TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and Awesome Always easy step by step instruction, the best way to do your taxes
Date published: 2022-04-17
Rated 5 out of 5 by from Alsome I love TurboTax can't get better then this thanks.
Date published: 2022-04-17
Rated 3 out of 5 by from Helpful TurboTax is helpful because it explains parts of taxes and walks me through it nicely. There were some unexpected fees which were pretty frustrating. While not as much as hiring a tax preparer, there didn't really seem to be much reason for the fees since I was working through the sheets. Since it explained stuff I don't feel too bad about the fees, but after a while they'll be pretty far in the past costs to the company and should maybe be removed for the supposedly free version.
Date published: 2022-04-17
Rated 2 out of 5 by from Enough with the aggressive pop-ups/ads It works, and the world uses it because of that, but god the website gets more annoying every year. It's like going on the computer of a boomer who's downloaded 9000 toolbars and adwares and has no pop-up blocker. Offering me plus 19 times doesn't increase my likelihood of going for it.
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax Review $$ Great Service! I would really appreciate a discount code for returning every year!
Date published: 2022-04-17
Rated 3 out of 5 by from Handling Cares Act 2020 Covid 19 in 2021 The partial payment was not explained well by Turbo Tax. I am still not sure it was handled correctly, but we will find out if it was.
Date published: 2022-04-17
Rated 2 out of 5 by from Unable to open old return unless old install I obviously owned the old version if I filed. Yet, to look at ONE NUMBER, I have to re-install. This means go to my amazon acct, find that digital download, reinstall, find the verification code etc. WHY. STOP WASTING MY TIME. I really dis-like your continued money-grabbing licensing JUST TO LOOK AT MY OLD RETURN.
Date published: 2022-04-17
Rated 5 out of 5 by from 2022 Great software as always. The additional services that have been added have been great.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax WOOHOO Great experience! Waited until last minute afraid I would owe and ended up getting a refund!!! Best day EVER
Date published: 2022-04-17
Rated 2 out of 5 by from Lots more to be desired As a person who has an accounting degree, it is hard to answer some of the questions because the questions aren't detailed enough and I don't know what they are asking for. I find myself very frustrated because I need to dig deeper on my own and try to make sense of what the program is doing. There should be more information (detailed) on the program itself so we can look up exactly what it is looking for. I know there are some but not even enough to be able to get through.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 937
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and Awesome Always easy step by step instruction, the best way to do your taxes
Date published: 2022-04-17
Rated 5 out of 5 by from Alsome I love TurboTax can't get better then this thanks.
Date published: 2022-04-17
Rated 3 out of 5 by from Helpful TurboTax is helpful because it explains parts of taxes and walks me through it nicely. There were some unexpected fees which were pretty frustrating. While not as much as hiring a tax preparer, there didn't really seem to be much reason for the fees since I was working through the sheets. Since it explained stuff I don't feel too bad about the fees, but after a while they'll be pretty far in the past costs to the company and should maybe be removed for the supposedly free version.
Date published: 2022-04-17
Rated 2 out of 5 by from Enough with the aggressive pop-ups/ads It works, and the world uses it because of that, but god the website gets more annoying every year. It's like going on the computer of a boomer who's downloaded 9000 toolbars and adwares and has no pop-up blocker. Offering me plus 19 times doesn't increase my likelihood of going for it.
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax Review $$ Great Service! I would really appreciate a discount code for returning every year!
Date published: 2022-04-17
Rated 3 out of 5 by from Handling Cares Act 2020 Covid 19 in 2021 The partial payment was not explained well by Turbo Tax. I am still not sure it was handled correctly, but we will find out if it was.
Date published: 2022-04-17
Rated 2 out of 5 by from Unable to open old return unless old install I obviously owned the old version if I filed. Yet, to look at ONE NUMBER, I have to re-install. This means go to my amazon acct, find that digital download, reinstall, find the verification code etc. WHY. STOP WASTING MY TIME. I really dis-like your continued money-grabbing licensing JUST TO LOOK AT MY OLD RETURN.
Date published: 2022-04-17
Rated 5 out of 5 by from 2022 Great software as always. The additional services that have been added have been great.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax WOOHOO Great experience! Waited until last minute afraid I would owe and ended up getting a refund!!! Best day EVER
Date published: 2022-04-17
Rated 2 out of 5 by from Lots more to be desired As a person who has an accounting degree, it is hard to answer some of the questions because the questions aren't detailed enough and I don't know what they are asking for. I find myself very frustrated because I need to dig deeper on my own and try to make sense of what the program is doing. There should be more information (detailed) on the program itself so we can look up exactly what it is looking for. I know there are some but not even enough to be able to get through.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 937