TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from I have every only used TurboTax! Great platform, with simple step by step questions for ocmplete state and federal taxes. Tax refunds are processed quickly. I've never had any complications, and I file my taxes myself.
Date published: 2023-02-26
Rated 5 out of 5 by from turbo tax was great Turbo Tax was fairly easy to follow. It was my first time using it and I will use it again.
Date published: 2023-02-26
Rated 4 out of 5 by from Getting Better with the Price Thank you for changing up and giving good discount this year. Especially since everyone is struggling. You can still cut it a little more though. I have been with Turbo for many years and glad I was able to stay because price was discounted,
Date published: 2023-02-26
Rated 5 out of 5 by from Awesome Very helpful and knowledgeable helpful all around Saved valuable time
Date published: 2023-02-26
Rated 3 out of 5 by from A few poorly explained areas plus constant upsell The portion about my wife having a high deductible health plan that did not go through all of 2022 was a problem. The help section eventually said to select No to the 2021 coverage statement, and all cleared up. I also did not get requested to fill out the form for our new electric vehicle, but I had to search and select that myself. I had to hand type in my W2 and other documents, but go through a back and forth to get the selection where I could do that. Finally, the upsell to a higher cost version must have occurred 5-6 times. That was very annoying.
Date published: 2023-02-26
Rated 5 out of 5 by from pretty Easy of course, all my paperwork wasn't on hand but I found everything they asked for and then it was just pushing buttons easy as can be.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo tax is awsome Turbo Tax is very convenient and easy to do. I have been using it for the past 4 years.
Date published: 2023-02-26
Rated 5 out of 5 by from Simple to use! Very straightforward!! I've used TT for years and it's been a smooth process majority of the time. They give you enough options to do it independently or have assistance from professionals. I'm very comfortable with it and intend to keep using it year after year.
Date published: 2023-02-26
Rated 4 out of 5 by from State of WI - Harder This Year I love TurboTax but this year I did not feel the goofy Wisconsin Form was explained well enough in regard to HSA.
Date published: 2023-02-26
Rated 3 out of 5 by from Not Great Definitely gave me a false refund amount, until I paid for the product. The error was found only after I filed and my that time it was too late to use another tax software. Very disappointing.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9219
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I have every only used TurboTax! Great platform, with simple step by step questions for ocmplete state and federal taxes. Tax refunds are processed quickly. I've never had any complications, and I file my taxes myself.
Date published: 2023-02-26
Rated 5 out of 5 by from turbo tax was great Turbo Tax was fairly easy to follow. It was my first time using it and I will use it again.
Date published: 2023-02-26
Rated 4 out of 5 by from Getting Better with the Price Thank you for changing up and giving good discount this year. Especially since everyone is struggling. You can still cut it a little more though. I have been with Turbo for many years and glad I was able to stay because price was discounted,
Date published: 2023-02-26
Rated 5 out of 5 by from Awesome Very helpful and knowledgeable helpful all around Saved valuable time
Date published: 2023-02-26
Rated 3 out of 5 by from A few poorly explained areas plus constant upsell The portion about my wife having a high deductible health plan that did not go through all of 2022 was a problem. The help section eventually said to select No to the 2021 coverage statement, and all cleared up. I also did not get requested to fill out the form for our new electric vehicle, but I had to search and select that myself. I had to hand type in my W2 and other documents, but go through a back and forth to get the selection where I could do that. Finally, the upsell to a higher cost version must have occurred 5-6 times. That was very annoying.
Date published: 2023-02-26
Rated 5 out of 5 by from pretty Easy of course, all my paperwork wasn't on hand but I found everything they asked for and then it was just pushing buttons easy as can be.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo tax is awsome Turbo Tax is very convenient and easy to do. I have been using it for the past 4 years.
Date published: 2023-02-26
Rated 5 out of 5 by from Simple to use! Very straightforward!! I've used TT for years and it's been a smooth process majority of the time. They give you enough options to do it independently or have assistance from professionals. I'm very comfortable with it and intend to keep using it year after year.
Date published: 2023-02-26
Rated 4 out of 5 by from State of WI - Harder This Year I love TurboTax but this year I did not feel the goofy Wisconsin Form was explained well enough in regard to HSA.
Date published: 2023-02-26
Rated 3 out of 5 by from Not Great Definitely gave me a false refund amount, until I paid for the product. The error was found only after I filed and my that time it was too late to use another tax software. Very disappointing.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9219