TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from TurboTax Deluxe 2020 is Terrible We have always used TurboTax. It walks you through step by step. This year it refused our e-file because we didn’t have our adjusted gross income for 2019. IT NEVER ASKED FOR IT!!! Also, we filled out all our deductible to itemize including charitable donations. It never filled in the total amount for them. For $70.00, it should be better than this. It’s the most we have ever paid for TurboTax. Outrageous!!!
Date published: 2021-03-01
Rated 4 out of 5 by from Like TurboTax but a lot of snags this year. It took some deducing to resolve some issues, no clear directions for solution. Called help and eventually had some direction, but standard answer was to create a new account. That would be loss of all the days of input.
Date published: 2021-03-01
Rated 4 out of 5 by from pretty easy walked me through step by step. I will be using again next year
Date published: 2021-03-01
Rated 5 out of 5 by from awesome This is my first time filing with Turbo Tax and I noticed it was really easy to file and understand I will do it again next year.
Date published: 2021-03-01
Rated 4 out of 5 by from Very Detailed but .. The information is very detailed and it does lots of checks to get things right. and it helps maximize your return. However , It is not free and ½ way in the process it starts to charge you fees. So a free return cost me 180.00
Date published: 2021-03-01
Rated 5 out of 5 by from awesome! super fast and super easy. Ill continue using turbo tax
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is a lifesaver when it comes to time! I love the Learn More option!! It saved me so much time and I was able to answer questions and move on rather quickly!
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use and very accurate I've always filed with turbo Tax. I always feel that they are very thorough and I believe they are looking out for my best interest.
Date published: 2021-03-01
Rated 1 out of 5 by from Turbo Tax format was difficult to use this year The format doesn't make sense and at the end of filing both my in-laws and our taxes (on two different days) they both showed errors that didn't actually have to do with where the issue was. I had manually search for the issues and correct them myself. I was really disappointed with the program this year.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome! Super easy and fast. I always recomend to friends and family!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9569
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from TurboTax Deluxe 2020 is Terrible We have always used TurboTax. It walks you through step by step. This year it refused our e-file because we didn’t have our adjusted gross income for 2019. IT NEVER ASKED FOR IT!!! Also, we filled out all our deductible to itemize including charitable donations. It never filled in the total amount for them. For $70.00, it should be better than this. It’s the most we have ever paid for TurboTax. Outrageous!!!
Date published: 2021-03-01
Rated 4 out of 5 by from Like TurboTax but a lot of snags this year. It took some deducing to resolve some issues, no clear directions for solution. Called help and eventually had some direction, but standard answer was to create a new account. That would be loss of all the days of input.
Date published: 2021-03-01
Rated 4 out of 5 by from pretty easy walked me through step by step. I will be using again next year
Date published: 2021-03-01
Rated 5 out of 5 by from awesome This is my first time filing with Turbo Tax and I noticed it was really easy to file and understand I will do it again next year.
Date published: 2021-03-01
Rated 4 out of 5 by from Very Detailed but .. The information is very detailed and it does lots of checks to get things right. and it helps maximize your return. However , It is not free and ½ way in the process it starts to charge you fees. So a free return cost me 180.00
Date published: 2021-03-01
Rated 5 out of 5 by from awesome! super fast and super easy. Ill continue using turbo tax
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is a lifesaver when it comes to time! I love the Learn More option!! It saved me so much time and I was able to answer questions and move on rather quickly!
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use and very accurate I've always filed with turbo Tax. I always feel that they are very thorough and I believe they are looking out for my best interest.
Date published: 2021-03-01
Rated 1 out of 5 by from Turbo Tax format was difficult to use this year The format doesn't make sense and at the end of filing both my in-laws and our taxes (on two different days) they both showed errors that didn't actually have to do with where the issue was. I had manually search for the issues and correct them myself. I was really disappointed with the program this year.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome! Super easy and fast. I always recomend to friends and family!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9569