TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Very Happy with product I have a simple return and this is the least invasive option for me to file a return.
Date published: 2021-02-24
Rated 4 out of 5 by from more problems this year than ever before The CD did not download properly. I had to go to phone-in help. Seemed like the "helpers" were "work-at-home" folk who knew little about my device (Mac mini). Spent several hours on the phone while they hunted and pecked for a solution. Very unsatisfactory experience this year. Hopefully, things will return to normal next year. I've been filing since the early 2000's. Usually it's a breeze. Not so this year.
Date published: 2021-02-24
Rated 4 out of 5 by from Using Turbo Tax Again Had to take my time through it, but was pretty decent system !
Date published: 2021-02-24
Rated 3 out of 5 by from TurboTax It was easy to use. However, my CPA was cheaper. All the fees added at the end were ridiculous
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo quick easy It was very easy to do i liked it would recomend it to friends
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax I've been using TurboTax for at least 10 years and love it. It walks me through every step so I don't miss any deductions and get my highest refunds. I don't worry about getting audited because I answer all of the questions truthfully, and don't skip any boxes, it's great!!
Date published: 2021-02-24
Rated 5 out of 5 by from Great service Easy to use. Good step by step instructions. Good teaching tool.
Date published: 2021-02-24
Rated 4 out of 5 by from Easy! So simple to use, user friendly. Even someone technologically disadvantaged can do it.
Date published: 2021-02-24
Rated 5 out of 5 by from great so far everything went good would like to give another one when i get my return
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax Beats the Pros Any Day I had some trouble with the forms for Sales Tax, because our state changed its rate in the middle of the year 2020. Dawn of “Live Help” really saved my hide!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 9566
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Very Happy with product I have a simple return and this is the least invasive option for me to file a return.
Date published: 2021-02-24
Rated 4 out of 5 by from more problems this year than ever before The CD did not download properly. I had to go to phone-in help. Seemed like the "helpers" were "work-at-home" folk who knew little about my device (Mac mini). Spent several hours on the phone while they hunted and pecked for a solution. Very unsatisfactory experience this year. Hopefully, things will return to normal next year. I've been filing since the early 2000's. Usually it's a breeze. Not so this year.
Date published: 2021-02-24
Rated 4 out of 5 by from Using Turbo Tax Again Had to take my time through it, but was pretty decent system !
Date published: 2021-02-24
Rated 3 out of 5 by from TurboTax It was easy to use. However, my CPA was cheaper. All the fees added at the end were ridiculous
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo quick easy It was very easy to do i liked it would recomend it to friends
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax I've been using TurboTax for at least 10 years and love it. It walks me through every step so I don't miss any deductions and get my highest refunds. I don't worry about getting audited because I answer all of the questions truthfully, and don't skip any boxes, it's great!!
Date published: 2021-02-24
Rated 5 out of 5 by from Great service Easy to use. Good step by step instructions. Good teaching tool.
Date published: 2021-02-24
Rated 4 out of 5 by from Easy! So simple to use, user friendly. Even someone technologically disadvantaged can do it.
Date published: 2021-02-24
Rated 5 out of 5 by from great so far everything went good would like to give another one when i get my return
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax Beats the Pros Any Day I had some trouble with the forms for Sales Tax, because our state changed its rate in the middle of the year 2020. Dawn of “Live Help” really saved my hide!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 9566