TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from I don’t like it Why are y’all charging triple the amount just to file why can’t it just be a 39 flat fee for state and federal then y’all charge to choose to pay out my refund like who dose that that needs to stop
Date published: 2023-02-27
Rated 5 out of 5 by from easy to navigate! Navigating within the application is easy and understandable. My live expert Adrian was very helpful with showing me how to get a certain form I needed to add to my return. Very patient and friendly even when my computer was going slower than ever!
Date published: 2023-02-27
Rated 2 out of 5 by from Worst year ever for TurboTax 1. Would not import data from previous year's return. This has happened several years in a row. 2. Summary page for deductions showed $24,000 in taxes. I do not know where this came from, since I hadn't entered any deductions. When I tried to edit that entry, it disappeared, but always came back. It didn't matter since I take the standard deduction instead, but was very annoying. 3. Program would not file my federal tax electronically. It said I needed an update, even though it had just updated. It also directed me to an online menu to run a new update, but I could not find that anywhere. Finally, when I checked previous questions submitted to TurboTax, I found the same issue going back 4 or 5 years, but apparently you never corrected it.
Date published: 2023-02-27
Rated 4 out of 5 by from TURBO TAX OVER H-R BLOCK Results Just for fun of it.... and a waste of MONEY. I completed our 2022 tax return using TurboTax and then went to HR Block to see the difference. Since recently retired there were forms i had never used before. Comparing TT vs HR = Our docs were very close...(off by $3). What a waste of time going to HR Block. I will ONLY use TT going forward.
Date published: 2023-02-27
Rated 5 out of 5 by from Quick and Easy Been using for many years. Makes the process easy when having a simple tax return
Date published: 2023-02-27
Rated 4 out of 5 by from Helpful Would have liked to know the price for state taxes and max protection upfront. I still would have purchased them, but I felt tricked having them come up later.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is easy its simple and easy to use. I've been a customer for many years.
Date published: 2023-02-27
Rated 5 out of 5 by from EASY TO USE, SVES WORK AND TIME i HAVE USED TurboTax FOR OVER 20 YEARS AND IT IS THE BET TOOL TO FILE TAXES AND INSURE A SWIFT RETURN W2ITH LITTLE OR NO FEAR OF AN AUDIT
Date published: 2023-02-27
Rated 5 out of 5 by from Makes filing taxes easy and fun I always enjoy filing my taxes with TurboTax, and they make it easier than doing it on my own.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome and Saves me time and $$ Turbo Tax does a great job of explaining and keeping things simple. They give you options to get the best and most out of your tax returns. Use this if you dont wanna spend time waiting for a appointment or if youre just impatient. Completed my taxes in 30 minutes and before work.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8972
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from I don’t like it Why are y’all charging triple the amount just to file why can’t it just be a 39 flat fee for state and federal then y’all charge to choose to pay out my refund like who dose that that needs to stop
Date published: 2023-02-27
Rated 5 out of 5 by from easy to navigate! Navigating within the application is easy and understandable. My live expert Adrian was very helpful with showing me how to get a certain form I needed to add to my return. Very patient and friendly even when my computer was going slower than ever!
Date published: 2023-02-27
Rated 2 out of 5 by from Worst year ever for TurboTax 1. Would not import data from previous year's return. This has happened several years in a row. 2. Summary page for deductions showed $24,000 in taxes. I do not know where this came from, since I hadn't entered any deductions. When I tried to edit that entry, it disappeared, but always came back. It didn't matter since I take the standard deduction instead, but was very annoying. 3. Program would not file my federal tax electronically. It said I needed an update, even though it had just updated. It also directed me to an online menu to run a new update, but I could not find that anywhere. Finally, when I checked previous questions submitted to TurboTax, I found the same issue going back 4 or 5 years, but apparently you never corrected it.
Date published: 2023-02-27
Rated 4 out of 5 by from TURBO TAX OVER H-R BLOCK Results Just for fun of it.... and a waste of MONEY. I completed our 2022 tax return using TurboTax and then went to HR Block to see the difference. Since recently retired there were forms i had never used before. Comparing TT vs HR = Our docs were very close...(off by $3). What a waste of time going to HR Block. I will ONLY use TT going forward.
Date published: 2023-02-27
Rated 5 out of 5 by from Quick and Easy Been using for many years. Makes the process easy when having a simple tax return
Date published: 2023-02-27
Rated 4 out of 5 by from Helpful Would have liked to know the price for state taxes and max protection upfront. I still would have purchased them, but I felt tricked having them come up later.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is easy its simple and easy to use. I've been a customer for many years.
Date published: 2023-02-27
Rated 5 out of 5 by from EASY TO USE, SVES WORK AND TIME i HAVE USED TurboTax FOR OVER 20 YEARS AND IT IS THE BET TOOL TO FILE TAXES AND INSURE A SWIFT RETURN W2ITH LITTLE OR NO FEAR OF AN AUDIT
Date published: 2023-02-27
Rated 5 out of 5 by from Makes filing taxes easy and fun I always enjoy filing my taxes with TurboTax, and they make it easier than doing it on my own.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome and Saves me time and $$ Turbo Tax does a great job of explaining and keeping things simple. They give you options to get the best and most out of your tax returns. Use this if you dont wanna spend time waiting for a appointment or if youre just impatient. Completed my taxes in 30 minutes and before work.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8972