TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 4 out of 5 by
RLanell from
Simple and easy
I like doing my taxes with turbo they make it so simple to understand and file by yourself
Date published: 2022-03-15
Rated 4 out of 5 by
Shep444444444444444444444 from
software is difficult to operate outside of tax pr
online personal help can be great or terrible depending on skill of representative...eg Deborah was great on 3/15/22
Date published: 2022-03-15
Rated 5 out of 5 by
Mooney5 from
turbo tax is amazing
i love love doing my taxes with turbo tax so reliable easy and best customer service
Date published: 2022-03-15
Rated 3 out of 5 by
GK_NY from
Meh
Having to install updates every time I open my return takes forever and is really annoying. Since the update always is the same size it would appear to be the same update every time. Last year tech support walked me through the steps to stop getting the update. The steps didn't work last year and they don't work this year. Today I couldn't e-file until, you guessed it, I installed the update.
Date published: 2022-03-15
Rated 5 out of 5 by
019847 from
Awesome Live Help - Yolanda
Yolanda - Live Help Expert was very pleasant and helpful to me during my filing session
Date published: 2022-03-15
Rated 5 out of 5 by
Trufflegal67 from
Thank goodness for Turbotax!
Turbotax has made filing my very complicated taxes so easy. Highly recommend this product.
Date published: 2022-03-15
Rated 5 out of 5 by
JMadHatter from
TurboTax is well worth the cost!
I have been using TurboTax for many years. TurboTax is straightforward to use with a lot of tips and textual assistance.
Date published: 2022-03-15
Rated 1 out of 5 by
OH4GodsSakes from
To many flaws in the 2021 TurboTax Self-Emloyeed
Questions or should I say box’s came up that i had never seen before. When I needed help I turned to to the live support. They could not help either. I spent way to many hours trying to find answers to questions and far to many hours doing my taxes this year because there weren’t explanations on questions and there weren’t answers to choose from that applied.
Date published: 2022-03-15
Rated 5 out of 5 by
Fowonder1 from
Turbo Tax Review
Easy to enter Information, screens are easy to use.
Date published: 2022-03-15
Rated 5 out of 5 by
Mickey369 from
Great Service
Great software for someone who only works with a W-2 and has the employee mindset.
All TurboTax® Offerings Reviews - Page 9895
Date published: 2022-03-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
RLanell from
Simple and easy
I like doing my taxes with turbo they make it so simple to understand and file by yourself
Date published: 2022-03-15
Rated 4 out of 5 by
Shep444444444444444444444 from
software is difficult to operate outside of tax pr
online personal help can be great or terrible depending on skill of representative...eg Deborah was great on 3/15/22
Date published: 2022-03-15
Rated 5 out of 5 by
Mooney5 from
turbo tax is amazing
i love love doing my taxes with turbo tax so reliable easy and best customer service
Date published: 2022-03-15
Rated 3 out of 5 by
GK_NY from
Meh
Having to install updates every time I open my return takes forever and is really annoying. Since the update always is the same size it would appear to be the same update every time. Last year tech support walked me through the steps to stop getting the update. The steps didn't work last year and they don't work this year. Today I couldn't e-file until, you guessed it, I installed the update.
Date published: 2022-03-15
Rated 5 out of 5 by
019847 from
Awesome Live Help - Yolanda
Yolanda - Live Help Expert was very pleasant and helpful to me during my filing session
Date published: 2022-03-15
Rated 5 out of 5 by
Trufflegal67 from
Thank goodness for Turbotax!
Turbotax has made filing my very complicated taxes so easy. Highly recommend this product.
Date published: 2022-03-15
Rated 5 out of 5 by
JMadHatter from
TurboTax is well worth the cost!
I have been using TurboTax for many years. TurboTax is straightforward to use with a lot of tips and textual assistance.
Date published: 2022-03-15
Rated 1 out of 5 by
OH4GodsSakes from
To many flaws in the 2021 TurboTax Self-Emloyeed
Questions or should I say box’s came up that i had never seen before. When I needed help I turned to to the live support. They could not help either. I spent way to many hours trying to find answers to questions and far to many hours doing my taxes this year because there weren’t explanations on questions and there weren’t answers to choose from that applied.
Date published: 2022-03-15
Rated 5 out of 5 by
Fowonder1 from
Turbo Tax Review
Easy to enter Information, screens are easy to use.
Date published: 2022-03-15
Rated 5 out of 5 by
Mickey369 from
Great Service
Great software for someone who only works with a W-2 and has the employee mindset.
All TurboTax® Offerings Reviews - Page 9895
Date published: 2022-03-15