TURBOTAX CUSTOMER REVIEWS
TurboTax CD/Download Reviews
Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
Sabreena87 from
Turbo tax advertises that they’re free but no
Easy filing experience high fees for low income customers isn’t cool
Date published: 2023-03-23
Rated 4 out of 5 by
Jordan1984 from
Computer Software for the win!
Couldn't be much easier. I can't imagine trying to find all of these documents on my own.
Date published: 2023-03-23
Rated 4 out of 5 by
ArthurSteve from
Was OK....Some issues
After filing I received an email for 20% off the turbo fee for my federal. Too late
Date published: 2023-03-23
Rated 5 out of 5 by
EddieRN84 from
Have made filing taxes easy for over a decade
I can somewhat remember Filing my taxes before using TurboTax over a decade ago. It was a nightmare. TT has made filing simple and relatively easy ever since.
Date published: 2023-03-23
Rated 5 out of 5 by
Toddanthony from
Easy to use and comprehensive
Easy to use. Have had to use their audit protection services in the past and they were a big help. It ended up that I owed the IRS NOTHING.
Date published: 2023-03-23
Rated 4 out of 5 by
Pertech from
Filing Taxes Made WEasy
With all the prompts and questions, filling out the proper forms are almost fool proof. Only issue is that some downloads of financial statements are not possible. Most likely the sender not TT.
Date published: 2023-03-23
Rated 4 out of 5 by
DTM73 from
Turbotax for Mac is easy, but has some problems
I love the ability to switch between EasyStep and Forms and to chose what you want to work on within EasyStep. For the first time, I had to amend both federal and state taxes a year later, and I found Turbotax a bit quirky for that purpose. For example, it wouldn't let me eFile the amended returns even though it is less than a year since the original filings were done. In addition, it kept telling me to mail the returns, but for the state forms it would only give me eFiling instructions and no mailing address! Finally, I would add that the 2022 TurboTax for Mac did not make it clear how to enter cryptocurrency sales; I had to google it to find out!
Date published: 2023-03-23
Rated 2 out of 5 by
mobettahbob from
failed to file my return
It wasn't as easy as in past years. It was harder to navigate but what brought the low review was that they failed to file my returns and I had to go back in a month later to to this. I was not happy about that.
Date published: 2023-03-23
Rated 3 out of 5 by
DGS23 from
Needs consistency with some IRS instructions.
Unable to enter offset to received 1099 on Schedule 1, line 24z as instructed by IRS. This line appears blocked in TurboTax. Had conversation with Customer Support and unable to resolve or determine reason for blocking that line. Multiple threads on this issue.
Date published: 2023-03-23
Rated 5 out of 5 by
Dahc6268 from
Simple and effective!
Very easy to navigate! Saves time and Money especially the 2nd year when your info is already in the system!
All TurboTax® Offerings Reviews - Page 216
Date published: 2023-03-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Sabreena87 from
Turbo tax advertises that they’re free but no
Easy filing experience high fees for low income customers isn’t cool
Date published: 2023-03-23
Rated 4 out of 5 by
Jordan1984 from
Computer Software for the win!
Couldn't be much easier. I can't imagine trying to find all of these documents on my own.
Date published: 2023-03-23
Rated 4 out of 5 by
ArthurSteve from
Was OK....Some issues
After filing I received an email for 20% off the turbo fee for my federal. Too late
Date published: 2023-03-23
Rated 5 out of 5 by
EddieRN84 from
Have made filing taxes easy for over a decade
I can somewhat remember Filing my taxes before using TurboTax over a decade ago. It was a nightmare. TT has made filing simple and relatively easy ever since.
Date published: 2023-03-23
Rated 5 out of 5 by
Toddanthony from
Easy to use and comprehensive
Easy to use. Have had to use their audit protection services in the past and they were a big help. It ended up that I owed the IRS NOTHING.
Date published: 2023-03-23
Rated 4 out of 5 by
Pertech from
Filing Taxes Made WEasy
With all the prompts and questions, filling out the proper forms are almost fool proof. Only issue is that some downloads of financial statements are not possible. Most likely the sender not TT.
Date published: 2023-03-23
Rated 4 out of 5 by
DTM73 from
Turbotax for Mac is easy, but has some problems
I love the ability to switch between EasyStep and Forms and to chose what you want to work on within EasyStep. For the first time, I had to amend both federal and state taxes a year later, and I found Turbotax a bit quirky for that purpose. For example, it wouldn't let me eFile the amended returns even though it is less than a year since the original filings were done. In addition, it kept telling me to mail the returns, but for the state forms it would only give me eFiling instructions and no mailing address! Finally, I would add that the 2022 TurboTax for Mac did not make it clear how to enter cryptocurrency sales; I had to google it to find out!
Date published: 2023-03-23
Rated 2 out of 5 by
mobettahbob from
failed to file my return
It wasn't as easy as in past years. It was harder to navigate but what brought the low review was that they failed to file my returns and I had to go back in a month later to to this. I was not happy about that.
Date published: 2023-03-23
Rated 3 out of 5 by
DGS23 from
Needs consistency with some IRS instructions.
Unable to enter offset to received 1099 on Schedule 1, line 24z as instructed by IRS. This line appears blocked in TurboTax. Had conversation with Customer Support and unable to resolve or determine reason for blocking that line. Multiple threads on this issue.
Date published: 2023-03-23
Rated 5 out of 5 by
Dahc6268 from
Simple and effective!
Very easy to navigate! Saves time and Money especially the 2nd year when your info is already in the system!
All TurboTax® Offerings Reviews - Page 216
Date published: 2023-03-23