TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Customer Service I was having trouble submitting documents , and every time i called the support team they were very helpful and patient with me. There kindness went a very long way with me.. I'll be back next year !!!
Date published: 2023-03-23
Rated 2 out of 5 by from Expensive for SAAS - sneaky in fees Sneaky in fees and does not let you change over easily to a different option or clearly define what is included in each. I also had a robinhood credit it wouldnt let me apply
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo tax is great! It’s an easy way to file taxes I had Ed help me file my taxes and he was extremely helpful and patient. This was my first time filing taxes and he helped guide me through the process.
Date published: 2023-03-23
Rated 5 out of 5 by from Simple Thank you for making it simple, recommended for beginners
Date published: 2023-03-23
Rated 5 out of 5 by from Nicole was great! Nicole was very helpful and explained clearly. She was very kind. I appreciate her help.
Date published: 2023-03-23
Rated 5 out of 5 by from Easy TurboTax is easy to use. I like that it is intuitive and walks you through the process. The information notes are helpful also.
Date published: 2023-03-23
Rated 5 out of 5 by from Another year of tax filing ease Turbotax made my tax filing a breeze again. Thanks Intuit!
Date published: 2023-03-23
Rated 4 out of 5 by from First time using TurboTax Online I have always used an accountant to prepare my returns. Now that I am retired my income is more fixed than in the past so filing with TT saves me time and money. Easy to use for the most part, and the community was helpful with a few places I need to check some facts.
Date published: 2023-03-23
Rated 3 out of 5 by from Wouldn't allow me to upgrade to Premium Bought TurboTax Deluxe and in the middle of filing out my forms, it suggested I update to the Premium version as I had stocks and 1099-B. Paid for the upgrade and then it wouldnt let me update and my TT continued to say Deluxe. Guess I just wasted $25. Not cool! Would like to know if I can get it refunded as it was never installed.
Date published: 2023-03-23
Rated 1 out of 5 by from Turbo tax advertises that they’re free but no Easy filing experience high fees for low income customers isn’t cool
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 494
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Customer Service I was having trouble submitting documents , and every time i called the support team they were very helpful and patient with me. There kindness went a very long way with me.. I'll be back next year !!!
Date published: 2023-03-23
Rated 2 out of 5 by from Expensive for SAAS - sneaky in fees Sneaky in fees and does not let you change over easily to a different option or clearly define what is included in each. I also had a robinhood credit it wouldnt let me apply
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo tax is great! It’s an easy way to file taxes I had Ed help me file my taxes and he was extremely helpful and patient. This was my first time filing taxes and he helped guide me through the process.
Date published: 2023-03-23
Rated 5 out of 5 by from Simple Thank you for making it simple, recommended for beginners
Date published: 2023-03-23
Rated 5 out of 5 by from Nicole was great! Nicole was very helpful and explained clearly. She was very kind. I appreciate her help.
Date published: 2023-03-23
Rated 5 out of 5 by from Easy TurboTax is easy to use. I like that it is intuitive and walks you through the process. The information notes are helpful also.
Date published: 2023-03-23
Rated 5 out of 5 by from Another year of tax filing ease Turbotax made my tax filing a breeze again. Thanks Intuit!
Date published: 2023-03-23
Rated 4 out of 5 by from First time using TurboTax Online I have always used an accountant to prepare my returns. Now that I am retired my income is more fixed than in the past so filing with TT saves me time and money. Easy to use for the most part, and the community was helpful with a few places I need to check some facts.
Date published: 2023-03-23
Rated 3 out of 5 by from Wouldn't allow me to upgrade to Premium Bought TurboTax Deluxe and in the middle of filing out my forms, it suggested I update to the Premium version as I had stocks and 1099-B. Paid for the upgrade and then it wouldnt let me update and my TT continued to say Deluxe. Guess I just wasted $25. Not cool! Would like to know if I can get it refunded as it was never installed.
Date published: 2023-03-23
Rated 1 out of 5 by from Turbo tax advertises that they’re free but no Easy filing experience high fees for low income customers isn’t cool
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 494