TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Masaka from
The TurboTax professionals are great!
I was able to talk with three separate tax professionals and all three of them were very professional and helpful.
Date published: 2022-04-18
Rated 5 out of 5 by
Jamroc66 from
Turob tax is easy to use!
Turbo tax was easy and had prompts to help each step of the way
Date published: 2022-04-18
Rated 5 out of 5 by
DebsterDebsLee from
Awesome tax filing
Very quick and easy to use. No hassle!!! Would recommend to anyone!!
Date published: 2022-04-18
Rated 5 out of 5 by
JTG123456789 from
turbotax was great
Everything was easy and the help was knowledgeable
Date published: 2022-04-18
Rated 4 out of 5 by
bsudiane from
Used it for years
It's simple to import all your information from the following year,saving a lot of time.
Date published: 2022-04-18
Rated 5 out of 5 by
ag220203 from
Long user
Used TT for more than 15 years. It has become super intelligent over the years. Now it takes so little time. I am able to load most things electronically, and the few things are easy to enter.
Date published: 2022-04-18
Rated 4 out of 5 by
BamaHeel from
TurboTax still good, but help needs help
The experience using TuurboTax and the "Guide Me" is great as evr, but the help is no longer very helpful. You can either get directed to an IRS publication or bulletin to look for help, or you get the "peer help" which seems like the blind leading the blind. Doesn't take you to the on-line support anymore. The accuracy check works, but only because it runs multiple times. Fortunately the last check is when you e-file. It caught a missing entry in the state 1040 that the previous checks missed.
Date published: 2022-04-18
Rated 4 out of 5 by
Joker Jarhead from
Room for improvement
Everything is pretty cut and paste but it could have room for improvement such as always prompting you to upgrade to a better package. By the end of it the least I paid was I believe $115+ to get my taxes filed.
Date published: 2022-04-18
Rated 5 out of 5 by
Chris141 from
Turbo Tax is very helpful
Had a very good experience with TurboTax expert. He was very patient and helpful.
Date published: 2022-04-18
Rated 3 out of 5 by
AMBR2021 from
Not great experience
Very slow, also wasn't prompted to upload W2s which would have saved more time. Search functionality was not working either.
All TurboTax® Offerings Reviews - Page 9002
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Masaka from
The TurboTax professionals are great!
I was able to talk with three separate tax professionals and all three of them were very professional and helpful.
Date published: 2022-04-18
Rated 5 out of 5 by
Jamroc66 from
Turob tax is easy to use!
Turbo tax was easy and had prompts to help each step of the way
Date published: 2022-04-18
Rated 5 out of 5 by
DebsterDebsLee from
Awesome tax filing
Very quick and easy to use. No hassle!!! Would recommend to anyone!!
Date published: 2022-04-18
Rated 5 out of 5 by
JTG123456789 from
turbotax was great
Everything was easy and the help was knowledgeable
Date published: 2022-04-18
Rated 4 out of 5 by
bsudiane from
Used it for years
It's simple to import all your information from the following year,saving a lot of time.
Date published: 2022-04-18
Rated 5 out of 5 by
ag220203 from
Long user
Used TT for more than 15 years. It has become super intelligent over the years. Now it takes so little time. I am able to load most things electronically, and the few things are easy to enter.
Date published: 2022-04-18
Rated 4 out of 5 by
BamaHeel from
TurboTax still good, but help needs help
The experience using TuurboTax and the "Guide Me" is great as evr, but the help is no longer very helpful. You can either get directed to an IRS publication or bulletin to look for help, or you get the "peer help" which seems like the blind leading the blind. Doesn't take you to the on-line support anymore. The accuracy check works, but only because it runs multiple times. Fortunately the last check is when you e-file. It caught a missing entry in the state 1040 that the previous checks missed.
Date published: 2022-04-18
Rated 4 out of 5 by
Joker Jarhead from
Room for improvement
Everything is pretty cut and paste but it could have room for improvement such as always prompting you to upgrade to a better package. By the end of it the least I paid was I believe $115+ to get my taxes filed.
Date published: 2022-04-18
Rated 5 out of 5 by
Chris141 from
Turbo Tax is very helpful
Had a very good experience with TurboTax expert. He was very patient and helpful.
Date published: 2022-04-18
Rated 3 out of 5 by
AMBR2021 from
Not great experience
Very slow, also wasn't prompted to upload W2s which would have saved more time. Search functionality was not working either.
All TurboTax® Offerings Reviews - Page 9002
Date published: 2022-04-18