TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Simple and easy The program was very easy to use and explained everything as I went
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax makes doing my own taxes doable! Easy, step-by-step directions, program walks you through entire process.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is very helpful Every year turbo tax acts as a great guideline for filing and although it may cost a little more they offer additional options tax help with their max premium upgrades.
Date published: 2021-02-28
Rated 2 out of 5 by from Thanks for the hidden fee at the end. The program itself is easy enough to navigate. It needs some work on calculating. the 1098.I find a service fee as high as it is for paying with a refund outrageous. Let me see I paid for the service and the filling and you wanna tack on another 40 at the end. Next year Tax Act. Years of this nickel and diming. Time for the divorce.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use Turbo Tax was easy to use and I got to stay in my PJs.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbotax is a big timesaver. It's not perfect, it got into a recycling mode that was difficult to get out of and didn't always do what it was supposed to. For example, it asked if I'd gotten any Crypto Currencies but then didn't follow up on the question. It attempted to apply my refund to three charities but when the amount added to exactly the refund it wouldn't do it. I had to drop one of the charities.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome and very easy to use This was a very easy and convenient way to file taxes
Date published: 2021-02-28
Rated 5 out of 5 by from Your Customer Service people are the best. I have needed help before i started. The new Turbotax does not run on my 2009 or 2011 the required update canot be loaded on either computer. My 2019 taxes were on my 2011 computer, the new MacBook Air has different shape ports, eventually i bought the needed adapter. I had several questionsv for the TurboTax accountants whom i found very helpful . Thank you TurboTax
Date published: 2021-02-28
Rated 4 out of 5 by from easy and informative Easy & Informative, going on 9 year's with Turbo Tax, enjoy the service provided but not so much the constant asking of wanting me to pay for a better package.....
Date published: 2021-02-28
Rated 4 out of 5 by from SO GRATEFUL FOR TURBO TAX I'm so grateful to be able to have step by step instructions and easy to file processes.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9912
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple and easy The program was very easy to use and explained everything as I went
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax makes doing my own taxes doable! Easy, step-by-step directions, program walks you through entire process.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is very helpful Every year turbo tax acts as a great guideline for filing and although it may cost a little more they offer additional options tax help with their max premium upgrades.
Date published: 2021-02-28
Rated 2 out of 5 by from Thanks for the hidden fee at the end. The program itself is easy enough to navigate. It needs some work on calculating. the 1098.I find a service fee as high as it is for paying with a refund outrageous. Let me see I paid for the service and the filling and you wanna tack on another 40 at the end. Next year Tax Act. Years of this nickel and diming. Time for the divorce.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use Turbo Tax was easy to use and I got to stay in my PJs.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbotax is a big timesaver. It's not perfect, it got into a recycling mode that was difficult to get out of and didn't always do what it was supposed to. For example, it asked if I'd gotten any Crypto Currencies but then didn't follow up on the question. It attempted to apply my refund to three charities but when the amount added to exactly the refund it wouldn't do it. I had to drop one of the charities.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome and very easy to use This was a very easy and convenient way to file taxes
Date published: 2021-02-28
Rated 5 out of 5 by from Your Customer Service people are the best. I have needed help before i started. The new Turbotax does not run on my 2009 or 2011 the required update canot be loaded on either computer. My 2019 taxes were on my 2011 computer, the new MacBook Air has different shape ports, eventually i bought the needed adapter. I had several questionsv for the TurboTax accountants whom i found very helpful . Thank you TurboTax
Date published: 2021-02-28
Rated 4 out of 5 by from easy and informative Easy & Informative, going on 9 year's with Turbo Tax, enjoy the service provided but not so much the constant asking of wanting me to pay for a better package.....
Date published: 2021-02-28
Rated 4 out of 5 by from SO GRATEFUL FOR TURBO TAX I'm so grateful to be able to have step by step instructions and easy to file processes.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9912