TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
PJ_el_Profe from
Efficient and helpful
It is very quick and easy to get in touch with the tax expert.
Date published: 2023-02-26
Rated 5 out of 5 by
Easy19 from
TurboTax makes filing easy
we have used TurboTax since the 1990s, they keep taxes simple
Date published: 2023-02-26
Rated 5 out of 5 by
Hoffy71 from
Turbo Tax was great again
I have been using Turbo tax for many years. I like the transferring of previous year's data into the new year and the ease of entering data. When done I am always grateful I didn't have to do all the by hand, or pay someone else to do it..
Date published: 2023-02-26
Rated 2 out of 5 by
Not Happy at all from
Not Happy With the Up Charges
The service works well but expect to be up-charged at every turn. In the end, I ended up with some "premium service" I didn't even want and could find no way around it. I got through the entire process, ready to file, and found I had to pay an extra $44 for premium or start over with another tax filing software. Won't be using them next year...
Date published: 2023-02-26
Rated 5 out of 5 by
Unroulle from
Great Value and Very User Friendly
Impressed with their easy to read screens and opportunity for more explanation. Multiple pricing tiers.
Date published: 2023-02-26
Rated 4 out of 5 by
formerly satisfied custom from
Formerly Satisfied Customer
TurboTax is very easy to use but I hate all the extra costs that pop up now after you're done. I remember when you could by the CD at the office store and knew exactly how much it would cost to buy and upload returns with state included. I probably won't use turbo tax again after this year. That is after almost 20 years of being a loyal customer.
Date published: 2023-02-26
Rated 5 out of 5 by
BayDave from
Easy Tax Filing
All forms contained straightforward information requests.
Date published: 2023-02-26
Rated 5 out of 5 by
Lummike from
Turbo Tax is awesome as usual
Turbo Tax did not carry over my data from last year. Not sure why.
Date published: 2023-02-26
Rated 4 out of 5 by
LRBNLH from
LOVE TURBOTAX
Turbo Tax is very user friendly. Next year we will have to use the paid version but this year free version was super easy! Even told us why somethings were happening, love that!
Date published: 2023-02-26
Rated 4 out of 5 by
RAS 56 from
TurboTax makes it easier
Once you have all your documents and records in hand, and have gathered information on medical expenses, contributions, securities sales, and any other necessary category, TurboTax makes it straightforward and easy to complete federal and state tax returns,
All TurboTax® Offerings Reviews - Page 9332
Date published: 2023-02-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
PJ_el_Profe from
Efficient and helpful
It is very quick and easy to get in touch with the tax expert.
Date published: 2023-02-26
Rated 5 out of 5 by
Easy19 from
TurboTax makes filing easy
we have used TurboTax since the 1990s, they keep taxes simple
Date published: 2023-02-26
Rated 5 out of 5 by
Hoffy71 from
Turbo Tax was great again
I have been using Turbo tax for many years. I like the transferring of previous year's data into the new year and the ease of entering data. When done I am always grateful I didn't have to do all the by hand, or pay someone else to do it..
Date published: 2023-02-26
Rated 2 out of 5 by
Not Happy at all from
Not Happy With the Up Charges
The service works well but expect to be up-charged at every turn. In the end, I ended up with some "premium service" I didn't even want and could find no way around it. I got through the entire process, ready to file, and found I had to pay an extra $44 for premium or start over with another tax filing software. Won't be using them next year...
Date published: 2023-02-26
Rated 5 out of 5 by
Unroulle from
Great Value and Very User Friendly
Impressed with their easy to read screens and opportunity for more explanation. Multiple pricing tiers.
Date published: 2023-02-26
Rated 4 out of 5 by
formerly satisfied custom from
Formerly Satisfied Customer
TurboTax is very easy to use but I hate all the extra costs that pop up now after you're done. I remember when you could by the CD at the office store and knew exactly how much it would cost to buy and upload returns with state included. I probably won't use turbo tax again after this year. That is after almost 20 years of being a loyal customer.
Date published: 2023-02-26
Rated 5 out of 5 by
BayDave from
Easy Tax Filing
All forms contained straightforward information requests.
Date published: 2023-02-26
Rated 5 out of 5 by
Lummike from
Turbo Tax is awesome as usual
Turbo Tax did not carry over my data from last year. Not sure why.
Date published: 2023-02-26
Rated 4 out of 5 by
LRBNLH from
LOVE TURBOTAX
Turbo Tax is very user friendly. Next year we will have to use the paid version but this year free version was super easy! Even told us why somethings were happening, love that!
Date published: 2023-02-26
Rated 4 out of 5 by
RAS 56 from
TurboTax makes it easier
Once you have all your documents and records in hand, and have gathered information on medical expenses, contributions, securities sales, and any other necessary category, TurboTax makes it straightforward and easy to complete federal and state tax returns,
All TurboTax® Offerings Reviews - Page 9332
Date published: 2023-02-26