TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from Less support than non-business Turbotax programs Wasn't really impressed. I used it for a trust filing. Had to go in and find and add relevant forms myself (i.e. installment sale form 6252) because the software didn't prompt me for installment sale income. Would be helpful if there was a trust specific question site as well. Paying so much more for this program but felt less confident in my return. Will not order again.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is thorough it was long and detailed which i appreciate as someone who has a little bit better than a casual understanding of the US tax code
Date published: 2021-05-16
Rated 3 out of 5 by from Turbo tax worked. I feel like in the past turbo tax let me look at individual forms and I did not see how to access those this year. Also says I'm going to get discount for different accounts I owned with companies but not sure if that really happened.
Date published: 2021-05-16
Rated 4 out of 5 by from Great BUT... It would be great if the platform could break down how much each deduction saves you.
Date published: 2021-05-16
Rated 5 out of 5 by from Thrilled I've been using TurboTax for a decade after a recommendation from a friend. I was impressed from the start with how easy it was to use and how it saved me money. I can't imagine not using it in the future. I signed up for live help this time and needed it twice. The representatives were both excellent and quickly guided me through my issues. Thank you
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is A Great Tax Tool Turbo Tax is A Great Tax Tool and Turbo Tax will stand by you if you are audited. The software carries you though checks and balances so that your taxes are accurate and honest. Oh, yes, there tax experts are the greatest.
Date published: 2021-05-16
Rated 4 out of 5 by from Work arounds for e-file/mail forms and printing Always a good product, though I wish there was an easier way to e-file Federal and mail-in state instead going through the filing section twice. Also, need to fix to ability to print out forms through Turbo-Tax instead of using Adobe. Almost forgot to print out a copy of Federal forms for the state filing.
Date published: 2021-05-16
Rated 1 out of 5 by from Tricks you into paying more for useless upgrade. I first selected the lowest package, then the software leads me to believe it will save more by purchasing the more expensive package, FALSE, there was no additional anything... just cost more. Next year gonna use one of the other tax softwares.
Date published: 2021-05-16
Rated 5 out of 5 by from Thorough and Simple Enjoyed all the extra fields with assistamce from IRS Publications
Date published: 2021-05-16
Rated 5 out of 5 by from My turbo tax expert is amazing. He went above and beyond to make sure I get my taxes done.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 974
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Less support than non-business Turbotax programs Wasn't really impressed. I used it for a trust filing. Had to go in and find and add relevant forms myself (i.e. installment sale form 6252) because the software didn't prompt me for installment sale income. Would be helpful if there was a trust specific question site as well. Paying so much more for this program but felt less confident in my return. Will not order again.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is thorough it was long and detailed which i appreciate as someone who has a little bit better than a casual understanding of the US tax code
Date published: 2021-05-16
Rated 3 out of 5 by from Turbo tax worked. I feel like in the past turbo tax let me look at individual forms and I did not see how to access those this year. Also says I'm going to get discount for different accounts I owned with companies but not sure if that really happened.
Date published: 2021-05-16
Rated 4 out of 5 by from Great BUT... It would be great if the platform could break down how much each deduction saves you.
Date published: 2021-05-16
Rated 5 out of 5 by from Thrilled I've been using TurboTax for a decade after a recommendation from a friend. I was impressed from the start with how easy it was to use and how it saved me money. I can't imagine not using it in the future. I signed up for live help this time and needed it twice. The representatives were both excellent and quickly guided me through my issues. Thank you
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is A Great Tax Tool Turbo Tax is A Great Tax Tool and Turbo Tax will stand by you if you are audited. The software carries you though checks and balances so that your taxes are accurate and honest. Oh, yes, there tax experts are the greatest.
Date published: 2021-05-16
Rated 4 out of 5 by from Work arounds for e-file/mail forms and printing Always a good product, though I wish there was an easier way to e-file Federal and mail-in state instead going through the filing section twice. Also, need to fix to ability to print out forms through Turbo-Tax instead of using Adobe. Almost forgot to print out a copy of Federal forms for the state filing.
Date published: 2021-05-16
Rated 1 out of 5 by from Tricks you into paying more for useless upgrade. I first selected the lowest package, then the software leads me to believe it will save more by purchasing the more expensive package, FALSE, there was no additional anything... just cost more. Next year gonna use one of the other tax softwares.
Date published: 2021-05-16
Rated 5 out of 5 by from Thorough and Simple Enjoyed all the extra fields with assistamce from IRS Publications
Date published: 2021-05-16
Rated 5 out of 5 by from My turbo tax expert is amazing. He went above and beyond to make sure I get my taxes done.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 974