TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from amazingggggg very self explanatory. helped me achieve the best overall amount.
Date published: 2023-02-27
Rated 5 out of 5 by from This is awesome Very good experience with TurboTax will be using them again as always.
Date published: 2023-02-27
Rated 5 out of 5 by from Easy and helpful! I can't believe I could do this! I can't believe I was able to do this myself. In years past, we've paid an expensive CPA to file our taxes, but I've always meticulously collected and organized the documents and excel spreadsheets - I am shocked how easy it was to input everything in TurboTax myself. I had 1 question I needed help with, and Lucas from TurboTax called me and helped me in under 2 minutes! Very impressed and appreciative!
Date published: 2023-02-27
Rated 3 out of 5 by from changes This is so different from other years. Very confusing. Also, How do I do another tax return on this acount
Date published: 2023-02-27
Rated 5 out of 5 by from Smooth and easy! Very smooth and easy way to get your tax return fast.
Date published: 2023-02-27
Rated 1 out of 5 by from bad experience with Turbo Tax this year I was filing simple return for free at the end I was charged 88 Dollars, ask for help no one called me or text me. I don't understand why i was charged for tax return when it was to be no charge. Still no one has contacted me with answer
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax was really simple The details that were available gave a very clear and easy to use answers and made fulfilling the forms accurate and quick.
Date published: 2023-02-27
Rated 1 out of 5 by from I prefer someone more knowledgable The expert I spoke too wasn't so knowledgable about tax info, last year I filed with turbo tax and was able to speak to someone who knew all the answers to my questions. She kept sniffling and coughing while she was looking up information on a question I had which could have been easily avoided if she had just pressed the mute button. She didn't use any words like I'm still checking or please bare with me, just sniffling and coughing every 15 seconds for 5 minutes. I eventually hung up the phone out of frustration and she never attempted to call back. Do better turbo tax. Not sure if I will use you guys next year. Train your employees to be knowledgable about taxes and the services you offer and you may have happier customers.
Date published: 2023-02-27
Rated 4 out of 5 by from convenient and in depth I was able to maximize my returns by exploring the appropriate options.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo tax is the best! My experience with the live person was great. I was able to finish my return at ease with his help.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8967
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from amazingggggg very self explanatory. helped me achieve the best overall amount.
Date published: 2023-02-27
Rated 5 out of 5 by from This is awesome Very good experience with TurboTax will be using them again as always.
Date published: 2023-02-27
Rated 5 out of 5 by from Easy and helpful! I can't believe I could do this! I can't believe I was able to do this myself. In years past, we've paid an expensive CPA to file our taxes, but I've always meticulously collected and organized the documents and excel spreadsheets - I am shocked how easy it was to input everything in TurboTax myself. I had 1 question I needed help with, and Lucas from TurboTax called me and helped me in under 2 minutes! Very impressed and appreciative!
Date published: 2023-02-27
Rated 3 out of 5 by from changes This is so different from other years. Very confusing. Also, How do I do another tax return on this acount
Date published: 2023-02-27
Rated 5 out of 5 by from Smooth and easy! Very smooth and easy way to get your tax return fast.
Date published: 2023-02-27
Rated 1 out of 5 by from bad experience with Turbo Tax this year I was filing simple return for free at the end I was charged 88 Dollars, ask for help no one called me or text me. I don't understand why i was charged for tax return when it was to be no charge. Still no one has contacted me with answer
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax was really simple The details that were available gave a very clear and easy to use answers and made fulfilling the forms accurate and quick.
Date published: 2023-02-27
Rated 1 out of 5 by from I prefer someone more knowledgable The expert I spoke too wasn't so knowledgable about tax info, last year I filed with turbo tax and was able to speak to someone who knew all the answers to my questions. She kept sniffling and coughing while she was looking up information on a question I had which could have been easily avoided if she had just pressed the mute button. She didn't use any words like I'm still checking or please bare with me, just sniffling and coughing every 15 seconds for 5 minutes. I eventually hung up the phone out of frustration and she never attempted to call back. Do better turbo tax. Not sure if I will use you guys next year. Train your employees to be knowledgable about taxes and the services you offer and you may have happier customers.
Date published: 2023-02-27
Rated 4 out of 5 by from convenient and in depth I was able to maximize my returns by exploring the appropriate options.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo tax is the best! My experience with the live person was great. I was able to finish my return at ease with his help.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8967