TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281603 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is excellent It was an easy process. All I had to do was follow the instructions.
Date published: 2021-02-28
Rated 1 out of 5 by from Numerous bugs forced re-entering data and lost $ This experience was absolutely infuriating. I ran into about 3 different errors as I was finalizing my report that put me in loops repeatedly providing absolutely irrelevant information and Turbotax wouldn't allow me to file. Every time I provided the information I had to go through 5 checkpoints again only to end up right back in the same spot. I confirmed that I received covid payments at least 10 times. As I was refilling the original information my tax due increased by about $400. I would not recommend this product at all and it's unbelievable how much extra effort I had to put in this year, it's never been this bad before.
Date published: 2021-02-28
Rated 5 out of 5 by from Very helpful Very very helpful guide me through everything i would recommend them
Date published: 2021-02-28
Rated 3 out of 5 by from It works Turbo tax representative was very helpful and cleared up some confusion about the questions being asked
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax makes taxes easy The step by step process really makes taxes easy. Automatically saves your progress if you need to pause to accomplish other things.
Date published: 2021-02-28
Rated 5 out of 5 by from easy to use and appears to cover all needed items been using turbo tax for a number of years always an easy experience
Date published: 2021-02-28
Rated 5 out of 5 by from SO EASY It gets easier every year. took only 35 minutes! Will use Turbo Tax again next year.
Date published: 2021-02-28
Rated 3 out of 5 by from TurboTax gets the job done TurboTax filed all my information efficiently. It was a bit confusing when listing my child as a non-dependent and it caused me to have my taxes denied. When I had to refile my returns they charged me a $40 fee which made me final returns significantly low and I really needed that money.
Date published: 2021-02-28
Rated 5 out of 5 by from GREAT SERVICE WAS A EASY PROCESS DIDNT TAKE LONG WAS VERY EASY AND THE STEPS WHERE SIMPLE
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is awesome and very easy to fill out I have used Turbo tax before and they have made it very easy to use.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9969
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is excellent It was an easy process. All I had to do was follow the instructions.
Date published: 2021-02-28
Rated 1 out of 5 by from Numerous bugs forced re-entering data and lost $ This experience was absolutely infuriating. I ran into about 3 different errors as I was finalizing my report that put me in loops repeatedly providing absolutely irrelevant information and Turbotax wouldn't allow me to file. Every time I provided the information I had to go through 5 checkpoints again only to end up right back in the same spot. I confirmed that I received covid payments at least 10 times. As I was refilling the original information my tax due increased by about $400. I would not recommend this product at all and it's unbelievable how much extra effort I had to put in this year, it's never been this bad before.
Date published: 2021-02-28
Rated 5 out of 5 by from Very helpful Very very helpful guide me through everything i would recommend them
Date published: 2021-02-28
Rated 3 out of 5 by from It works Turbo tax representative was very helpful and cleared up some confusion about the questions being asked
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax makes taxes easy The step by step process really makes taxes easy. Automatically saves your progress if you need to pause to accomplish other things.
Date published: 2021-02-28
Rated 5 out of 5 by from easy to use and appears to cover all needed items been using turbo tax for a number of years always an easy experience
Date published: 2021-02-28
Rated 5 out of 5 by from SO EASY It gets easier every year. took only 35 minutes! Will use Turbo Tax again next year.
Date published: 2021-02-28
Rated 3 out of 5 by from TurboTax gets the job done TurboTax filed all my information efficiently. It was a bit confusing when listing my child as a non-dependent and it caused me to have my taxes denied. When I had to refile my returns they charged me a $40 fee which made me final returns significantly low and I really needed that money.
Date published: 2021-02-28
Rated 5 out of 5 by from GREAT SERVICE WAS A EASY PROCESS DIDNT TAKE LONG WAS VERY EASY AND THE STEPS WHERE SIMPLE
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is awesome and very easy to fill out I have used Turbo tax before and they have made it very easy to use.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9969