TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is great. TurboTax helped my file my tax return with ease. Answered every question I asked and was helpful.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo tax is awesome! Very helpful for me!! Thank you so much for your help!!
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Brillant Turbo Tax is a fantastic tool for people to take charge of their finances with confidence. The "guide me tools" make it incredibly easy to file your own taxes.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is the Best! I have been using TurboTax for 24 years straight without a skip in years. I wouldn't dream of using another tax software since TurboTax meets my needs.
Date published: 2022-04-15
Rated 5 out of 5 by from Overall, the best way to file taxes! What I find most useful is the option to have TurboTax walk me through each section so I don't miss anything. I also appreciate the many explanations that I easily can access as I complete my taxes. I did have two issues that I was able to resolve with work-arounds. First, the software somehow added a tax withholding amount in a form with a non-taxable distribution. I finally had to completely delete that form and re import it to fix the problem. Second, the step-by-step entries for medial deductions froze in several places, so I had to go to the actual form to enter those data. At least I had the form option to use, for which I'm grateful, but it took me some time to discover that using the form (right clicking in the form also allowed me to add supporting details) was the only way to resolve the problem.
Date published: 2022-04-15
Rated 2 out of 5 by from Not worth the money I could have paid the same amount online and gotten the same results. I everytime I went back to review the return or to make changes. They systems added more that I owed. Even when I made not changes.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy Turbo tax is easy and to the point I think I’ll do it again next year
Date published: 2022-04-15
Rated 3 out of 5 by from Think I got jacked I previously drove for Uber/Lyft/DoorDash. I haven't done so for two years, but I believe TurboTax was trying to include related self-employed forms this year 2021, but I could not delete them. Also had to pay a lot for supposed free filing. I also must pay to federal for the first time in my life. Quite unhappy, though not entirely TurboTax's fault.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy! Easy! Easy! Turbotax is the only way I will ever do my taxes. We switched from a high cost CPA a few years ago and I will never go back. Our tax return has many forms and Turbotax helped us with all of it. Guaranteed! So Easy! I recommend keeping a tax file to put forms, receipts, and documents in throughout the year you might need to do your taxes and you will be all set at tax time. Then, just answer the question and follow the easy instructions. Turbotax guides you all the way. It is so easy! Patricia, our tax expert had 30 years of experience, was very patient and knowledgeable. I highly recommend Turbotax.
Date published: 2022-04-15
Rated 2 out of 5 by from Turbo Tax Deluxe Turbo tax deluxe? not so Deluxe. Disappointed in Turbo tax. It did not bring in my information from the previous years. Then I had to pay extra to efile the state return. Very disappointed.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 9093
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great. TurboTax helped my file my tax return with ease. Answered every question I asked and was helpful.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo tax is awesome! Very helpful for me!! Thank you so much for your help!!
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Brillant Turbo Tax is a fantastic tool for people to take charge of their finances with confidence. The "guide me tools" make it incredibly easy to file your own taxes.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is the Best! I have been using TurboTax for 24 years straight without a skip in years. I wouldn't dream of using another tax software since TurboTax meets my needs.
Date published: 2022-04-15
Rated 5 out of 5 by from Overall, the best way to file taxes! What I find most useful is the option to have TurboTax walk me through each section so I don't miss anything. I also appreciate the many explanations that I easily can access as I complete my taxes. I did have two issues that I was able to resolve with work-arounds. First, the software somehow added a tax withholding amount in a form with a non-taxable distribution. I finally had to completely delete that form and re import it to fix the problem. Second, the step-by-step entries for medial deductions froze in several places, so I had to go to the actual form to enter those data. At least I had the form option to use, for which I'm grateful, but it took me some time to discover that using the form (right clicking in the form also allowed me to add supporting details) was the only way to resolve the problem.
Date published: 2022-04-15
Rated 2 out of 5 by from Not worth the money I could have paid the same amount online and gotten the same results. I everytime I went back to review the return or to make changes. They systems added more that I owed. Even when I made not changes.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy Turbo tax is easy and to the point I think I’ll do it again next year
Date published: 2022-04-15
Rated 3 out of 5 by from Think I got jacked I previously drove for Uber/Lyft/DoorDash. I haven't done so for two years, but I believe TurboTax was trying to include related self-employed forms this year 2021, but I could not delete them. Also had to pay a lot for supposed free filing. I also must pay to federal for the first time in my life. Quite unhappy, though not entirely TurboTax's fault.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy! Easy! Easy! Turbotax is the only way I will ever do my taxes. We switched from a high cost CPA a few years ago and I will never go back. Our tax return has many forms and Turbotax helped us with all of it. Guaranteed! So Easy! I recommend keeping a tax file to put forms, receipts, and documents in throughout the year you might need to do your taxes and you will be all set at tax time. Then, just answer the question and follow the easy instructions. Turbotax guides you all the way. It is so easy! Patricia, our tax expert had 30 years of experience, was very patient and knowledgeable. I highly recommend Turbotax.
Date published: 2022-04-15
Rated 2 out of 5 by from Turbo Tax Deluxe Turbo tax deluxe? not so Deluxe. Disappointed in Turbo tax. It did not bring in my information from the previous years. Then I had to pay extra to efile the state return. Very disappointed.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 9093