TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is fantastic Turbo Tax is so user friendly. They cover all the bases and ask questions to get a thorough analysis of everything. I've been using Turbo Tax for years and have been so happy with their product and services.
Date published: 2023-03-19
Rated 5 out of 5 by from Works Well for Federal - Questions on NC I like TurboTax because it is a reasonably priced way to do your taxes. The questions are mainly straight-forward with a few that I decided to look up online. One issue I have is the NC Foreign Tax credit - I don't think TurboTax included information from the Federal Form 1116 which is used for Foreign taxes paid and shown on 1099-DIV. The instructions for this credit in NC are vague at best and NC requires proof which should be the 1116, but not sure. This may not be Turbo Tax's fault. However, is annoying.
Date published: 2023-03-19
Rated 1 out of 5 by from turbo tax failed this year for the first time I AM VERY DISAPPOINTED THIS YEAR I AM 84 YEARS OLD AND HAVE USED TURBO TAX TO DO MY OWN TAXES SINCE 2011 AND NEVER HAD TROUBLE BEFORE. THIS YEAR I WAS TOLD EVERTHING WAS PERFECT UNTIL I TRIED TO FINISH AND PAY ELECTRONICALLY .THEY SAID I COULD NOT BECAUSE OF THE STATE OF NY .BUT THE STATE SAYS I MUST FILE ELECTRONICALLY.LUCKILY I STARTED THIS PROCESS EARLY
Date published: 2023-03-19
Rated 5 out of 5 by from Great Product I have been using TTax or over 20 years. The software has proven to be beter and better each year.
Date published: 2023-03-19
Rated 4 out of 5 by from very easy customer service, is helpful, when you can reach a real human. auto chat stinks!
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome & Easy Easy to use software and easy to understand. With ability to snapshot your returns and digitally upload documents.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax and Linda specially are Awesome! The site was extremely easy to navigate and the help section is robust with easy to understand and follow answers.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax is quick, simple, and easy All of it is great! ☺ I use it every year and will continue to!
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome Great have used for the past 7 years gets better very year
Date published: 2023-03-19
Rated 5 out of 5 by from 2022 tax return Easy step by step instructions Walk-through. Best way to do your taxes
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 1033
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is fantastic Turbo Tax is so user friendly. They cover all the bases and ask questions to get a thorough analysis of everything. I've been using Turbo Tax for years and have been so happy with their product and services.
Date published: 2023-03-19
Rated 5 out of 5 by from Works Well for Federal - Questions on NC I like TurboTax because it is a reasonably priced way to do your taxes. The questions are mainly straight-forward with a few that I decided to look up online. One issue I have is the NC Foreign Tax credit - I don't think TurboTax included information from the Federal Form 1116 which is used for Foreign taxes paid and shown on 1099-DIV. The instructions for this credit in NC are vague at best and NC requires proof which should be the 1116, but not sure. This may not be Turbo Tax's fault. However, is annoying.
Date published: 2023-03-19
Rated 1 out of 5 by from turbo tax failed this year for the first time I AM VERY DISAPPOINTED THIS YEAR I AM 84 YEARS OLD AND HAVE USED TURBO TAX TO DO MY OWN TAXES SINCE 2011 AND NEVER HAD TROUBLE BEFORE. THIS YEAR I WAS TOLD EVERTHING WAS PERFECT UNTIL I TRIED TO FINISH AND PAY ELECTRONICALLY .THEY SAID I COULD NOT BECAUSE OF THE STATE OF NY .BUT THE STATE SAYS I MUST FILE ELECTRONICALLY.LUCKILY I STARTED THIS PROCESS EARLY
Date published: 2023-03-19
Rated 5 out of 5 by from Great Product I have been using TTax or over 20 years. The software has proven to be beter and better each year.
Date published: 2023-03-19
Rated 4 out of 5 by from very easy customer service, is helpful, when you can reach a real human. auto chat stinks!
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome & Easy Easy to use software and easy to understand. With ability to snapshot your returns and digitally upload documents.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax and Linda specially are Awesome! The site was extremely easy to navigate and the help section is robust with easy to understand and follow answers.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax is quick, simple, and easy All of it is great! ☺ I use it every year and will continue to!
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome Great have used for the past 7 years gets better very year
Date published: 2023-03-19
Rated 5 out of 5 by from 2022 tax return Easy step by step instructions Walk-through. Best way to do your taxes
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 1033