TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great experience Was very easy, will be choosing this again next year
Date published: 2022-03-28
Rated 5 out of 5 by from Great first experience with full service! I have used Turbotax for well over 20 years but have always done it myself. This past year we had some complicated tax situations and I just wanted some expert help. It was done quickly and all of my questions were answered. Very satisfied!
Date published: 2022-03-28
Rated 5 out of 5 by from Love it! Quick and easy to use! Great app. Love the ability to import data. Saves SOOOOO MUCH TIME!
Date published: 2022-03-28
Rated 4 out of 5 by from Turbotax was good Turbotax software was good, straightforward, but I feel it is too expensive.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax is fantastic! With completed tax filing, Turbo Tax makes it easy!
Date published: 2022-03-28
Rated 3 out of 5 by from Average The past two years I have owed on taxes when I'm pretty positive I shouldn't have. I wish there was a way Turbotax could investigate why it appears you have to owe instead of just offering the math.
Date published: 2022-03-28
Rated 5 out of 5 by from Super simple and easy Great experience ! Thank you to all the experts, especially Wayne who helped me through my taxes this year.
Date published: 2022-03-28
Rated 3 out of 5 by from Below what I expected Most of the tax experts didn't seem to know what they were talking about and struggle to answers questions. In one instance I was asked to wait to talk to a CPA but the tax expert indicated he needed approval to do it and while waiting for the approval the call dropped. This type of situations didn't happened before and i wad\s always able to reach a CPA in a timely manner. They should better trained tax experts and make it easier to reach a CPA
Date published: 2022-03-28
Rated 3 out of 5 by from Turbo Tax is a lot of work. The reviewer I worked with was good but for almost $400 in price to complete a single tax return, I had to make all of the decisions and use my "best guess" for what is correct.
Date published: 2022-03-28
Rated 5 out of 5 by from turbo tax love it had some trouble. ask for help and sure did help thanks
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 9150
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great experience Was very easy, will be choosing this again next year
Date published: 2022-03-28
Rated 5 out of 5 by from Great first experience with full service! I have used Turbotax for well over 20 years but have always done it myself. This past year we had some complicated tax situations and I just wanted some expert help. It was done quickly and all of my questions were answered. Very satisfied!
Date published: 2022-03-28
Rated 5 out of 5 by from Love it! Quick and easy to use! Great app. Love the ability to import data. Saves SOOOOO MUCH TIME!
Date published: 2022-03-28
Rated 4 out of 5 by from Turbotax was good Turbotax software was good, straightforward, but I feel it is too expensive.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax is fantastic! With completed tax filing, Turbo Tax makes it easy!
Date published: 2022-03-28
Rated 3 out of 5 by from Average The past two years I have owed on taxes when I'm pretty positive I shouldn't have. I wish there was a way Turbotax could investigate why it appears you have to owe instead of just offering the math.
Date published: 2022-03-28
Rated 5 out of 5 by from Super simple and easy Great experience ! Thank you to all the experts, especially Wayne who helped me through my taxes this year.
Date published: 2022-03-28
Rated 3 out of 5 by from Below what I expected Most of the tax experts didn't seem to know what they were talking about and struggle to answers questions. In one instance I was asked to wait to talk to a CPA but the tax expert indicated he needed approval to do it and while waiting for the approval the call dropped. This type of situations didn't happened before and i wad\s always able to reach a CPA in a timely manner. They should better trained tax experts and make it easier to reach a CPA
Date published: 2022-03-28
Rated 3 out of 5 by from Turbo Tax is a lot of work. The reviewer I worked with was good but for almost $400 in price to complete a single tax return, I had to make all of the decisions and use my "best guess" for what is correct.
Date published: 2022-03-28
Rated 5 out of 5 by from turbo tax love it had some trouble. ask for help and sure did help thanks
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 9150