TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from it was ok Turbo tax was very helpful in the process of doing my taxes however, i found that there were a lot of random fees that weren't mentioned until the end.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is easy! I'm sooo happy this technology exists. I appreciate TurboTax.
Date published: 2022-04-17
Rated 4 out of 5 by from I much prefer Turbo Tax to other programs! Turbo Tax is thorough and has a number of helpful links to explain difficulties the user might encounter. I found this feature easier to use a few years ago when the Community link was easily accessed, otherwise I would give the program a 5 star review. New users may also have difficulty navigating from their state program back to the Federal: Separate STATE and FEDERAL buttons would help with this. And by way of suggestion, additions such as the Third Stimulus Payment could use more specific directions. Granted, the program suggested checking the IRS "Get My Payment" site, but that specific site had been retired and a substitute put in place under the IRS's ONLINE ACCOUNT. Now it gets trickier: To access this, you must have either an existing IRS Username, or an ID.me account (it will walk you through the process). But after establishing the ID.me and getting into the account, you are on your own to find the Third Stimulus Payment, partly because it is ACTUALLY referred to as the Economic Impact Payment, and partially because it is not referred to separately, but under the American Rescue Plan Act and the Child Tax Credit. SO, what actually needs to be done to determine if you are still owed that Third Stimulus Payment is to access TAX RECORDS IN YOUR ONLINE ACCOUNT. Here you will find everything the IRS has sent and everything owed. An explaination of this in Turbo Tax would save much anguish and misfiling. I appreciate the ability to express my appreciations and my grumblings! LOL!
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax worked well I have used Turbo Tax for several years and it has been working well for me. Fairly easy navigation and it is detailed.
Date published: 2022-04-17
Rated 5 out of 5 by from AWESOME! It worked Great. I was able to enter our info in less than an hour and was finished and filied.
Date published: 2022-04-17
Rated 5 out of 5 by from Works Well I like Turbotax as much as Saladfingers likes rusty spoons.
Date published: 2022-04-17
Rated 4 out of 5 by from Used it since its inception. I have used TT since it was first offered w-a-y back there. Over the years, our taxes have become more complex, and TT has always come through for us.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Great Great experience only way to file. We use it every year
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is Awsome! I've used TurboTax for Many years but in 2020 went to a CPA due to some additional items that didn't leave me feeling comfortable with that approach. Well, it was done through the CPA correctly but it took much longer and we had a major issued trying to obtain our refund. I really can't say it was the fault of the preparer. This year, for 2021, I went back to TurboTax. Had a few challenges but spoke live with 2 different experts and got the resolutions quickly.
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax makes tax prep easy! Turbo Tax remembers your choices from the prior year, making it easy to move quickly through the specific reporting requirements.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 974
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from it was ok Turbo tax was very helpful in the process of doing my taxes however, i found that there were a lot of random fees that weren't mentioned until the end.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is easy! I'm sooo happy this technology exists. I appreciate TurboTax.
Date published: 2022-04-17
Rated 4 out of 5 by from I much prefer Turbo Tax to other programs! Turbo Tax is thorough and has a number of helpful links to explain difficulties the user might encounter. I found this feature easier to use a few years ago when the Community link was easily accessed, otherwise I would give the program a 5 star review. New users may also have difficulty navigating from their state program back to the Federal: Separate STATE and FEDERAL buttons would help with this. And by way of suggestion, additions such as the Third Stimulus Payment could use more specific directions. Granted, the program suggested checking the IRS "Get My Payment" site, but that specific site had been retired and a substitute put in place under the IRS's ONLINE ACCOUNT. Now it gets trickier: To access this, you must have either an existing IRS Username, or an ID.me account (it will walk you through the process). But after establishing the ID.me and getting into the account, you are on your own to find the Third Stimulus Payment, partly because it is ACTUALLY referred to as the Economic Impact Payment, and partially because it is not referred to separately, but under the American Rescue Plan Act and the Child Tax Credit. SO, what actually needs to be done to determine if you are still owed that Third Stimulus Payment is to access TAX RECORDS IN YOUR ONLINE ACCOUNT. Here you will find everything the IRS has sent and everything owed. An explaination of this in Turbo Tax would save much anguish and misfiling. I appreciate the ability to express my appreciations and my grumblings! LOL!
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax worked well I have used Turbo Tax for several years and it has been working well for me. Fairly easy navigation and it is detailed.
Date published: 2022-04-17
Rated 5 out of 5 by from AWESOME! It worked Great. I was able to enter our info in less than an hour and was finished and filied.
Date published: 2022-04-17
Rated 5 out of 5 by from Works Well I like Turbotax as much as Saladfingers likes rusty spoons.
Date published: 2022-04-17
Rated 4 out of 5 by from Used it since its inception. I have used TT since it was first offered w-a-y back there. Over the years, our taxes have become more complex, and TT has always come through for us.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Great Great experience only way to file. We use it every year
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is Awsome! I've used TurboTax for Many years but in 2020 went to a CPA due to some additional items that didn't leave me feeling comfortable with that approach. Well, it was done through the CPA correctly but it took much longer and we had a major issued trying to obtain our refund. I really can't say it was the fault of the preparer. This year, for 2021, I went back to TurboTax. Had a few challenges but spoke live with 2 different experts and got the resolutions quickly.
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax makes tax prep easy! Turbo Tax remembers your choices from the prior year, making it easy to move quickly through the specific reporting requirements.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 974