TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281593 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from turbotax is the best! seriously the best customer service ever. You can call every other minute or stay on the line for an hour and any agent is happy to help and so kind.
Date published: 2021-03-02
Rated 5 out of 5 by from Love Turbotax I have used turbotax for as long as I can remember and have never had an issue. Always easy to follow and complete.
Date published: 2021-03-02
Rated 3 out of 5 by from International income improvement needed It would be nice if the previous year's 4852 forms were carried over in addition to the 1099R's that were composed from them. It would save some tedious rework. Also, this year for some reason none of the figures on the previous 1116 form were carried forward. Re-entering everything is of course an opportunity to make errors.
Date published: 2021-03-02
Rated 5 out of 5 by from I would walk 500 miles Turbo tax really walks you through all 500 steps of filing! Will continue to walk 500 more next year, just to be the man who walked 1000 steps to file every year.
Date published: 2021-03-02
Rated 4 out of 5 by from Easy to use Easy to use filed quickly. Will use again next year
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is the wy to go Easy to use and prompted along the way. Gives explanations as to why information is needed and what prompts the choices.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbox Tax is the best! Fast, affordable, and simple. I have been using Turbo for years, instead of getting a preparer Turbo walks me through everything.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy and convenient! I have used Turbo Tax for many years, It is super easy and more affordable than using an accounting firm.
Date published: 2021-03-02
Rated 5 out of 5 by from This is the way to go I was immediately frustrated by the 2020 1040 Form. I went through explicit instructions from several sites and they all had incorrect information. Use Turbo Tax It's the only way to go.
Date published: 2021-03-02
Rated 2 out of 5 by from charged too much for asking a online question Wish I would have known that your charged over $200 to ask an online question. No one I know and everyone that recommended you guys raved over how much cheaper it was, more than I've ever paid.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9219
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbotax is the best! seriously the best customer service ever. You can call every other minute or stay on the line for an hour and any agent is happy to help and so kind.
Date published: 2021-03-02
Rated 5 out of 5 by from Love Turbotax I have used turbotax for as long as I can remember and have never had an issue. Always easy to follow and complete.
Date published: 2021-03-02
Rated 3 out of 5 by from International income improvement needed It would be nice if the previous year's 4852 forms were carried over in addition to the 1099R's that were composed from them. It would save some tedious rework. Also, this year for some reason none of the figures on the previous 1116 form were carried forward. Re-entering everything is of course an opportunity to make errors.
Date published: 2021-03-02
Rated 5 out of 5 by from I would walk 500 miles Turbo tax really walks you through all 500 steps of filing! Will continue to walk 500 more next year, just to be the man who walked 1000 steps to file every year.
Date published: 2021-03-02
Rated 4 out of 5 by from Easy to use Easy to use filed quickly. Will use again next year
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is the wy to go Easy to use and prompted along the way. Gives explanations as to why information is needed and what prompts the choices.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbox Tax is the best! Fast, affordable, and simple. I have been using Turbo for years, instead of getting a preparer Turbo walks me through everything.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy and convenient! I have used Turbo Tax for many years, It is super easy and more affordable than using an accounting firm.
Date published: 2021-03-02
Rated 5 out of 5 by from This is the way to go I was immediately frustrated by the 2020 1040 Form. I went through explicit instructions from several sites and they all had incorrect information. Use Turbo Tax It's the only way to go.
Date published: 2021-03-02
Rated 2 out of 5 by from charged too much for asking a online question Wish I would have known that your charged over $200 to ask an online question. No one I know and everyone that recommended you guys raved over how much cheaper it was, more than I've ever paid.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9219