TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Best Support Team and EZ to Understand!! I've used Turbo Tax for several years now because their awesome service gives me confidence and peace of mind. I save literally hundreds of dollars every year, the support team is friendly, patient, thorough, and knowledgeable. If they don't have a precise answer, they will kindly place you on hold and research until they find it. Thank you Turbo Tax, you're the best!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is the best! Easy to navigate. A little confusing about the credit karma money account wasn't able to set it up. But overall fast a simple
Date published: 2021-03-02
Rated 5 out of 5 by from very efficient very efficient, accurate, helps with all situations and makes it easier
Date published: 2021-03-02
Rated 5 out of 5 by from Amazing This was the first time using turbo tax, it was very easy to use and was faster than going to H&R Block.
Date published: 2021-03-02
Rated 5 out of 5 by from I'm an Accountant, I'd be lost without turbotax. I usually work through my taxes before using turbotax but it always does better than I do. I had one problem when trying to enter two 1099-R's where the first entry following instructions ask if I had another entry. The entry block was "inactive" after many, many tries. I finally had to ask for help, Christy I think was her name, after 1 1/2 hours the answer she had was So, So simple. A little more clarity would help. Thanks turbotax!
Date published: 2021-03-02
Rated 5 out of 5 by from Super Easy to Use We have used Turbo tax for years. Its Super Easy to use and the experts are friendly and helpful
Date published: 2021-03-02
Rated 5 out of 5 by from Love It! Been filing with TurboTax for the past 6 years and I’ll continue to stick with them
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax is helpful This was a complicated year due to unusual situations. Using turbo tax I was able to file my tax return with accuracy
Date published: 2021-03-02
Rated 4 out of 5 by from Filing my taxes this year is more difficult than p It seems to me tat my taxes were more difficult this year.
Date published: 2021-03-02
Rated 5 out of 5 by from FILING IS THE WAY TO GO! It was a tad bit difficult, but I love how you can use the live chat to help with information needed to complete the 2020 tax return. I will continue to use TURBOTAX for next year's return.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9869
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Best Support Team and EZ to Understand!! I've used Turbo Tax for several years now because their awesome service gives me confidence and peace of mind. I save literally hundreds of dollars every year, the support team is friendly, patient, thorough, and knowledgeable. If they don't have a precise answer, they will kindly place you on hold and research until they find it. Thank you Turbo Tax, you're the best!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is the best! Easy to navigate. A little confusing about the credit karma money account wasn't able to set it up. But overall fast a simple
Date published: 2021-03-02
Rated 5 out of 5 by from very efficient very efficient, accurate, helps with all situations and makes it easier
Date published: 2021-03-02
Rated 5 out of 5 by from Amazing This was the first time using turbo tax, it was very easy to use and was faster than going to H&R Block.
Date published: 2021-03-02
Rated 5 out of 5 by from I'm an Accountant, I'd be lost without turbotax. I usually work through my taxes before using turbotax but it always does better than I do. I had one problem when trying to enter two 1099-R's where the first entry following instructions ask if I had another entry. The entry block was "inactive" after many, many tries. I finally had to ask for help, Christy I think was her name, after 1 1/2 hours the answer she had was So, So simple. A little more clarity would help. Thanks turbotax!
Date published: 2021-03-02
Rated 5 out of 5 by from Super Easy to Use We have used Turbo tax for years. Its Super Easy to use and the experts are friendly and helpful
Date published: 2021-03-02
Rated 5 out of 5 by from Love It! Been filing with TurboTax for the past 6 years and I’ll continue to stick with them
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax is helpful This was a complicated year due to unusual situations. Using turbo tax I was able to file my tax return with accuracy
Date published: 2021-03-02
Rated 4 out of 5 by from Filing my taxes this year is more difficult than p It seems to me tat my taxes were more difficult this year.
Date published: 2021-03-02
Rated 5 out of 5 by from FILING IS THE WAY TO GO! It was a tad bit difficult, but I love how you can use the live chat to help with information needed to complete the 2020 tax return. I will continue to use TURBOTAX for next year's return.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9869