TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
C_los from
Fun and easy to use
U cant mess this up, super easy and fast to use, awesome
Date published: 2023-02-26
Rated 5 out of 5 by
Easy peezy lemon squeezy from
Perfect for a simple man raising a family
Easy to use and perfect for my family simple and easy
Date published: 2023-02-26
Rated 5 out of 5 by
Sare2023 from
Turbo Tax Good Time
Turbotax is the best tool around! I could not do it without them!! They make it easier, quicker, and more straightforward. I rely on turbo to do the job right the first time.
Date published: 2023-02-26
Rated 5 out of 5 by
PriscillaJ from
Turbo Tax has been great for us these past 3 years
Turbo Tax is easy to understand and file. We have been very happy so far.
Date published: 2023-02-26
Rated 5 out of 5 by
Tax wiz 51 from
2022 Tax prep
Quick and easy! Information screens were a big help. Good to know someone is on stand by at all times during preparation.
Date published: 2023-02-26
Rated 5 out of 5 by
Tinatheturtlefarmer from
Love TurboTax!
Learn more tools are very helpful and FREE filing is the best!
Date published: 2023-02-26
Rated 5 out of 5 by
JAVI 17 from
Turbo Tax makes it easy
I always worried about doing my own taxes, but this has been my third time with Turbo Tax and the experience is better every time.
Date published: 2023-02-26
Rated 4 out of 5 by
ajfurious from
easy to file
easy to upload docs and fill in information required to file
Date published: 2023-02-26
Rated 5 out of 5 by
Kay J from
Turbo Tax has always done well for me.
Live Assistance has always been able to answer questions and help me file correctly.
Date published: 2023-02-26
Rated 2 out of 5 by
Gretel2 from
Ok product, Terrible Support
I ran into a few problems, but by far the overarching issue is SUPPORT. I was unable to e-file, the SW just showed error message that said to update SW (which I did) and then to go online for support. At first, I could not find how to actually ask anything on the website so I called...and got into an endless loop in which the only recourse was to pay $29 to speaks to a rep (apparently it thinks I have a free version). After quite a bit of searching on the community site, I found out that others have encountered this problem (search should be better so as not to waste so much time before getting to this point). It turns out you can efile the federal separate from state, and that allowed me to at least get the federal filed successfully. For the state, a date was given in hich it would be available (2/24)- that date came and went and now a new date 3/3 is given. The deadline to file NY business is 3/15 so this is cutting it close- I suspect I will have to mail it in. My main concern is that you don't have a good way of letting us know what the issue resolution is! It took me hours... TT-you've got to do a better job!
All TurboTax® Offerings Reviews - Page 9279
Date published: 2023-02-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
C_los from
Fun and easy to use
U cant mess this up, super easy and fast to use, awesome
Date published: 2023-02-26
Rated 5 out of 5 by
Easy peezy lemon squeezy from
Perfect for a simple man raising a family
Easy to use and perfect for my family simple and easy
Date published: 2023-02-26
Rated 5 out of 5 by
Sare2023 from
Turbo Tax Good Time
Turbotax is the best tool around! I could not do it without them!! They make it easier, quicker, and more straightforward. I rely on turbo to do the job right the first time.
Date published: 2023-02-26
Rated 5 out of 5 by
PriscillaJ from
Turbo Tax has been great for us these past 3 years
Turbo Tax is easy to understand and file. We have been very happy so far.
Date published: 2023-02-26
Rated 5 out of 5 by
Tax wiz 51 from
2022 Tax prep
Quick and easy! Information screens were a big help. Good to know someone is on stand by at all times during preparation.
Date published: 2023-02-26
Rated 5 out of 5 by
Tinatheturtlefarmer from
Love TurboTax!
Learn more tools are very helpful and FREE filing is the best!
Date published: 2023-02-26
Rated 5 out of 5 by
JAVI 17 from
Turbo Tax makes it easy
I always worried about doing my own taxes, but this has been my third time with Turbo Tax and the experience is better every time.
Date published: 2023-02-26
Rated 4 out of 5 by
ajfurious from
easy to file
easy to upload docs and fill in information required to file
Date published: 2023-02-26
Rated 5 out of 5 by
Kay J from
Turbo Tax has always done well for me.
Live Assistance has always been able to answer questions and help me file correctly.
Date published: 2023-02-26
Rated 2 out of 5 by
Gretel2 from
Ok product, Terrible Support
I ran into a few problems, but by far the overarching issue is SUPPORT. I was unable to e-file, the SW just showed error message that said to update SW (which I did) and then to go online for support. At first, I could not find how to actually ask anything on the website so I called...and got into an endless loop in which the only recourse was to pay $29 to speaks to a rep (apparently it thinks I have a free version). After quite a bit of searching on the community site, I found out that others have encountered this problem (search should be better so as not to waste so much time before getting to this point). It turns out you can efile the federal separate from state, and that allowed me to at least get the federal filed successfully. For the state, a date was given in hich it would be available (2/24)- that date came and went and now a new date 3/3 is given. The deadline to file NY business is 3/15 so this is cutting it close- I suspect I will have to mail it in. My main concern is that you don't have a good way of letting us know what the issue resolution is! It took me hours... TT-you've got to do a better job!
All TurboTax® Offerings Reviews - Page 9279
Date published: 2023-02-26