TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 5 out of 5 by from Easy to use!! I've been using Turbo Tax for several years. I have been very pleased with the ease of use and the additional help they give.
Date published: 2023-02-26
Rated 3 out of 5 by from What happened? In the past I've rated turbotax 5 stars. For whatever reason, this year the software insisted I fill out forms that don't apply to me any longer and bumped me from deluxe to premium package in order to confirm I don't have the info to fill them out.
Date published: 2023-02-26
Rated 2 out of 5 by from Disappointed this year. Usually, I have a great experience with Turbo Tax, but this year it took my down a road of reviewing my W2s which added duplicate W2s into my information and messed up my refund information. It was time consuming and stressful. I'm hoping for my usual good experience next year.
Date published: 2023-02-26
Rated 4 out of 5 by from NA If I did not have help from Shelby I could achieve finalizing my return
Date published: 2023-02-26
Rated 4 out of 5 by from No Issues, works very well Software if very user friendly and able to finish federal and state taxes in about an hour
Date published: 2023-02-26
Rated 5 out of 5 by from first time user Easy Step by step instructions I am a first time user of Turbo Tax and found it to be very easy. Useful step by step instructions made it quick and very easy to file.
Date published: 2023-02-26
Rated 4 out of 5 by from easy and simple everything went well will be back next year super easy.
Date published: 2023-02-26
Rated 4 out of 5 by from Turbo Tax Home & Business Software Overall I found this version of the TurboTax software to be quite useful in the preparation of the small business tax filings. However there were some of the self directing questions were not always clearly worded for those less proficient in the tax codes. For example the questions which follow the 1099-R input, can be interpreted such that the form 8606-T for a IRA Conversion to a Roth does not get put into the tax documents. The leading question which is used to trigger this form, I would propose adding the word "Roth" in the characterization of the possible transactions with these funds. There are several other IRA & Roth IRA account funding contributions status questions which I believe could be better worded or provide a drop down box with possible explanation or more details, as an improvement.
Date published: 2023-02-26
Rated 5 out of 5 by from Very helpful and simple to use! Took us awhile to gather everything, but we got her done.
Date published: 2023-02-26
Rated 5 out of 5 by from Excellent Product I used TurboTax Full Service the service was exceptional. The expert who assisted me was professional, extremely knowledgeable, very patient with me, and answered every one of my questions. I will use again next year.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9371
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use!! I've been using Turbo Tax for several years. I have been very pleased with the ease of use and the additional help they give.
Date published: 2023-02-26
Rated 3 out of 5 by from What happened? In the past I've rated turbotax 5 stars. For whatever reason, this year the software insisted I fill out forms that don't apply to me any longer and bumped me from deluxe to premium package in order to confirm I don't have the info to fill them out.
Date published: 2023-02-26
Rated 2 out of 5 by from Disappointed this year. Usually, I have a great experience with Turbo Tax, but this year it took my down a road of reviewing my W2s which added duplicate W2s into my information and messed up my refund information. It was time consuming and stressful. I'm hoping for my usual good experience next year.
Date published: 2023-02-26
Rated 4 out of 5 by from NA If I did not have help from Shelby I could achieve finalizing my return
Date published: 2023-02-26
Rated 4 out of 5 by from No Issues, works very well Software if very user friendly and able to finish federal and state taxes in about an hour
Date published: 2023-02-26
Rated 5 out of 5 by from first time user Easy Step by step instructions I am a first time user of Turbo Tax and found it to be very easy. Useful step by step instructions made it quick and very easy to file.
Date published: 2023-02-26
Rated 4 out of 5 by from easy and simple everything went well will be back next year super easy.
Date published: 2023-02-26
Rated 4 out of 5 by from Turbo Tax Home & Business Software Overall I found this version of the TurboTax software to be quite useful in the preparation of the small business tax filings. However there were some of the self directing questions were not always clearly worded for those less proficient in the tax codes. For example the questions which follow the 1099-R input, can be interpreted such that the form 8606-T for a IRA Conversion to a Roth does not get put into the tax documents. The leading question which is used to trigger this form, I would propose adding the word "Roth" in the characterization of the possible transactions with these funds. There are several other IRA & Roth IRA account funding contributions status questions which I believe could be better worded or provide a drop down box with possible explanation or more details, as an improvement.
Date published: 2023-02-26
Rated 5 out of 5 by from Very helpful and simple to use! Took us awhile to gather everything, but we got her done.
Date published: 2023-02-26
Rated 5 out of 5 by from Excellent Product I used TurboTax Full Service the service was exceptional. The expert who assisted me was professional, extremely knowledgeable, very patient with me, and answered every one of my questions. I will use again next year.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9371