TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Not compatible with Mac Fine if Turbo Tax chooses not to be compatible with one of the nation’s most popular computer brands. However, a disclosure early in process rather than when one attempts last three steps would be helpful. Do better TurboTax.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Easy to Use! Easy section is easy to navigate, change, and correct.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax is Awesome with 1 major exception Very user friendly. Very intuitive. Have a collection of years in my office. My only issue is that every year I purchase the software that offers the filing of 1 free state; and Every Year Turbotax can't figure out how to follow through on that "free" promise, and charges me $25.00 plus tax to file the state return.
Date published: 2022-04-17
Rated 5 out of 5 by from great fast and easy, will do again next year, thank you!!!
Date published: 2022-04-17
Rated 5 out of 5 by from Organized is key! Having all my paperwork and information in one spot would have made this processs a whole lot faster. Otherwise, helpful tip made retrieving information easier.
Date published: 2022-04-17
Rated 5 out of 5 by from Great Online help, easy to use All Tax Experts were easy to work with, readily understood my questions, and quickly found solutions, Thank you.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is awsome! It's very easy to operate. It's very cheaper than an accountant!
Date published: 2022-04-17
Rated 3 out of 5 by from Average at Best Not a fan of Intuit "automatically" digging into outside accounts that are personal and private. IF there is a breach who knows how for the hackers could go
Date published: 2022-04-17
Rated 2 out of 5 by from Still buggy software after all these years I have been using Turbotax Premier for many years as I have a fairly complicated return. I have been flustered by the same bugs year after year, even though I report them and ask that they be fixed. I have figured out how to get around most of them, but it is awkward and time-consuming to edit the individual forms. And I wish the 'import documents' feature worked for me and that Intuit would allow for spaces in passwords (It doesn't allow this even though most logins recommend it these days). I can't recommend Turbotax software, it is just too frustrating and clunky to use.
Date published: 2022-04-17
Rated 2 out of 5 by from Turbo tax can be confusing very confusing if you don't know what to do you may offer live agents but not all people can afford them
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 933
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not compatible with Mac Fine if Turbo Tax chooses not to be compatible with one of the nation’s most popular computer brands. However, a disclosure early in process rather than when one attempts last three steps would be helpful. Do better TurboTax.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Easy to Use! Easy section is easy to navigate, change, and correct.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax is Awesome with 1 major exception Very user friendly. Very intuitive. Have a collection of years in my office. My only issue is that every year I purchase the software that offers the filing of 1 free state; and Every Year Turbotax can't figure out how to follow through on that "free" promise, and charges me $25.00 plus tax to file the state return.
Date published: 2022-04-17
Rated 5 out of 5 by from great fast and easy, will do again next year, thank you!!!
Date published: 2022-04-17
Rated 5 out of 5 by from Organized is key! Having all my paperwork and information in one spot would have made this processs a whole lot faster. Otherwise, helpful tip made retrieving information easier.
Date published: 2022-04-17
Rated 5 out of 5 by from Great Online help, easy to use All Tax Experts were easy to work with, readily understood my questions, and quickly found solutions, Thank you.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is awsome! It's very easy to operate. It's very cheaper than an accountant!
Date published: 2022-04-17
Rated 3 out of 5 by from Average at Best Not a fan of Intuit "automatically" digging into outside accounts that are personal and private. IF there is a breach who knows how for the hackers could go
Date published: 2022-04-17
Rated 2 out of 5 by from Still buggy software after all these years I have been using Turbotax Premier for many years as I have a fairly complicated return. I have been flustered by the same bugs year after year, even though I report them and ask that they be fixed. I have figured out how to get around most of them, but it is awkward and time-consuming to edit the individual forms. And I wish the 'import documents' feature worked for me and that Intuit would allow for spaces in passwords (It doesn't allow this even though most logins recommend it these days). I can't recommend Turbotax software, it is just too frustrating and clunky to use.
Date published: 2022-04-17
Rated 2 out of 5 by from Turbo tax can be confusing very confusing if you don't know what to do you may offer live agents but not all people can afford them
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 933