TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax Makes things simplified! I did not need to use the live customer service. Things were simple enough all i needed was to look at a few of the explanations and I got it. It was a comfort knowing they were there incase I needed them though. Thank you for making it easy and I loved the wording, it was encouraging making it less stressful.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is Wonderful! This was so fast and easy even with my business income. I was able to link my quickbooks to the taxes. Made things so easy.
Date published: 2023-02-27
Rated 2 out of 5 by from Conveniency is key TurboTax is convenient and has some good FAQ blurbs around boxes while you're filing your return. Otherwise, the entire time you file, they are pumping their 'services' to buy up their filing options and giving misleading info as to what you're paying to file. I was able to file for free through Credit Karma until these money-hungry spammers bought that service too. Next year I'll just be paying someone the same (or less) to have them file it for me, instead of doing it myself for $80.
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax was quick and easy! My husband and I have used TurboTax for 8 years now. It is quick and easy to navigate. We love how it pulls in our previous information and speeds up something we do not like spending our free time doing.
Date published: 2023-02-27
Rated 3 out of 5 by from More complicated than in the past I think it could be simplified. I appreciate the 0 price for me, but if it gets more complicated in the future, I will do it myself without the computer. Too many requests to add extras I don't want or need. I give the service 3 out of 5.
Date published: 2023-02-27
Rated 3 out of 5 by from easy to use it was great until i was charged $39 more than what i signed up for.
Date published: 2023-02-27
Rated 4 out of 5 by from Turbo tax first time Pretty good, easy to use. Took me longer then average
Date published: 2023-02-27
Rated 5 out of 5 by from Much Better This year's Turbo Tax filing format is much easier to use and has improved it's 'user friendly' status greatly!
Date published: 2023-02-27
Rated 4 out of 5 by from Turbo Tax has been my go to for many years. It would be helpful to have a dictionary of sorts to cover some of the terminology that may be different from the norm.
Date published: 2023-02-27
Rated 1 out of 5 by from never again I paid a premium for TurboTax Live this year, and the service was terrible - it always took forever to get useful help on the phone. I will absolutely never use Turbotax again.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9128
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Makes things simplified! I did not need to use the live customer service. Things were simple enough all i needed was to look at a few of the explanations and I got it. It was a comfort knowing they were there incase I needed them though. Thank you for making it easy and I loved the wording, it was encouraging making it less stressful.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is Wonderful! This was so fast and easy even with my business income. I was able to link my quickbooks to the taxes. Made things so easy.
Date published: 2023-02-27
Rated 2 out of 5 by from Conveniency is key TurboTax is convenient and has some good FAQ blurbs around boxes while you're filing your return. Otherwise, the entire time you file, they are pumping their 'services' to buy up their filing options and giving misleading info as to what you're paying to file. I was able to file for free through Credit Karma until these money-hungry spammers bought that service too. Next year I'll just be paying someone the same (or less) to have them file it for me, instead of doing it myself for $80.
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax was quick and easy! My husband and I have used TurboTax for 8 years now. It is quick and easy to navigate. We love how it pulls in our previous information and speeds up something we do not like spending our free time doing.
Date published: 2023-02-27
Rated 3 out of 5 by from More complicated than in the past I think it could be simplified. I appreciate the 0 price for me, but if it gets more complicated in the future, I will do it myself without the computer. Too many requests to add extras I don't want or need. I give the service 3 out of 5.
Date published: 2023-02-27
Rated 3 out of 5 by from easy to use it was great until i was charged $39 more than what i signed up for.
Date published: 2023-02-27
Rated 4 out of 5 by from Turbo tax first time Pretty good, easy to use. Took me longer then average
Date published: 2023-02-27
Rated 5 out of 5 by from Much Better This year's Turbo Tax filing format is much easier to use and has improved it's 'user friendly' status greatly!
Date published: 2023-02-27
Rated 4 out of 5 by from Turbo Tax has been my go to for many years. It would be helpful to have a dictionary of sorts to cover some of the terminology that may be different from the norm.
Date published: 2023-02-27
Rated 1 out of 5 by from never again I paid a premium for TurboTax Live this year, and the service was terrible - it always took forever to get useful help on the phone. I will absolutely never use Turbotax again.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9128