TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Good Experience I had a good experience. It took about one hour to complete.
Date published: 2023-02-26
Rated 5 out of 5 by from super easy and convenient I am beginner in doing taxes. As a college student. Turbo tax makes it very easy and convenient without much to do because of the way they design it, that's what I like the most
Date published: 2023-02-26
Rated 5 out of 5 by from Another successful year using TurboTax! This is my 4th year using TurboTax to complete my tax submissions. It's always easy, thorough, and has great help online! My submissions are simple so I haven't needed the professionals available, but I love knowing they are there if myj situation changes in the future.
Date published: 2023-02-26
Rated 3 out of 5 by from Good, but could be much better Need some quality of life upgrades. Several times I tried to mark $0 in areas and it told me I couldn't even tho that's what was in the tax document box? Then when I went back to try and fix it all of my info go deleted I input for e-filing. The system is too ridged and unforgiving.
Date published: 2023-02-26
Rated 5 out of 5 by from Great! Thank you for the great help, I was satisfied with the help I received.
Date published: 2023-02-26
Rated 5 out of 5 by from TurboTax awesome Fast and very knowledgeable they answer all my question and very patience
Date published: 2023-02-26
Rated 2 out of 5 by from ok service but promps, upsells, & complexity sucky the number of upsells, limitations in the basic or Deluxe, and confusing wording have gotten so bad over the last couple of years. Next year I will likely be looking to have someone do and file my taxes on my behalf at H&R Block or other service with how little time or costs were saved using this. Would not recommend if there is ANY deviation from the standard or more simple returns.
Date published: 2023-02-26
Rated 3 out of 5 by from Turbo Tax is alright I feel like Turbo Tax has some great and helpful tools, yet also can be a bit confusing. I just had to fix and refile my returns and I clicked the fix return and tried to fix it based on the suggestions Turbo Tax gave me. I still was unclear what needs to be fixed or how to fix it. Frustrating.
Date published: 2023-02-26
Rated 5 out of 5 by from Wonderful job and helping me with questions It went very well, I was very pleased with the services
Date published: 2023-02-26
Rated 4 out of 5 by from I feel like last year was easier Everything was ok until we got to the school part. I had to call an expert and she was amazing helped me find exactly what I thought was missing I really appreciated her. I just felt like filling my taxes was easier last year than it was this year.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9532
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good Experience I had a good experience. It took about one hour to complete.
Date published: 2023-02-26
Rated 5 out of 5 by from super easy and convenient I am beginner in doing taxes. As a college student. Turbo tax makes it very easy and convenient without much to do because of the way they design it, that's what I like the most
Date published: 2023-02-26
Rated 5 out of 5 by from Another successful year using TurboTax! This is my 4th year using TurboTax to complete my tax submissions. It's always easy, thorough, and has great help online! My submissions are simple so I haven't needed the professionals available, but I love knowing they are there if myj situation changes in the future.
Date published: 2023-02-26
Rated 3 out of 5 by from Good, but could be much better Need some quality of life upgrades. Several times I tried to mark $0 in areas and it told me I couldn't even tho that's what was in the tax document box? Then when I went back to try and fix it all of my info go deleted I input for e-filing. The system is too ridged and unforgiving.
Date published: 2023-02-26
Rated 5 out of 5 by from Great! Thank you for the great help, I was satisfied with the help I received.
Date published: 2023-02-26
Rated 5 out of 5 by from TurboTax awesome Fast and very knowledgeable they answer all my question and very patience
Date published: 2023-02-26
Rated 2 out of 5 by from ok service but promps, upsells, & complexity sucky the number of upsells, limitations in the basic or Deluxe, and confusing wording have gotten so bad over the last couple of years. Next year I will likely be looking to have someone do and file my taxes on my behalf at H&R Block or other service with how little time or costs were saved using this. Would not recommend if there is ANY deviation from the standard or more simple returns.
Date published: 2023-02-26
Rated 3 out of 5 by from Turbo Tax is alright I feel like Turbo Tax has some great and helpful tools, yet also can be a bit confusing. I just had to fix and refile my returns and I clicked the fix return and tried to fix it based on the suggestions Turbo Tax gave me. I still was unclear what needs to be fixed or how to fix it. Frustrating.
Date published: 2023-02-26
Rated 5 out of 5 by from Wonderful job and helping me with questions It went very well, I was very pleased with the services
Date published: 2023-02-26
Rated 4 out of 5 by from I feel like last year was easier Everything was ok until we got to the school part. I had to call an expert and she was amazing helped me find exactly what I thought was missing I really appreciated her. I just felt like filling my taxes was easier last year than it was this year.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9532