TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax is the best wonderful experience with amazing CS. the lady i spoke with was so patient and kind
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is wonderful! This is the 8th year I have used Turbo Tax and feel comfortable with the program and help provided.
Date published: 2022-04-15
Rated 4 out of 5 by from Complications It was not clear on the type of Turbo Tax paying for until time to pay. I was not able to change Turbo Tax type...
Date published: 2022-04-15
Rated 1 out of 5 by from Cannot change PIn after my first tryat Fed E-file I entered my correct AGI from my 2020 return, and a new PIN, the IRs rejected it, saying I possibly need to enter last years PIN, but TT won't let me correct the sent pin
Date published: 2022-04-15
Rated 1 out of 5 by from TurboTax Licensing (CD vs. Online) Is Poor I purchased a TurboTax Home & Business CD/Download with Licenses for 5 filings at Office Depot only to find out that I could not use it because the software is not approved by the Microsoft Store to be used on Windows machines in S mode. Then, I could not use the license toward an online version of the software. These should be interchangeable. Also, this software should be approved by Microsoft.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is Awesome!!! i have used this service for many years and will continue to do so!!
Date published: 2022-04-15
Rated 4 out of 5 by from Slightly confusing The questions sort of confused me. I couldn't remember that I had no income to file last year.
Date published: 2022-04-15
Rated 5 out of 5 by from I was nervous but it was very simple i have used TT for many years and this year was no exception. i am glad i don't have to leave my house to file.
Date published: 2022-04-15
Rated 5 out of 5 by from simple with the help on the site simple to navigate through, with the help of the "help" options from the site.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to use Very helpful with the process. Makes filing your tax return a snap.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 8972
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is the best wonderful experience with amazing CS. the lady i spoke with was so patient and kind
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is wonderful! This is the 8th year I have used Turbo Tax and feel comfortable with the program and help provided.
Date published: 2022-04-15
Rated 4 out of 5 by from Complications It was not clear on the type of Turbo Tax paying for until time to pay. I was not able to change Turbo Tax type...
Date published: 2022-04-15
Rated 1 out of 5 by from Cannot change PIn after my first tryat Fed E-file I entered my correct AGI from my 2020 return, and a new PIN, the IRs rejected it, saying I possibly need to enter last years PIN, but TT won't let me correct the sent pin
Date published: 2022-04-15
Rated 1 out of 5 by from TurboTax Licensing (CD vs. Online) Is Poor I purchased a TurboTax Home & Business CD/Download with Licenses for 5 filings at Office Depot only to find out that I could not use it because the software is not approved by the Microsoft Store to be used on Windows machines in S mode. Then, I could not use the license toward an online version of the software. These should be interchangeable. Also, this software should be approved by Microsoft.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is Awesome!!! i have used this service for many years and will continue to do so!!
Date published: 2022-04-15
Rated 4 out of 5 by from Slightly confusing The questions sort of confused me. I couldn't remember that I had no income to file last year.
Date published: 2022-04-15
Rated 5 out of 5 by from I was nervous but it was very simple i have used TT for many years and this year was no exception. i am glad i don't have to leave my house to file.
Date published: 2022-04-15
Rated 5 out of 5 by from simple with the help on the site simple to navigate through, with the help of the "help" options from the site.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to use Very helpful with the process. Makes filing your tax return a snap.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 8972