TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy to use I was able to finish in about 4 hours and it went smooth
Date published: 2023-02-25
Rated 3 out of 5 by from Bad Interface to Buy Desktop Version of Software Every year we have to remember the convoluted way for us to buy the desktop version of TurboTax. Bad Interface.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbotax is Amazing Super convenient, thorough, and trustworthy!!!!!!!
Date published: 2023-02-25
Rated 5 out of 5 by from Very helpful! There was an easy-to-understand answer for every question that I had. It made filing easy, I felt confident submitting my return.
Date published: 2023-02-25
Rated 5 out of 5 by from Another Great Experience I have been using Turbotax for over 10 years and I love the step by step process, explanations, and the availability of a live person if needed.
Date published: 2023-02-25
Rated 5 out of 5 by from Ino23 Turbo that is amazing, really easy way get ur taxes done, bery helpimg with any questions i have
Date published: 2023-02-25
Rated 3 out of 5 by from Disappointed in automatic upgrade I didn't need Turbo Tax automatically upgraded me to LIVE Premier when I only needed Premium level product.I attempted numerous times to utilize HELP, but the instructions provided were not available options. I requested Tax advisor call for further explanation, advisor called and connected to my screen, and when I asked why (to the above issue) she promptly hung up! Without talking me through the issue! I had to completely wipe out the return I just spent 2 days completing (5+hours) and start all over. I was then able to agree to Premium (the product I needed,) instead of the automated LIVE Premier upgrade. I've been a loyal customer for 10+ years; no way to treat a loyal customer.
Date published: 2023-02-25
Rated 5 out of 5 by from I love Turbo Tax!!! It,s awesome! Turbo Tax is so east to use! They offer informative help along the way! Try it you will love it!
Date published: 2023-02-25
Rated 5 out of 5 by from quick easy to use turbo tax. quick and simple. thank you
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax is Great & Convenient! This is my third year in a row using TurboTax to do my taxes. I was nervous about doing my own taxes as a 1099, but TurboTax walks you through it every step of the way and provides live chats or phone calls from experts to help when needed. It provided the guidance and comfort I was looking for. Highly recommend.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9547
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use I was able to finish in about 4 hours and it went smooth
Date published: 2023-02-25
Rated 3 out of 5 by from Bad Interface to Buy Desktop Version of Software Every year we have to remember the convoluted way for us to buy the desktop version of TurboTax. Bad Interface.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbotax is Amazing Super convenient, thorough, and trustworthy!!!!!!!
Date published: 2023-02-25
Rated 5 out of 5 by from Very helpful! There was an easy-to-understand answer for every question that I had. It made filing easy, I felt confident submitting my return.
Date published: 2023-02-25
Rated 5 out of 5 by from Another Great Experience I have been using Turbotax for over 10 years and I love the step by step process, explanations, and the availability of a live person if needed.
Date published: 2023-02-25
Rated 5 out of 5 by from Ino23 Turbo that is amazing, really easy way get ur taxes done, bery helpimg with any questions i have
Date published: 2023-02-25
Rated 3 out of 5 by from Disappointed in automatic upgrade I didn't need Turbo Tax automatically upgraded me to LIVE Premier when I only needed Premium level product.I attempted numerous times to utilize HELP, but the instructions provided were not available options. I requested Tax advisor call for further explanation, advisor called and connected to my screen, and when I asked why (to the above issue) she promptly hung up! Without talking me through the issue! I had to completely wipe out the return I just spent 2 days completing (5+hours) and start all over. I was then able to agree to Premium (the product I needed,) instead of the automated LIVE Premier upgrade. I've been a loyal customer for 10+ years; no way to treat a loyal customer.
Date published: 2023-02-25
Rated 5 out of 5 by from I love Turbo Tax!!! It,s awesome! Turbo Tax is so east to use! They offer informative help along the way! Try it you will love it!
Date published: 2023-02-25
Rated 5 out of 5 by from quick easy to use turbo tax. quick and simple. thank you
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax is Great & Convenient! This is my third year in a row using TurboTax to do my taxes. I was nervous about doing my own taxes as a 1099, but TurboTax walks you through it every step of the way and provides live chats or phone calls from experts to help when needed. It provided the guidance and comfort I was looking for. Highly recommend.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9547