TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Dave 9999 from
turbotax is great
I was able to figure out what I needed to do with the features and prompts that were available. I got my taxes done in record time this year. best refund yet.
Date published: 2022-04-10
Rated 3 out of 5 by
dxzy from
Too many glitches
I had trouble entering information. I had to remove some deductions because there were places that would not accept a 0.00 response when that was the correct answer. And other similar problems. Poor jumping to place to enter info to fix an error. etc.
Date published: 2022-04-10
Rated 2 out of 5 by
PHILC261 from
HAVING TO PAY FOR STATE RETURN
WHY I AM HAVING TO PAYFOR MY STATE RETURN WHEN IT TELLS ME IT IS TO BE FREE
Date published: 2022-04-10
Rated 5 out of 5 by
Hap 66 from
TurboTax Makes It Fast & Easy
The broker's statments are long and somewhay confusing; however, TurboTax's ability to download and process the brokerage statments is a life saver.
Date published: 2022-04-10
Rated 5 out of 5 by
Srvats from
Excellent
I have been using Turbo Tax for a long time and it is easy to use and will continue to use
Date published: 2022-04-10
Rated 5 out of 5 by
HeidiDM22 from
Every year is easy
Over five years using TurboTax, and the headache I always worry about never comes. Super easy, almost fun.
Date published: 2022-04-10
Rated 4 out of 5 by
Stonen from
Redundent/repetiive questions
TurboTax has a time saver for many years. I don't know the source of the issue I had this year but I had to repeat multiple functions multiple times and could never learn or understand what the problem was. Then attempting to bring the federal data into state forms required me to figure out from the taxpayers TIN from which of my 7 1099's that were seeking my wage information. Which already had been downloaded by TurboTax in the Fed section.. The the review included duplicate form which had to be segregated in order to delete the unnecessary forms without understanding which might be the official and which was the duplicate.
Date published: 2022-04-10
Rated 5 out of 5 by
Frostbb from
Professional service and peace of mind
Tom helped me through the process with ease and made a typically treacherous activity much more manageable.
Date published: 2022-04-10
Rated 5 out of 5 by
Tom2908765 from
TurboTax is Great
Easy to use. I have been using TurboTax for 20 years.
Date published: 2022-04-10
Rated 5 out of 5 by
Tami71 from
Makes life a little easier....
Very helpful and makes filing so much easier. I love that if audited they offer support and will take care of it-I love the Max option.
All TurboTax® Offerings Reviews - Page 9403
Date published: 2022-04-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Dave 9999 from
turbotax is great
I was able to figure out what I needed to do with the features and prompts that were available. I got my taxes done in record time this year. best refund yet.
Date published: 2022-04-10
Rated 3 out of 5 by
dxzy from
Too many glitches
I had trouble entering information. I had to remove some deductions because there were places that would not accept a 0.00 response when that was the correct answer. And other similar problems. Poor jumping to place to enter info to fix an error. etc.
Date published: 2022-04-10
Rated 2 out of 5 by
PHILC261 from
HAVING TO PAY FOR STATE RETURN
WHY I AM HAVING TO PAYFOR MY STATE RETURN WHEN IT TELLS ME IT IS TO BE FREE
Date published: 2022-04-10
Rated 5 out of 5 by
Hap 66 from
TurboTax Makes It Fast & Easy
The broker's statments are long and somewhay confusing; however, TurboTax's ability to download and process the brokerage statments is a life saver.
Date published: 2022-04-10
Rated 5 out of 5 by
Srvats from
Excellent
I have been using Turbo Tax for a long time and it is easy to use and will continue to use
Date published: 2022-04-10
Rated 5 out of 5 by
HeidiDM22 from
Every year is easy
Over five years using TurboTax, and the headache I always worry about never comes. Super easy, almost fun.
Date published: 2022-04-10
Rated 4 out of 5 by
Stonen from
Redundent/repetiive questions
TurboTax has a time saver for many years. I don't know the source of the issue I had this year but I had to repeat multiple functions multiple times and could never learn or understand what the problem was. Then attempting to bring the federal data into state forms required me to figure out from the taxpayers TIN from which of my 7 1099's that were seeking my wage information. Which already had been downloaded by TurboTax in the Fed section.. The the review included duplicate form which had to be segregated in order to delete the unnecessary forms without understanding which might be the official and which was the duplicate.
Date published: 2022-04-10
Rated 5 out of 5 by
Frostbb from
Professional service and peace of mind
Tom helped me through the process with ease and made a typically treacherous activity much more manageable.
Date published: 2022-04-10
Rated 5 out of 5 by
Tom2908765 from
TurboTax is Great
Easy to use. I have been using TurboTax for 20 years.
Date published: 2022-04-10
Rated 5 out of 5 by
Tami71 from
Makes life a little easier....
Very helpful and makes filing so much easier. I love that if audited they offer support and will take care of it-I love the Max option.
All TurboTax® Offerings Reviews - Page 9403
Date published: 2022-04-10