TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from The TurboTax professionals are great! I was able to talk with three separate tax professionals and all three of them were very professional and helpful.
Date published: 2022-04-18
Rated 5 out of 5 by from Turob tax is easy to use! Turbo tax was easy and had prompts to help each step of the way
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome tax filing Very quick and easy to use. No hassle!!! Would recommend to anyone!!
Date published: 2022-04-18
Rated 5 out of 5 by from turbotax was great Everything was easy and the help was knowledgeable
Date published: 2022-04-18
Rated 4 out of 5 by from Used it for years It's simple to import all your information from the following year,saving a lot of time.
Date published: 2022-04-18
Rated 5 out of 5 by from Long user Used TT for more than 15 years. It has become super intelligent over the years. Now it takes so little time. I am able to load most things electronically, and the few things are easy to enter.
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax still good, but help needs help The experience using TuurboTax and the "Guide Me" is great as evr, but the help is no longer very helpful. You can either get directed to an IRS publication or bulletin to look for help, or you get the "peer help" which seems like the blind leading the blind. Doesn't take you to the on-line support anymore. The accuracy check works, but only because it runs multiple times. Fortunately the last check is when you e-file. It caught a missing entry in the state 1040 that the previous checks missed.
Date published: 2022-04-18
Rated 4 out of 5 by from Room for improvement Everything is pretty cut and paste but it could have room for improvement such as always prompting you to upgrade to a better package. By the end of it the least I paid was I believe $115+ to get my taxes filed.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is very helpful Had a very good experience with TurboTax expert. He was very patient and helpful.
Date published: 2022-04-18
Rated 3 out of 5 by from Not great experience Very slow, also wasn't prompted to upload W2s which would have saved more time. Search functionality was not working either.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 9002
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The TurboTax professionals are great! I was able to talk with three separate tax professionals and all three of them were very professional and helpful.
Date published: 2022-04-18
Rated 5 out of 5 by from Turob tax is easy to use! Turbo tax was easy and had prompts to help each step of the way
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome tax filing Very quick and easy to use. No hassle!!! Would recommend to anyone!!
Date published: 2022-04-18
Rated 5 out of 5 by from turbotax was great Everything was easy and the help was knowledgeable
Date published: 2022-04-18
Rated 4 out of 5 by from Used it for years It's simple to import all your information from the following year,saving a lot of time.
Date published: 2022-04-18
Rated 5 out of 5 by from Long user Used TT for more than 15 years. It has become super intelligent over the years. Now it takes so little time. I am able to load most things electronically, and the few things are easy to enter.
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax still good, but help needs help The experience using TuurboTax and the "Guide Me" is great as evr, but the help is no longer very helpful. You can either get directed to an IRS publication or bulletin to look for help, or you get the "peer help" which seems like the blind leading the blind. Doesn't take you to the on-line support anymore. The accuracy check works, but only because it runs multiple times. Fortunately the last check is when you e-file. It caught a missing entry in the state 1040 that the previous checks missed.
Date published: 2022-04-18
Rated 4 out of 5 by from Room for improvement Everything is pretty cut and paste but it could have room for improvement such as always prompting you to upgrade to a better package. By the end of it the least I paid was I believe $115+ to get my taxes filed.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is very helpful Had a very good experience with TurboTax expert. He was very patient and helpful.
Date published: 2022-04-18
Rated 3 out of 5 by from Not great experience Very slow, also wasn't prompted to upload W2s which would have saved more time. Search functionality was not working either.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 9002