TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from extremely satisfied I am thankful for the tutorial and year-round tax updates to assist with tax preparation. I appreciate access to all of my previous filings and the option to reach live help at any time. I also appreciate the hint questions to assist during tax preparation.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax - Fast and Easy Return Turbo Tax makes doing taxes quick and easy. I love how interactive the software is and how it always prompts me to double-check items. I'm a repeat customer and will continue to use Turbo Tax in the future.
Date published: 2023-02-27
Rated 5 out of 5 by from Fast & Thorough Easiest platform and user friendly. Thank you for making it easier every year.
Date published: 2023-02-27
Rated 2 out of 5 by from Automatic data capture and personalization failure You're required to attempt automated imports from financial institutions before the software allows you to manually input data, which is frustrating. Stock sale/dividend and bank interest forms including multiple accounts generally aren't imported correctly, so I need to enter everything in manually anyway, after going through the failed import. Other fields like multi-line addresses for apartments often require tweaking before the final submission. Actual things I need to enter, like hobby income and RSU divestiture, which have recurred from year to year, are often buried amongst the other questions that are never relevant to me. The software should pick up on these things from previous years. I feel like I'm always wasting time digging for the location to input the data I need, instead of being able to efficiently input the information.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is the Way To Go This is man 8th year using Turbo Tax. I love it. It's quick, efficient and easy to follow.
Date published: 2023-02-27
Rated 5 out of 5 by from 2022 tax return! Marcellus did such an amazing job being patient with all my tricky situations on my tax form that usually give me so much anxiety. He went through all the details took care of everything for me. Very thankful and highly reccomend!
Date published: 2023-02-27
Rated 5 out of 5 by from great it was fast such a great place to come get your taxes done
Date published: 2023-02-27
Rated 1 out of 5 by from Should be Cheaper 2021 was my first year using it because I was offered "free." Once I started going through inputting my information, I ended up having to pay at the end. This year, my taxes were almost $200 if I had the fee pulled out of my tax return. I feel these online tax websites are coming at the same prices as the in-person tax individuals, making everyone go to individuals outside of turbo tax to complete their taxes. Individuals like me use online websites to file taxes for convenience and affordable fees. Online tax websites are not cheap anymore and more people will stop using TurboTax.
Date published: 2023-02-27
Rated 3 out of 5 by from Turbo Tax Too Expensive I have used Turbo Tax for several years, especially when itemizing. I no longer itemize, this will probably be the last year I use them, crazy expensive.
Date published: 2023-02-27
Rated 5 out of 5 by from GREAT EXPERIENCE I Feel happy to have tried Turbo Tax to prepare my taxes. Live help was great. The Support and Tax Experts were good and helpful
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9090
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from extremely satisfied I am thankful for the tutorial and year-round tax updates to assist with tax preparation. I appreciate access to all of my previous filings and the option to reach live help at any time. I also appreciate the hint questions to assist during tax preparation.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax - Fast and Easy Return Turbo Tax makes doing taxes quick and easy. I love how interactive the software is and how it always prompts me to double-check items. I'm a repeat customer and will continue to use Turbo Tax in the future.
Date published: 2023-02-27
Rated 5 out of 5 by from Fast & Thorough Easiest platform and user friendly. Thank you for making it easier every year.
Date published: 2023-02-27
Rated 2 out of 5 by from Automatic data capture and personalization failure You're required to attempt automated imports from financial institutions before the software allows you to manually input data, which is frustrating. Stock sale/dividend and bank interest forms including multiple accounts generally aren't imported correctly, so I need to enter everything in manually anyway, after going through the failed import. Other fields like multi-line addresses for apartments often require tweaking before the final submission. Actual things I need to enter, like hobby income and RSU divestiture, which have recurred from year to year, are often buried amongst the other questions that are never relevant to me. The software should pick up on these things from previous years. I feel like I'm always wasting time digging for the location to input the data I need, instead of being able to efficiently input the information.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is the Way To Go This is man 8th year using Turbo Tax. I love it. It's quick, efficient and easy to follow.
Date published: 2023-02-27
Rated 5 out of 5 by from 2022 tax return! Marcellus did such an amazing job being patient with all my tricky situations on my tax form that usually give me so much anxiety. He went through all the details took care of everything for me. Very thankful and highly reccomend!
Date published: 2023-02-27
Rated 5 out of 5 by from great it was fast such a great place to come get your taxes done
Date published: 2023-02-27
Rated 1 out of 5 by from Should be Cheaper 2021 was my first year using it because I was offered "free." Once I started going through inputting my information, I ended up having to pay at the end. This year, my taxes were almost $200 if I had the fee pulled out of my tax return. I feel these online tax websites are coming at the same prices as the in-person tax individuals, making everyone go to individuals outside of turbo tax to complete their taxes. Individuals like me use online websites to file taxes for convenience and affordable fees. Online tax websites are not cheap anymore and more people will stop using TurboTax.
Date published: 2023-02-27
Rated 3 out of 5 by from Turbo Tax Too Expensive I have used Turbo Tax for several years, especially when itemizing. I no longer itemize, this will probably be the last year I use them, crazy expensive.
Date published: 2023-02-27
Rated 5 out of 5 by from GREAT EXPERIENCE I Feel happy to have tried Turbo Tax to prepare my taxes. Live help was great. The Support and Tax Experts were good and helpful
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9090