TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from THANKS; EASY TO USE east to use and helpful. thanks! Seems accurate and straight forward
Date published: 2021-03-02
Rated 4 out of 5 by from Error on First Submission Wasted one (1) hour on chat with no resolution. Erroneous "Inherited" info given to FED IRS as it was not ticked. Generic solution, review and refile. Waiting for Higher level communications.
Date published: 2021-03-02
Rated 4 out of 5 by from Fantastic way to do your taxes Been using this tax prep service for a few years now because I feel it is the BEST. Never had any problems with the IRS, or getting my returns. Especially like doing them at my convenience, and at home.
Date published: 2021-03-02
Rated 5 out of 5 by from Great help Quickly notified me when there was a problem. Helped me to easily fix it.
Date published: 2021-03-02
Rated 5 out of 5 by from your customer service Got help from your customer service rep in FL office (ASHLEY) she was excellent, very profession and most of all very nice. She would make a great manager. If not already one.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is easy to use to get my taxes done quickly.
Date published: 2021-03-02
Rated 3 out of 5 by from more difficult to use than last year more difficult to use than last year help info not as useful
Date published: 2021-03-02
Rated 5 out of 5 by from Quick and easy Great price and easy, no need to leave home to file!
Date published: 2021-03-02
Rated 5 out of 5 by from Confusing made simple This year I had some tax changes from brokerage accounts and 401ks. Turbotax automatically uploaded these documents and made it easy to understand.
Date published: 2021-03-02
Rated 3 out of 5 by from easy to use but the price could be cheaper very easy to use and understand. I didn't need to talk to a expert but its nice to have that option
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9002
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from THANKS; EASY TO USE east to use and helpful. thanks! Seems accurate and straight forward
Date published: 2021-03-02
Rated 4 out of 5 by from Error on First Submission Wasted one (1) hour on chat with no resolution. Erroneous "Inherited" info given to FED IRS as it was not ticked. Generic solution, review and refile. Waiting for Higher level communications.
Date published: 2021-03-02
Rated 4 out of 5 by from Fantastic way to do your taxes Been using this tax prep service for a few years now because I feel it is the BEST. Never had any problems with the IRS, or getting my returns. Especially like doing them at my convenience, and at home.
Date published: 2021-03-02
Rated 5 out of 5 by from Great help Quickly notified me when there was a problem. Helped me to easily fix it.
Date published: 2021-03-02
Rated 5 out of 5 by from your customer service Got help from your customer service rep in FL office (ASHLEY) she was excellent, very profession and most of all very nice. She would make a great manager. If not already one.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is easy to use to get my taxes done quickly.
Date published: 2021-03-02
Rated 3 out of 5 by from more difficult to use than last year more difficult to use than last year help info not as useful
Date published: 2021-03-02
Rated 5 out of 5 by from Quick and easy Great price and easy, no need to leave home to file!
Date published: 2021-03-02
Rated 5 out of 5 by from Confusing made simple This year I had some tax changes from brokerage accounts and 401ks. Turbotax automatically uploaded these documents and made it easy to understand.
Date published: 2021-03-02
Rated 3 out of 5 by from easy to use but the price could be cheaper very easy to use and understand. I didn't need to talk to a expert but its nice to have that option
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9002