TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax is very easy to use I have been using Turbo Tax for years and have been very happy.
Date published: 2021-02-22
Rated 5 out of 5 by from Best tax service very My son was who got me started a couple decades ago have when any since Thank you
Date published: 2021-02-22
Rated 5 out of 5 by from Great software to prepare software Easy to understand will be filing my taxes again through this software.
Date published: 2021-02-22
Rated 4 out of 5 by from First time It took me a minute, but now I know how to be ready for next year. Thank you Turbo Tax
Date published: 2021-02-22
Rated 1 out of 5 by from Was charged for deluxe which I didnt need My return was rejected due to a dependent. Had to upgrade to deluxe to input a form. $80 to do so. Turns out I couldnt claim that dependant and didnt need that form. Qualified for free return. Would not give refund.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Awesome! Very easy and comprehensive in helping you get the most of your return!
Date published: 2021-02-22
Rated 5 out of 5 by from I love this program. This was so easy to use, I finished my taxes in less than an hour. It is worry-free and simple. I highly recommend.
Date published: 2021-02-22
Rated 2 out of 5 by from Not very good. Software had multiple glitches. The software had multiple glitches. Should not happen when paying for a premium product. Very disappointed especially since the errors started to happen once I had paid. Most likely will try HR Block next year.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax was great Turbo tax is and always have been great for filing our taxes
Date published: 2021-02-22
Rated 1 out of 5 by from Awful glitches this year Awful glitches and system errors this year that made completing and filing my returns a weeks long, tedious and stressful process. Was told most of the issues rested with the IRS and the fact that "they are doing things differently this year" (whatever that means) and/or "it's a waiting game." I was on hold for hours overall, hung up on and mislead. Errors ended up being on the system side and the state payment glitch. But no one I spoke with bothered to troubleshoot those issues, even when asked to do so after I spent countless hours on the TurboTax Community faq pages and the IRS and CT pages re formset availability. I have used TurboTax for 8 years now and never thought of switching. Next year, I will. Too many other electronic options now available to deal with this kind of nonsense.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9413
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax is very easy to use I have been using Turbo Tax for years and have been very happy.
Date published: 2021-02-22
Rated 5 out of 5 by from Best tax service very My son was who got me started a couple decades ago have when any since Thank you
Date published: 2021-02-22
Rated 5 out of 5 by from Great software to prepare software Easy to understand will be filing my taxes again through this software.
Date published: 2021-02-22
Rated 4 out of 5 by from First time It took me a minute, but now I know how to be ready for next year. Thank you Turbo Tax
Date published: 2021-02-22
Rated 1 out of 5 by from Was charged for deluxe which I didnt need My return was rejected due to a dependent. Had to upgrade to deluxe to input a form. $80 to do so. Turns out I couldnt claim that dependant and didnt need that form. Qualified for free return. Would not give refund.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Awesome! Very easy and comprehensive in helping you get the most of your return!
Date published: 2021-02-22
Rated 5 out of 5 by from I love this program. This was so easy to use, I finished my taxes in less than an hour. It is worry-free and simple. I highly recommend.
Date published: 2021-02-22
Rated 2 out of 5 by from Not very good. Software had multiple glitches. The software had multiple glitches. Should not happen when paying for a premium product. Very disappointed especially since the errors started to happen once I had paid. Most likely will try HR Block next year.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax was great Turbo tax is and always have been great for filing our taxes
Date published: 2021-02-22
Rated 1 out of 5 by from Awful glitches this year Awful glitches and system errors this year that made completing and filing my returns a weeks long, tedious and stressful process. Was told most of the issues rested with the IRS and the fact that "they are doing things differently this year" (whatever that means) and/or "it's a waiting game." I was on hold for hours overall, hung up on and mislead. Errors ended up being on the system side and the state payment glitch. But no one I spoke with bothered to troubleshoot those issues, even when asked to do so after I spent countless hours on the TurboTax Community faq pages and the IRS and CT pages re formset availability. I have used TurboTax for 8 years now and never thought of switching. Next year, I will. Too many other electronic options now available to deal with this kind of nonsense.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9413