TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Ryan pelt from
No Free filing
The offer was a free state and federal filing for simple taxes, that is not the case. I was charged $110 for filing the most simplest of information
Date published: 2022-04-13
Rated 5 out of 5 by
Cindi21 from
TurboTax makes it so easy
I needed help with the IRS last year, TurboTax was wonderful and took care of everything.
Date published: 2022-04-13
Rated 4 out of 5 by
SriniSJ from
Turbo Tax Live Full Service is good
The TT Live Full Service is good if you get your docs in order early. If your agent is on top of the specific items you want them to focus on and is a good communicator and stays in touch with you throughout the process, the experience is a good one. My agent did all those things, so I am satisfied with the experience. There was a delay in the review process but that is something that TurboTax needs to fix and was not due to my agent.
Date published: 2022-04-13
Rated 1 out of 5 by
Ruthiekay from
Yikes
Only 63 dollars for a tax return, someone tell me how to do this myself next year.
Date published: 2022-04-13
Rated 5 out of 5 by
Chicago She from
TurboTax makes it easy!
It has been over a decade since I began using this system and it gets easier every year. Even with more business and assets, it is still simple and thorough.
Date published: 2022-04-13
Rated 2 out of 5 by
CalifRon from
TurboTax dropped the ball!
I thought my tax return was complete and FILED on 3/30/22. When I went online to check today, 4/13, I found it HAD NOT BEEN FILED. I had to go through the process of e-file with the feds again (I thought). GOOD THING I CHECKED. WHAT HAPPENED?
Date published: 2022-04-13
Rated 5 out of 5 by
adrobi123 from
Awesome
A real nice and convenient and consistent process..I will refer Turbo Tax to my family and friends....Thanks
Date published: 2022-04-13
Rated 5 out of 5 by
GrapevineRocks from
Been using for many years
For those with simple returns FreeTax program is lower cost. In our case we run a small farm operation so TurboTax keeps track of all the necessary forms and at $129 is still a good bargin.
Date published: 2022-04-13
Rated 5 out of 5 by
69420Rachdog from
Great service
I love using turbo tax because it is easy and i can just upload my documents and confirm without typing in a lot of stuff
Date published: 2022-04-13
Rated 2 out of 5 by
Maebh from
Normally love Turbo tax but not this year
I have used Turbo Tax for years easy to use and file but this year has been complete frustration Had to replace my old computer and lost my old turbo files when I uploaded this year I had to go online to retrived last years info not so easy and the program kept wanting to sell me a package even though I purchased the software through a local big box store, Once I completed my taxes using information that I printed through Turbo Tax my return was rejected multiple times for an incorrect AGI , again got that info from last years Turbo Tax records exercise in frustration and no easy way to contact a live person to see if I was missing something.
All TurboTax® Offerings Reviews - Page 9781
Date published: 2022-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Ryan pelt from
No Free filing
The offer was a free state and federal filing for simple taxes, that is not the case. I was charged $110 for filing the most simplest of information
Date published: 2022-04-13
Rated 5 out of 5 by
Cindi21 from
TurboTax makes it so easy
I needed help with the IRS last year, TurboTax was wonderful and took care of everything.
Date published: 2022-04-13
Rated 4 out of 5 by
SriniSJ from
Turbo Tax Live Full Service is good
The TT Live Full Service is good if you get your docs in order early. If your agent is on top of the specific items you want them to focus on and is a good communicator and stays in touch with you throughout the process, the experience is a good one. My agent did all those things, so I am satisfied with the experience. There was a delay in the review process but that is something that TurboTax needs to fix and was not due to my agent.
Date published: 2022-04-13
Rated 1 out of 5 by
Ruthiekay from
Yikes
Only 63 dollars for a tax return, someone tell me how to do this myself next year.
Date published: 2022-04-13
Rated 5 out of 5 by
Chicago She from
TurboTax makes it easy!
It has been over a decade since I began using this system and it gets easier every year. Even with more business and assets, it is still simple and thorough.
Date published: 2022-04-13
Rated 2 out of 5 by
CalifRon from
TurboTax dropped the ball!
I thought my tax return was complete and FILED on 3/30/22. When I went online to check today, 4/13, I found it HAD NOT BEEN FILED. I had to go through the process of e-file with the feds again (I thought). GOOD THING I CHECKED. WHAT HAPPENED?
Date published: 2022-04-13
Rated 5 out of 5 by
adrobi123 from
Awesome
A real nice and convenient and consistent process..I will refer Turbo Tax to my family and friends....Thanks
Date published: 2022-04-13
Rated 5 out of 5 by
GrapevineRocks from
Been using for many years
For those with simple returns FreeTax program is lower cost. In our case we run a small farm operation so TurboTax keeps track of all the necessary forms and at $129 is still a good bargin.
Date published: 2022-04-13
Rated 5 out of 5 by
69420Rachdog from
Great service
I love using turbo tax because it is easy and i can just upload my documents and confirm without typing in a lot of stuff
Date published: 2022-04-13
Rated 2 out of 5 by
Maebh from
Normally love Turbo tax but not this year
I have used Turbo Tax for years easy to use and file but this year has been complete frustration Had to replace my old computer and lost my old turbo files when I uploaded this year I had to go online to retrived last years info not so easy and the program kept wanting to sell me a package even though I purchased the software through a local big box store, Once I completed my taxes using information that I printed through Turbo Tax my return was rejected multiple times for an incorrect AGI , again got that info from last years Turbo Tax records exercise in frustration and no easy way to contact a live person to see if I was missing something.
All TurboTax® Offerings Reviews - Page 9781
Date published: 2022-04-13