TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
mystry01 from
Turbo Tax Makes things simplified!
I did not need to use the live customer service. Things were simple enough all i needed was to look at a few of the explanations and I got it. It was a comfort knowing they were there incase I needed them though. Thank you for making it easy and I loved the wording, it was encouraging making it less stressful.
Date published: 2023-02-27
Rated 5 out of 5 by
Renita01 from
Turbo Tax is Wonderful!
This was so fast and easy even with my business income. I was able to link my quickbooks to the taxes. Made things so easy.
Date published: 2023-02-27
Rated 2 out of 5 by
ePlik from
Conveniency is key
TurboTax is convenient and has some good FAQ blurbs around boxes while you're filing your return. Otherwise, the entire time you file, they are pumping their 'services' to buy up their filing options and giving misleading info as to what you're paying to file. I was able to file for free through Credit Karma until these money-hungry spammers bought that service too. Next year I'll just be paying someone the same (or less) to have them file it for me, instead of doing it myself for $80.
Date published: 2023-02-27
Rated 5 out of 5 by
KBSB from
TurboTax was quick and easy!
My husband and I have used TurboTax for 8 years now. It is quick and easy to navigate. We love how it pulls in our previous information and speeds up something we do not like spending our free time doing.
Date published: 2023-02-27
Rated 3 out of 5 by
JimRRR from
More complicated than in the past
I think it could be simplified. I appreciate the 0 price for me, but if it gets more complicated in the future, I will do it myself without the computer. Too many requests to add extras I don't want or need. I give the service 3 out of 5.
Date published: 2023-02-27
Rated 3 out of 5 by
2587llkkjyy from
easy to use
it was great until i was charged $39 more than what i signed up for.
Date published: 2023-02-27
Rated 4 out of 5 by
Stew12345 from
Turbo tax first time
Pretty good, easy to use. Took me longer then average
Date published: 2023-02-27
Rated 5 out of 5 by
anonymoosed from
Much Better
This year's Turbo Tax filing format is much easier to use and has improved it's 'user friendly' status greatly!
Date published: 2023-02-27
Rated 4 out of 5 by
Odyssey2023 from
Turbo Tax has been my go to for many years.
It would be helpful to have a dictionary of sorts to cover some of the terminology that may be different from the norm.
Date published: 2023-02-27
Rated 1 out of 5 by
lulutaxes2023 from
never again
I paid a premium for TurboTax Live this year, and the service was terrible - it always took forever to get useful help on the phone. I will absolutely never use Turbotax again.
All TurboTax® Offerings Reviews - Page 9128
Date published: 2023-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
mystry01 from
Turbo Tax Makes things simplified!
I did not need to use the live customer service. Things were simple enough all i needed was to look at a few of the explanations and I got it. It was a comfort knowing they were there incase I needed them though. Thank you for making it easy and I loved the wording, it was encouraging making it less stressful.
Date published: 2023-02-27
Rated 5 out of 5 by
Renita01 from
Turbo Tax is Wonderful!
This was so fast and easy even with my business income. I was able to link my quickbooks to the taxes. Made things so easy.
Date published: 2023-02-27
Rated 2 out of 5 by
ePlik from
Conveniency is key
TurboTax is convenient and has some good FAQ blurbs around boxes while you're filing your return. Otherwise, the entire time you file, they are pumping their 'services' to buy up their filing options and giving misleading info as to what you're paying to file. I was able to file for free through Credit Karma until these money-hungry spammers bought that service too. Next year I'll just be paying someone the same (or less) to have them file it for me, instead of doing it myself for $80.
Date published: 2023-02-27
Rated 5 out of 5 by
KBSB from
TurboTax was quick and easy!
My husband and I have used TurboTax for 8 years now. It is quick and easy to navigate. We love how it pulls in our previous information and speeds up something we do not like spending our free time doing.
Date published: 2023-02-27
Rated 3 out of 5 by
JimRRR from
More complicated than in the past
I think it could be simplified. I appreciate the 0 price for me, but if it gets more complicated in the future, I will do it myself without the computer. Too many requests to add extras I don't want or need. I give the service 3 out of 5.
Date published: 2023-02-27
Rated 3 out of 5 by
2587llkkjyy from
easy to use
it was great until i was charged $39 more than what i signed up for.
Date published: 2023-02-27
Rated 4 out of 5 by
Stew12345 from
Turbo tax first time
Pretty good, easy to use. Took me longer then average
Date published: 2023-02-27
Rated 5 out of 5 by
anonymoosed from
Much Better
This year's Turbo Tax filing format is much easier to use and has improved it's 'user friendly' status greatly!
Date published: 2023-02-27
Rated 4 out of 5 by
Odyssey2023 from
Turbo Tax has been my go to for many years.
It would be helpful to have a dictionary of sorts to cover some of the terminology that may be different from the norm.
Date published: 2023-02-27
Rated 1 out of 5 by
lulutaxes2023 from
never again
I paid a premium for TurboTax Live this year, and the service was terrible - it always took forever to get useful help on the phone. I will absolutely never use Turbotax again.
All TurboTax® Offerings Reviews - Page 9128
Date published: 2023-02-27