TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Renee111 from
Great experience
Was very easy, will be choosing this again next year
Date published: 2022-03-28
Rated 5 out of 5 by
Jim S982 from
Great first experience with full service!
I have used Turbotax for well over 20 years but have always done it myself. This past year we had some complicated tax situations and I just wanted some expert help. It was done quickly and all of my questions were answered. Very satisfied!
Date published: 2022-03-28
Rated 5 out of 5 by
Gesh18 from
Love it! Quick and easy to use!
Great app. Love the ability to import data. Saves SOOOOO MUCH TIME!
Date published: 2022-03-28
Rated 4 out of 5 by
Thebap from
Turbotax was good
Turbotax software was good, straightforward, but I feel it is too expensive.
Date published: 2022-03-28
Rated 5 out of 5 by
MattJack97 from
Turbo Tax is fantastic!
With completed tax filing, Turbo Tax makes it easy!
Date published: 2022-03-28
Rated 3 out of 5 by
AJT12 from
Average
The past two years I have owed on taxes when I'm pretty positive I shouldn't have. I wish there was a way Turbotax could investigate why it appears you have to owe instead of just offering the math.
Date published: 2022-03-28
Rated 5 out of 5 by
SSKee from
Super simple and easy
Great experience ! Thank you to all the experts, especially Wayne who helped me through my taxes this year.
Date published: 2022-03-28
Rated 3 out of 5 by
Waiting for refund 22 from
Below what I expected
Most of the tax experts didn't seem to know what they were talking about and struggle to answers questions. In one instance I was asked to wait to talk to a CPA but the tax expert indicated he needed approval to do it and while waiting for the approval the call dropped. This type of situations didn't happened before and i wad\s always able to reach a CPA in a timely manner. They should better trained tax experts and make it easier to reach a CPA
Date published: 2022-03-28
Rated 3 out of 5 by
Ro52 from
Turbo Tax is a lot of work.
The reviewer I worked with was good but for almost $400 in price to complete a single tax return, I had to make all of the decisions and use my "best guess" for what is correct.
Date published: 2022-03-28
Rated 5 out of 5 by
llv1984 from
turbo tax love it
had some trouble. ask for help and sure did help thanks
All TurboTax® Offerings Reviews - Page 9150
Date published: 2022-03-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Renee111 from
Great experience
Was very easy, will be choosing this again next year
Date published: 2022-03-28
Rated 5 out of 5 by
Jim S982 from
Great first experience with full service!
I have used Turbotax for well over 20 years but have always done it myself. This past year we had some complicated tax situations and I just wanted some expert help. It was done quickly and all of my questions were answered. Very satisfied!
Date published: 2022-03-28
Rated 5 out of 5 by
Gesh18 from
Love it! Quick and easy to use!
Great app. Love the ability to import data. Saves SOOOOO MUCH TIME!
Date published: 2022-03-28
Rated 4 out of 5 by
Thebap from
Turbotax was good
Turbotax software was good, straightforward, but I feel it is too expensive.
Date published: 2022-03-28
Rated 5 out of 5 by
MattJack97 from
Turbo Tax is fantastic!
With completed tax filing, Turbo Tax makes it easy!
Date published: 2022-03-28
Rated 3 out of 5 by
AJT12 from
Average
The past two years I have owed on taxes when I'm pretty positive I shouldn't have. I wish there was a way Turbotax could investigate why it appears you have to owe instead of just offering the math.
Date published: 2022-03-28
Rated 5 out of 5 by
SSKee from
Super simple and easy
Great experience ! Thank you to all the experts, especially Wayne who helped me through my taxes this year.
Date published: 2022-03-28
Rated 3 out of 5 by
Waiting for refund 22 from
Below what I expected
Most of the tax experts didn't seem to know what they were talking about and struggle to answers questions. In one instance I was asked to wait to talk to a CPA but the tax expert indicated he needed approval to do it and while waiting for the approval the call dropped. This type of situations didn't happened before and i wad\s always able to reach a CPA in a timely manner. They should better trained tax experts and make it easier to reach a CPA
Date published: 2022-03-28
Rated 3 out of 5 by
Ro52 from
Turbo Tax is a lot of work.
The reviewer I worked with was good but for almost $400 in price to complete a single tax return, I had to make all of the decisions and use my "best guess" for what is correct.
Date published: 2022-03-28
Rated 5 out of 5 by
llv1984 from
turbo tax love it
had some trouble. ask for help and sure did help thanks
All TurboTax® Offerings Reviews - Page 9150
Date published: 2022-03-28