TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from A few confusing explainations answered questions in a way that had me still wondering if I really understood
Date published: 2022-04-09
Rated 2 out of 5 by from Turbotax is costly Have done my taxes every year with turbotax and this first time im charged 132 to do my taxes and I didn't even get back over 800 on tax return.
Date published: 2022-04-09
Rated 4 out of 5 by from It was good expereience Once again, I was assigned the first expert who was not reviewing my documents and business hours were not flexible to my hours to ask questions. However, John was excellent. His turn-around response was great; he answered all my questions.
Date published: 2022-04-09
Rated 5 out of 5 by from Long time TT User, First Time Full Service User This was the first time I used the full service option and it went really well. It was nice being able to talk to an expert and have the flexibility to communicate with them on my time frame. Stephen was very patient and knowledgable about my specific tax situation. He made several very helpful suggestions during the process giving me much needed peace of mind. I will most likely use this service again next year. The only thing I was not prepared for was the seemingly high demand for this service. This seemed to have caused some delay in my tax expert being able to respond in a timely manner due to his abundance in overall case load.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is Easy to Follow I have been using Turbo Tax for years to file my Federal and State Taxes. Everything is very easy to follow and I like how the site will constantly ask questions to ensure you receive every deduction possible.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is awesome! It was quick and easy as usual. Good job in getting us a big refund.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax 2021 Quick, intuitive, helpful. Turbotax goes thoroughly and simply through the steps to file.
Date published: 2022-04-09
Rated 5 out of 5 by from great as always always use Turbo tax simple and straight forward to use
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome! INCREDIBLE! Highly recommended. They assisted me to a high level
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax is awesome Great service, would recommend to family and friends
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 9912
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from A few confusing explainations answered questions in a way that had me still wondering if I really understood
Date published: 2022-04-09
Rated 2 out of 5 by from Turbotax is costly Have done my taxes every year with turbotax and this first time im charged 132 to do my taxes and I didn't even get back over 800 on tax return.
Date published: 2022-04-09
Rated 4 out of 5 by from It was good expereience Once again, I was assigned the first expert who was not reviewing my documents and business hours were not flexible to my hours to ask questions. However, John was excellent. His turn-around response was great; he answered all my questions.
Date published: 2022-04-09
Rated 5 out of 5 by from Long time TT User, First Time Full Service User This was the first time I used the full service option and it went really well. It was nice being able to talk to an expert and have the flexibility to communicate with them on my time frame. Stephen was very patient and knowledgable about my specific tax situation. He made several very helpful suggestions during the process giving me much needed peace of mind. I will most likely use this service again next year. The only thing I was not prepared for was the seemingly high demand for this service. This seemed to have caused some delay in my tax expert being able to respond in a timely manner due to his abundance in overall case load.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is Easy to Follow I have been using Turbo Tax for years to file my Federal and State Taxes. Everything is very easy to follow and I like how the site will constantly ask questions to ensure you receive every deduction possible.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is awesome! It was quick and easy as usual. Good job in getting us a big refund.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax 2021 Quick, intuitive, helpful. Turbotax goes thoroughly and simply through the steps to file.
Date published: 2022-04-09
Rated 5 out of 5 by from great as always always use Turbo tax simple and straight forward to use
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome! INCREDIBLE! Highly recommended. They assisted me to a high level
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax is awesome Great service, would recommend to family and friends
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 9912