TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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America’s #1 tax prep provider.

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Rated 2 out of 5 by from Mac version of Turbo Tax is terrible Using Mac version this year. Previous years - Windows version. MAC version doesn't provide a useful search icon. It's fill in blocks outline is almost the same color as the background....needs more contrast. In checking my state taxes for errors, it gave me an error and a form that needed to be corrected, but the form didn't mean anything to me, and there was no reach back into the data I had typed in, to know where this error was. I had to go online to work around Turbotaxes shortfalls.
Date published: 2023-02-26
Rated 5 out of 5 by from Easy to use and fast! Loved how easy it was. Wish I would have tried this years ago!
Date published: 2023-02-26
Rated 1 out of 5 by from Great if you trust them with your privacy You can't use a VPN and the only browser that works happens to be the one with the LEAST privacy features. For a company that mentions how secure they are, they really don't like you taking steps to protect your privacy. Also the website ONLY functions if you're using chrome
Date published: 2023-02-26
Rated 5 out of 5 by from Easy, quick, helpful. I wasn't born in the US. so I didn't grow up understanding much about taxes in the US, I moved out a lot, and lived in different states with different tax rules. Turbotax has made my journey easy and fast. Helping me understand how it works and what's best for my income.
Date published: 2023-02-26
Rated 1 out of 5 by from Turbo Tax is turning into a JOKE!! They charge you fees for EVERYTHING now. it use to be free to file now they charge you, if you choose to pay their fees with your refund they charge you another fee to do that. this is a joke.
Date published: 2023-02-26
Rated 5 out of 5 by from Outstanding and easy! I got both my federal and state return filed in under an hour. The service is so fantastically easy to use and very affordable.
Date published: 2023-02-26
Rated 5 out of 5 by from First Time With TurboTax Great experience with Yalonda and Paula uploading my documents and simplifying the entire process. I tried first with HR Block and had showed owing over $800. With TurboTax I was able to receive a credit of over $1,600!
Date published: 2023-02-26
Rated 5 out of 5 by from Easy Process Use every year. Love ease of it and keeps your information
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo tax was very easy and simple to use, they made sure throughout my entire filing that I filled everything out correctly, they notifiied me immediatley when something was filed wrong and showed me how to correct it. They made it a fun expereience with all the fun photos and the excitement they showed!
Date published: 2023-02-26
Rated 5 out of 5 by from State and Federal Taxes in 48 min! I have used Turbo Tax for 8 years and have always been pleased with the results. Confident they have asked me everything they need to know to get me the max refund. Quick, painless and economical way to get taxes done accurately.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9403
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Mac version of Turbo Tax is terrible Using Mac version this year. Previous years - Windows version. MAC version doesn't provide a useful search icon. It's fill in blocks outline is almost the same color as the background....needs more contrast. In checking my state taxes for errors, it gave me an error and a form that needed to be corrected, but the form didn't mean anything to me, and there was no reach back into the data I had typed in, to know where this error was. I had to go online to work around Turbotaxes shortfalls.
Date published: 2023-02-26
Rated 5 out of 5 by from Easy to use and fast! Loved how easy it was. Wish I would have tried this years ago!
Date published: 2023-02-26
Rated 1 out of 5 by from Great if you trust them with your privacy You can't use a VPN and the only browser that works happens to be the one with the LEAST privacy features. For a company that mentions how secure they are, they really don't like you taking steps to protect your privacy. Also the website ONLY functions if you're using chrome
Date published: 2023-02-26
Rated 5 out of 5 by from Easy, quick, helpful. I wasn't born in the US. so I didn't grow up understanding much about taxes in the US, I moved out a lot, and lived in different states with different tax rules. Turbotax has made my journey easy and fast. Helping me understand how it works and what's best for my income.
Date published: 2023-02-26
Rated 1 out of 5 by from Turbo Tax is turning into a JOKE!! They charge you fees for EVERYTHING now. it use to be free to file now they charge you, if you choose to pay their fees with your refund they charge you another fee to do that. this is a joke.
Date published: 2023-02-26
Rated 5 out of 5 by from Outstanding and easy! I got both my federal and state return filed in under an hour. The service is so fantastically easy to use and very affordable.
Date published: 2023-02-26
Rated 5 out of 5 by from First Time With TurboTax Great experience with Yalonda and Paula uploading my documents and simplifying the entire process. I tried first with HR Block and had showed owing over $800. With TurboTax I was able to receive a credit of over $1,600!
Date published: 2023-02-26
Rated 5 out of 5 by from Easy Process Use every year. Love ease of it and keeps your information
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo tax was very easy and simple to use, they made sure throughout my entire filing that I filled everything out correctly, they notifiied me immediatley when something was filed wrong and showed me how to correct it. They made it a fun expereience with all the fun photos and the excitement they showed!
Date published: 2023-02-26
Rated 5 out of 5 by from State and Federal Taxes in 48 min! I have used Turbo Tax for 8 years and have always been pleased with the results. Confident they have asked me everything they need to know to get me the max refund. Quick, painless and economical way to get taxes done accurately.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9403