TURBOTAX CUSTOMER REVIEWS
TurboTax CD/Download Reviews
Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Catherine115 from
Nice experience
Thanks! Susan was great! Quick process. Thanks again.
Date published: 2023-03-11
Rated 5 out of 5 by
Geofnotjeff from
Great tax site
It’s always been wonderful, quick and easy to use!
Date published: 2023-03-11
Rated 3 out of 5 by
Value Mom from
Sour on the unexpected filing fees
The program continues to be user friendly but it seems each year, Intuit finds another sneaky way to collect more fees and add on expenses. It's not the same value as it used to be. Did not appreciate the surprise $50 fee for filing AFTER all the input was complete. Intuit is disingenuous with their fee structure in both Turbo Tax and Quicken and Quicken Payroll. Don't think we don't notice.
Date published: 2023-03-11
Rated 3 out of 5 by
LKRF from
Desk top vs. online tax return
I purchased a desktop copy of Turbo Tax but somehow ended up in an online version (even though I'm sure I used the installation code for the desktop), got all the way to the end, and was being charged for the online version. One of your office staff kindly helped me understand what I had done but it was not possible to move the info over and I had to start over again. It would be good for TT to figure out how to ensure this doesn't happen to users who don't know the difference between the two.
Date published: 2023-03-11
Rated 5 out of 5 by
Cruzn1960 from
So Simple
I have used Turbo Tax for many years for personal and business. It's the only way to go when you're a commoner and can't afford a high dollar accountant.
Date published: 2023-03-11
Rated 4 out of 5 by
starwars1028 from
quick and easy
very fast and convenient for those who don't have a lot to claim.
Date published: 2023-03-11
Rated 5 out of 5 by
Surrealaya82 from
Turbo Tax is TOTES AWESOME!
Ease of use and comprehensive assistance. I have used Turbo Tax for 8 years and will continue to use.
Date published: 2023-03-11
Rated 5 out of 5 by
ncjj64 from
Quick and easy
Simple way to get your best refund. Easy instructions and great tax tools.
Date published: 2023-03-11
Rated 4 out of 5 by
1daddudave from
Great to talk to someone
Very helpful glad randy help me will use again next time
Date published: 2023-03-11
Rated 5 out of 5 by
allenamill from
Turbo tax is great!
Very seemless and easy! Great experience with TurboTax!
All TurboTax® Offerings Reviews - Page 1042
Date published: 2023-03-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Catherine115 from
Nice experience
Thanks! Susan was great! Quick process. Thanks again.
Date published: 2023-03-11
Rated 5 out of 5 by
Geofnotjeff from
Great tax site
It’s always been wonderful, quick and easy to use!
Date published: 2023-03-11
Rated 3 out of 5 by
Value Mom from
Sour on the unexpected filing fees
The program continues to be user friendly but it seems each year, Intuit finds another sneaky way to collect more fees and add on expenses. It's not the same value as it used to be. Did not appreciate the surprise $50 fee for filing AFTER all the input was complete. Intuit is disingenuous with their fee structure in both Turbo Tax and Quicken and Quicken Payroll. Don't think we don't notice.
Date published: 2023-03-11
Rated 3 out of 5 by
LKRF from
Desk top vs. online tax return
I purchased a desktop copy of Turbo Tax but somehow ended up in an online version (even though I'm sure I used the installation code for the desktop), got all the way to the end, and was being charged for the online version. One of your office staff kindly helped me understand what I had done but it was not possible to move the info over and I had to start over again. It would be good for TT to figure out how to ensure this doesn't happen to users who don't know the difference between the two.
Date published: 2023-03-11
Rated 5 out of 5 by
Cruzn1960 from
So Simple
I have used Turbo Tax for many years for personal and business. It's the only way to go when you're a commoner and can't afford a high dollar accountant.
Date published: 2023-03-11
Rated 4 out of 5 by
starwars1028 from
quick and easy
very fast and convenient for those who don't have a lot to claim.
Date published: 2023-03-11
Rated 5 out of 5 by
Surrealaya82 from
Turbo Tax is TOTES AWESOME!
Ease of use and comprehensive assistance. I have used Turbo Tax for 8 years and will continue to use.
Date published: 2023-03-11
Rated 5 out of 5 by
ncjj64 from
Quick and easy
Simple way to get your best refund. Easy instructions and great tax tools.
Date published: 2023-03-11
Rated 4 out of 5 by
1daddudave from
Great to talk to someone
Very helpful glad randy help me will use again next time
Date published: 2023-03-11
Rated 5 out of 5 by
allenamill from
Turbo tax is great!
Very seemless and easy! Great experience with TurboTax!
All TurboTax® Offerings Reviews - Page 1042
Date published: 2023-03-11