TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
zlatta from
Turbo tax is the best
wonderful experience with amazing CS. the lady i spoke with was so patient and kind
Date published: 2022-04-15
Rated 5 out of 5 by
k5eof from
Turbo Tax is wonderful!
This is the 8th year I have used Turbo Tax and feel comfortable with the program and help provided.
Date published: 2022-04-15
Rated 4 out of 5 by
Nick70s from
Complications
It was not clear on the type of Turbo Tax paying for until time to pay. I was not able to change Turbo Tax type...
Date published: 2022-04-15
Rated 1 out of 5 by
John MK from
Cannot change PIn after my first tryat Fed E-file
I entered my correct AGI from my 2020 return, and a new PIN, the IRs rejected it, saying I possibly need to enter last years PIN, but TT won't let me correct the sent pin
Date published: 2022-04-15
Rated 1 out of 5 by
JPumpkin from
TurboTax Licensing (CD vs. Online) Is Poor
I purchased a TurboTax Home & Business CD/Download with Licenses for 5 filings at Office Depot only to find out that I could not use it because the software is not approved by the Microsoft Store to be used on Windows machines in S mode. Then, I could not use the license toward an online version of the software. These should be interchangeable. Also, this software should be approved by Microsoft.
Date published: 2022-04-15
Rated 5 out of 5 by
DynaKim from
TurboTax is Awesome!!!
i have used this service for many years and will continue to do so!!
Date published: 2022-04-15
Rated 4 out of 5 by
mlhoneyshoe from
Slightly confusing
The questions sort of confused me. I couldn't remember that I had no income to file last year.
Date published: 2022-04-15
Rated 5 out of 5 by
Cookster65 from
I was nervous but it was very simple
i have used TT for many years and this year was no exception. i am glad i don't have to leave my house to file.
Date published: 2022-04-15
Rated 5 out of 5 by
Lastmimmama from
simple with the help on the site
simple to navigate through, with the help of the "help" options from the site.
Date published: 2022-04-15
Rated 5 out of 5 by
42momma from
Easy to use
Very helpful with the process. Makes filing your tax return a snap.
All TurboTax® Offerings Reviews - Page 8972
Date published: 2022-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
zlatta from
Turbo tax is the best
wonderful experience with amazing CS. the lady i spoke with was so patient and kind
Date published: 2022-04-15
Rated 5 out of 5 by
k5eof from
Turbo Tax is wonderful!
This is the 8th year I have used Turbo Tax and feel comfortable with the program and help provided.
Date published: 2022-04-15
Rated 4 out of 5 by
Nick70s from
Complications
It was not clear on the type of Turbo Tax paying for until time to pay. I was not able to change Turbo Tax type...
Date published: 2022-04-15
Rated 1 out of 5 by
John MK from
Cannot change PIn after my first tryat Fed E-file
I entered my correct AGI from my 2020 return, and a new PIN, the IRs rejected it, saying I possibly need to enter last years PIN, but TT won't let me correct the sent pin
Date published: 2022-04-15
Rated 1 out of 5 by
JPumpkin from
TurboTax Licensing (CD vs. Online) Is Poor
I purchased a TurboTax Home & Business CD/Download with Licenses for 5 filings at Office Depot only to find out that I could not use it because the software is not approved by the Microsoft Store to be used on Windows machines in S mode. Then, I could not use the license toward an online version of the software. These should be interchangeable. Also, this software should be approved by Microsoft.
Date published: 2022-04-15
Rated 5 out of 5 by
DynaKim from
TurboTax is Awesome!!!
i have used this service for many years and will continue to do so!!
Date published: 2022-04-15
Rated 4 out of 5 by
mlhoneyshoe from
Slightly confusing
The questions sort of confused me. I couldn't remember that I had no income to file last year.
Date published: 2022-04-15
Rated 5 out of 5 by
Cookster65 from
I was nervous but it was very simple
i have used TT for many years and this year was no exception. i am glad i don't have to leave my house to file.
Date published: 2022-04-15
Rated 5 out of 5 by
Lastmimmama from
simple with the help on the site
simple to navigate through, with the help of the "help" options from the site.
Date published: 2022-04-15
Rated 5 out of 5 by
42momma from
Easy to use
Very helpful with the process. Makes filing your tax return a snap.
All TurboTax® Offerings Reviews - Page 8972
Date published: 2022-04-15