TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 1 out of 5 by from TurboTax charging extra this year I used to pay around $60 for federal and one state, plus $25 for each additional state, which included free e-filing for both. This time around, I paid $80 for federal and one state, plus I would have to pay $25 for each state e-file transmission... Seems like there's a huge upcharge after advertising "free free free."
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is so easy to use Easy to use!!! Would recommend it to everyone who needs help with their taxes
Date published: 2022-04-18
Rated 2 out of 5 by from Surprise Charges to File Electronically I was not happy to discover a $40.00 charge to file electronically which was not disclosed until well into the process.
Date published: 2022-04-18
Rated 4 out of 5 by from Works great for my artist work! It was always very hard to figure out how to support the independent artist work, and this helped!
Date published: 2022-04-18
Rated 2 out of 5 by from Turbotax is disappointing When trying to pay for e-filing my state return, I filled out my billing address but TTax would not let me continue. There was nothing I could do to go on to provide payment info. Tried it 5 times with the same result. When I tried to get help from TTax, that was dysfunctional--over an hour wait to speak to someone. How very disappointing. I had thought Turbotax was a quality operation.
Date published: 2022-04-18
Rated 1 out of 5 by from Kill yourselves The IRS already has all my info. You are the only reason I don't just get a check in the mail. Chug bleach.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax gets it done TurboTax is a good product and reliably gets taxes completed efficiently.
Date published: 2022-04-18
Rated 5 out of 5 by from WORKED AS ALWAYS NEVER HAD A REAL PROBLEM WITH THE SOFTWARE SO I USE IT EVERY YEAR
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax saved my life It was fast and easy. I would have never done this without the help of Turbo tax.
Date published: 2022-04-18
Rated 5 out of 5 by from VERY NICE AND SMOOTH GREAT ALL QUESTIONS ANSWERED, HAD NO PROBLEMS WITH FILING
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 896
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax charging extra this year I used to pay around $60 for federal and one state, plus $25 for each additional state, which included free e-filing for both. This time around, I paid $80 for federal and one state, plus I would have to pay $25 for each state e-file transmission... Seems like there's a huge upcharge after advertising "free free free."
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is so easy to use Easy to use!!! Would recommend it to everyone who needs help with their taxes
Date published: 2022-04-18
Rated 2 out of 5 by from Surprise Charges to File Electronically I was not happy to discover a $40.00 charge to file electronically which was not disclosed until well into the process.
Date published: 2022-04-18
Rated 4 out of 5 by from Works great for my artist work! It was always very hard to figure out how to support the independent artist work, and this helped!
Date published: 2022-04-18
Rated 2 out of 5 by from Turbotax is disappointing When trying to pay for e-filing my state return, I filled out my billing address but TTax would not let me continue. There was nothing I could do to go on to provide payment info. Tried it 5 times with the same result. When I tried to get help from TTax, that was dysfunctional--over an hour wait to speak to someone. How very disappointing. I had thought Turbotax was a quality operation.
Date published: 2022-04-18
Rated 1 out of 5 by from Kill yourselves The IRS already has all my info. You are the only reason I don't just get a check in the mail. Chug bleach.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax gets it done TurboTax is a good product and reliably gets taxes completed efficiently.
Date published: 2022-04-18
Rated 5 out of 5 by from WORKED AS ALWAYS NEVER HAD A REAL PROBLEM WITH THE SOFTWARE SO I USE IT EVERY YEAR
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax saved my life It was fast and easy. I would have never done this without the help of Turbo tax.
Date published: 2022-04-18
Rated 5 out of 5 by from VERY NICE AND SMOOTH GREAT ALL QUESTIONS ANSWERED, HAD NO PROBLEMS WITH FILING
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 896