TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Taxes made easy! We have used Turbo tax for many years now. We have had complicated tax issues in certain years and Turbo Tax was there to guide us through the process. I used Turbo Tax for my mother's taxes the last 5 years of her life. Filing her final return was a difficult process for us personally but again Turbo Tax was able to help us sort out all of the details. It took some extra time and phone calls between us and the Turbo Tax experts but we got it right and successfully filed her Final Federal and State tax returns and got her estate the refunds it was entitled to.
Date published: 2022-02-19
Rated 5 out of 5 by from Best Tax Service Great! Straight forward and informative way to guide customers through the process with confidence.
Date published: 2022-02-19
Rated 5 out of 5 by from The App is very friendly Was easy and professional the Application, I'm going to recommend it to a friend for sure
Date published: 2022-02-19
Rated 5 out of 5 by from First Time User - TTax Business I am a longtime TT Premier user and now for the first time ran my S-Corp business tax returns through TT Business. It was so much easier than I expected, and I am as confident as years past when a professional tax advisor filed on my business' behalf. I saved well over $600. using TT Business.
Date published: 2022-02-19
Rated 1 out of 5 by from Horrible It kept telling me things needed to be reviewed and when I would adjust or rewrite the values it was still saying needs reviewed.
Date published: 2022-02-19
Rated 5 out of 5 by from Busy mom Busy working mom! Have used turbo tax consistently every year and I love it!
Date published: 2022-02-19
Rated 5 out of 5 by from Great expirence I hate doing taxes and turbo tax made it easy to do.
Date published: 2022-02-19
Rated 5 out of 5 by from Great helper on tax return I am worried about tax return every time before I use turbotax. I do not know how to file the forms. Turbotax makes me very confident to file my tax return now. Love it!
Date published: 2022-02-19
Rated 2 out of 5 by from Turbotax upcharges for everything With self employed you're required to upgrade at an additional cost. The state returns are not included in the upgrade although they were included in the free edition. So then you end up paying multiple upcharges.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax Works I have used TurboTax for a number of years. This year due to changing status, I had not withheld enough tax and was subject to penalty and had to file a new form to ask for a waiver. TurboTax led me through this process and I have finished this process. I also have be able to assist my son and a friend with their returns. I did have to get Turbo Tax Live involved via a chat session to resolve a typo that I had made on one of the forms. The session went great and resolved my problem. Thanks LuPita! You saved me from going bananas!!!
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 9895
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Taxes made easy! We have used Turbo tax for many years now. We have had complicated tax issues in certain years and Turbo Tax was there to guide us through the process. I used Turbo Tax for my mother's taxes the last 5 years of her life. Filing her final return was a difficult process for us personally but again Turbo Tax was able to help us sort out all of the details. It took some extra time and phone calls between us and the Turbo Tax experts but we got it right and successfully filed her Final Federal and State tax returns and got her estate the refunds it was entitled to.
Date published: 2022-02-19
Rated 5 out of 5 by from Best Tax Service Great! Straight forward and informative way to guide customers through the process with confidence.
Date published: 2022-02-19
Rated 5 out of 5 by from The App is very friendly Was easy and professional the Application, I'm going to recommend it to a friend for sure
Date published: 2022-02-19
Rated 5 out of 5 by from First Time User - TTax Business I am a longtime TT Premier user and now for the first time ran my S-Corp business tax returns through TT Business. It was so much easier than I expected, and I am as confident as years past when a professional tax advisor filed on my business' behalf. I saved well over $600. using TT Business.
Date published: 2022-02-19
Rated 1 out of 5 by from Horrible It kept telling me things needed to be reviewed and when I would adjust or rewrite the values it was still saying needs reviewed.
Date published: 2022-02-19
Rated 5 out of 5 by from Busy mom Busy working mom! Have used turbo tax consistently every year and I love it!
Date published: 2022-02-19
Rated 5 out of 5 by from Great expirence I hate doing taxes and turbo tax made it easy to do.
Date published: 2022-02-19
Rated 5 out of 5 by from Great helper on tax return I am worried about tax return every time before I use turbotax. I do not know how to file the forms. Turbotax makes me very confident to file my tax return now. Love it!
Date published: 2022-02-19
Rated 2 out of 5 by from Turbotax upcharges for everything With self employed you're required to upgrade at an additional cost. The state returns are not included in the upgrade although they were included in the free edition. So then you end up paying multiple upcharges.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax Works I have used TurboTax for a number of years. This year due to changing status, I had not withheld enough tax and was subject to penalty and had to file a new form to ask for a waiver. TurboTax led me through this process and I have finished this process. I also have be able to assist my son and a friend with their returns. I did have to get Turbo Tax Live involved via a chat session to resolve a typo that I had made on one of the forms. The session went great and resolved my problem. Thanks LuPita! You saved me from going bananas!!!
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 9895