TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
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America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Fast and easy love Turbo Tax rocks every year!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-28
Rated 1 out of 5 by from Can't pay through software Can't submit payment through desktop software, spent 2 hours on phone with customer service who couldn't determine what the problem was. I was forced to mail returns as I didn't have a refund to deduct from and efile wouldn't work without paying an additional $25 per state on top of the cost of each state for the software (yes, you pay for each state TWICE unless you mail it). I had the SAME issue last year and was hoping the issue was resolved. I will be using Taxact next year
Date published: 2023-03-28
Rated 5 out of 5 by from Great way to do taxes! The software is Rey user friendly. Positive experience. This is my 9th year using Turbo Tax.
Date published: 2023-03-28
Rated 2 out of 5 by from your very expensive you took almost all of my stat your very expensive you took almost all of my state return some of your questions are confusing it took me to long to fill these out. I will not use you next year
Date published: 2023-03-28
Rated 5 out of 5 by from Great experience using Turbo Tax Great experience using Turbo Tax. Now using the e-file option again this year. Easy to understand instructions.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax was amazing! Used Tax Expert Karen and she was a huge help! Great service and smooth sailing. Great experience overall!!
Date published: 2023-03-28
Rated 3 out of 5 by from did i get premium? my taxes are very straightforward. I used to do them on paper and there was nothing to it. With Turbo Tax, I spend 38 minutes answering 'no' to question after question. OTOH, they have my data from previous years so I don't have to enter that (although since I file short form, I don't think last year's data applies, really. maybe it does, I don't know.) I feel like the questions confuse what should be a simple process.
Date published: 2023-03-28
Rated 5 out of 5 by from Makes filing my taxes easy every single year!!! Turbo Tax is a great service. I can trust that I am receiving all of my tax deductions. I have used turbo tax for the past 8 years - they do not disappoint!
Date published: 2023-03-28
Rated 5 out of 5 by from 2022Turbo Tax greatly improved I had a lot of problems with 2021 Turbo programming and had to turn to HR Block to file. But, this year's (2022) Turbo Tax programming was much easier to input and make input corrections.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is great Turbox Tax is awesome and I have used for over 20 years. The only issue that I am seeing is that when the program gets to the Review it continues to it over and over again, so I have to manually move to File to get past that glitch. Thanks
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 248
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and easy love Turbo Tax rocks every year!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-28
Rated 1 out of 5 by from Can't pay through software Can't submit payment through desktop software, spent 2 hours on phone with customer service who couldn't determine what the problem was. I was forced to mail returns as I didn't have a refund to deduct from and efile wouldn't work without paying an additional $25 per state on top of the cost of each state for the software (yes, you pay for each state TWICE unless you mail it). I had the SAME issue last year and was hoping the issue was resolved. I will be using Taxact next year
Date published: 2023-03-28
Rated 5 out of 5 by from Great way to do taxes! The software is Rey user friendly. Positive experience. This is my 9th year using Turbo Tax.
Date published: 2023-03-28
Rated 2 out of 5 by from your very expensive you took almost all of my stat your very expensive you took almost all of my state return some of your questions are confusing it took me to long to fill these out. I will not use you next year
Date published: 2023-03-28
Rated 5 out of 5 by from Great experience using Turbo Tax Great experience using Turbo Tax. Now using the e-file option again this year. Easy to understand instructions.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax was amazing! Used Tax Expert Karen and she was a huge help! Great service and smooth sailing. Great experience overall!!
Date published: 2023-03-28
Rated 3 out of 5 by from did i get premium? my taxes are very straightforward. I used to do them on paper and there was nothing to it. With Turbo Tax, I spend 38 minutes answering 'no' to question after question. OTOH, they have my data from previous years so I don't have to enter that (although since I file short form, I don't think last year's data applies, really. maybe it does, I don't know.) I feel like the questions confuse what should be a simple process.
Date published: 2023-03-28
Rated 5 out of 5 by from Makes filing my taxes easy every single year!!! Turbo Tax is a great service. I can trust that I am receiving all of my tax deductions. I have used turbo tax for the past 8 years - they do not disappoint!
Date published: 2023-03-28
Rated 5 out of 5 by from 2022Turbo Tax greatly improved I had a lot of problems with 2021 Turbo programming and had to turn to HR Block to file. But, this year's (2022) Turbo Tax programming was much easier to input and make input corrections.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is great Turbox Tax is awesome and I have used for over 20 years. The only issue that I am seeing is that when the program gets to the Review it continues to it over and over again, so I have to manually move to File to get past that glitch. Thanks
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 248