TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from great great experience.great experience....................
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is Smooth and Easy I enjoy how easy is it to complete my personal income tax return and the explanation provided tool when I have questions
Date published: 2023-02-27
Rated 5 out of 5 by from Great! I had a very easy breezy time filing this year. I usually use TaxAct and they are having issues syncing with Fidelity so I chose TurboTax. I may stick with them from now on after this. Bruce helped me along the way in the chat. I had one question and was ready to close out but he said he could stay. He was very quick with responding to questions and taking me through steps to add things I almost forgot until the end. 10000/10
Date published: 2023-02-27
Rated 5 out of 5 by from good service I've used for years enough said. they want more letters why???????
Date published: 2023-02-27
Rated 3 out of 5 by from business turbo tax does the job This software was detailed but lots of red flags. First, it took several hours to find the right software. On the website it only helped me pick the right personal tax options. Not the right option for my business. The software section is so vaguely described compared to the online versions. While I was filling it out, several sections had, "Explain this" next to it. But when I clicked on it, it opened up the main support page. Not to a page that gave answers towards the section I was working on. When I was ready to file, It kept giving error while transmitting, something about intuit not able to understand the information being transmitted. I updated the software, updated my computer system and spoke to a Rep over the phone. The rep could not even access my software. After several days of trying and zero explanation, it successfully transmitted today. Based on all of these flaws, I am worried about the accuracy of the software and if it might be rejected. If the review allows, I will update later if everything went through fine.
Date published: 2023-02-27
Rated 5 out of 5 by from Much easier than I had anticipated. TURBO TAX GUIDED ME TO GO OVER COMPLICATED DEPRECIATION OF RENTAL PROPERTIES, WHICH I HAD RELIED ON PROFESSIONAL ACCOUNTANTS TO DO SO IN THE PAST.
Date published: 2023-02-27
Rated 1 out of 5 by from No help Was forced to upgrade my software just to file for an 8 dollar credit which then cost me 80 dollars for the upgrade
Date published: 2023-02-27
Rated 5 out of 5 by from Amazing help Robert was great! new everything to help! He walked me through it all
Date published: 2023-02-27
Rated 3 out of 5 by from Be Ready For Expenses I love the free version of TurboTax. However, this year I had an extra form that meant I needed pro. The advertising says this will cost $39. It does not mention that my state has its own $39 fee. It charged my card before I was able to return.
Date published: 2023-02-27
Rated 5 out of 5 by from Pleased with TurboTax TurboTax made calculating and filing my returns super easy.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8989
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great great experience.great experience....................
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is Smooth and Easy I enjoy how easy is it to complete my personal income tax return and the explanation provided tool when I have questions
Date published: 2023-02-27
Rated 5 out of 5 by from Great! I had a very easy breezy time filing this year. I usually use TaxAct and they are having issues syncing with Fidelity so I chose TurboTax. I may stick with them from now on after this. Bruce helped me along the way in the chat. I had one question and was ready to close out but he said he could stay. He was very quick with responding to questions and taking me through steps to add things I almost forgot until the end. 10000/10
Date published: 2023-02-27
Rated 5 out of 5 by from good service I've used for years enough said. they want more letters why???????
Date published: 2023-02-27
Rated 3 out of 5 by from business turbo tax does the job This software was detailed but lots of red flags. First, it took several hours to find the right software. On the website it only helped me pick the right personal tax options. Not the right option for my business. The software section is so vaguely described compared to the online versions. While I was filling it out, several sections had, "Explain this" next to it. But when I clicked on it, it opened up the main support page. Not to a page that gave answers towards the section I was working on. When I was ready to file, It kept giving error while transmitting, something about intuit not able to understand the information being transmitted. I updated the software, updated my computer system and spoke to a Rep over the phone. The rep could not even access my software. After several days of trying and zero explanation, it successfully transmitted today. Based on all of these flaws, I am worried about the accuracy of the software and if it might be rejected. If the review allows, I will update later if everything went through fine.
Date published: 2023-02-27
Rated 5 out of 5 by from Much easier than I had anticipated. TURBO TAX GUIDED ME TO GO OVER COMPLICATED DEPRECIATION OF RENTAL PROPERTIES, WHICH I HAD RELIED ON PROFESSIONAL ACCOUNTANTS TO DO SO IN THE PAST.
Date published: 2023-02-27
Rated 1 out of 5 by from No help Was forced to upgrade my software just to file for an 8 dollar credit which then cost me 80 dollars for the upgrade
Date published: 2023-02-27
Rated 5 out of 5 by from Amazing help Robert was great! new everything to help! He walked me through it all
Date published: 2023-02-27
Rated 3 out of 5 by from Be Ready For Expenses I love the free version of TurboTax. However, this year I had an extra form that meant I needed pro. The advertising says this will cost $39. It does not mention that my state has its own $39 fee. It charged my card before I was able to return.
Date published: 2023-02-27
Rated 5 out of 5 by from Pleased with TurboTax TurboTax made calculating and filing my returns super easy.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8989