TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from It is to complicated to edit your information on h It's is way to complicated to edit your information on here
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax is a joke They say you can file for free but got $217 in TurboTax fees. I’ll be filling with H&R Block next year
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome......Great help Jessica....she was wonderful very knowledgeable of my problem and went to the source of the problem and corrected it
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax is thorough, but over priced I wasn't given the opportunity to use a lower-cost version, so I had to pay $228 this year instead of the $79 I paid last year.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the best! I have used Turbo Tax for many years. Easy to use. I recommend it.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbox Tax is awesome! Simple and easy!! You can do it yourself without a issue.
Date published: 2023-04-18
Rated 5 out of 5 by from very easy user-friendly and affordable the process was smooth and let me know if I made mistakes
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo Tax (free to premium) I used to use Credit Karma to do my taxes until they were integrated into cash app and that slightly confused me. I Tried Turbotax last year and it was abit easier, but I still had some issues getting my taxes filed. This year I did some contract art work and went from working two jobs and leaving one of those jobs to just one job and that contract work. Not only was it more difficult this year to get everything filed, I had was required to upgrade twice to Turbotax Premium; once because I had a 1099 from my contract work and again to list any deductions for the contract work that I did. I may not be in the right by reviewing about this and I am still learning how paying taxes work. I'm trying to figure out what goes into my income and what I withhold and what effects my taxes when i go to pay them. ON THE OTHER SIDE OF THAT SENTENCE I am utterly confused about why I owe twice as much as I did last year after making effectively LESS money than I did last year, why the state I work is charging me a penalized fee for my taxes that I payed to it last year and why I have to spend $130 and $59 per state, just to do what I am legally obligated to do so that I dont get arrested for not doing my taxes. The only good thing that happened in this process was getting a short-wait phone call with an Intuit Consultant to figure out how to pay my taxes. They were very nice and helpful this time around and I appreciate that.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome I love how you can ask a question and the answers are provided in detail. I love the opportunity to chat with live agents too, but I did not have to because the software is incredibly user friendly!
Date published: 2023-04-18
Rated 5 out of 5 by from Great tool I've used TurboTax for over 12 years now. I love it. Whenever you guys need a brand ambassador, I am here!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 896
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from It is to complicated to edit your information on h It's is way to complicated to edit your information on here
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax is a joke They say you can file for free but got $217 in TurboTax fees. I’ll be filling with H&R Block next year
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome......Great help Jessica....she was wonderful very knowledgeable of my problem and went to the source of the problem and corrected it
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax is thorough, but over priced I wasn't given the opportunity to use a lower-cost version, so I had to pay $228 this year instead of the $79 I paid last year.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the best! I have used Turbo Tax for many years. Easy to use. I recommend it.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbox Tax is awesome! Simple and easy!! You can do it yourself without a issue.
Date published: 2023-04-18
Rated 5 out of 5 by from very easy user-friendly and affordable the process was smooth and let me know if I made mistakes
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo Tax (free to premium) I used to use Credit Karma to do my taxes until they were integrated into cash app and that slightly confused me. I Tried Turbotax last year and it was abit easier, but I still had some issues getting my taxes filed. This year I did some contract art work and went from working two jobs and leaving one of those jobs to just one job and that contract work. Not only was it more difficult this year to get everything filed, I had was required to upgrade twice to Turbotax Premium; once because I had a 1099 from my contract work and again to list any deductions for the contract work that I did. I may not be in the right by reviewing about this and I am still learning how paying taxes work. I'm trying to figure out what goes into my income and what I withhold and what effects my taxes when i go to pay them. ON THE OTHER SIDE OF THAT SENTENCE I am utterly confused about why I owe twice as much as I did last year after making effectively LESS money than I did last year, why the state I work is charging me a penalized fee for my taxes that I payed to it last year and why I have to spend $130 and $59 per state, just to do what I am legally obligated to do so that I dont get arrested for not doing my taxes. The only good thing that happened in this process was getting a short-wait phone call with an Intuit Consultant to figure out how to pay my taxes. They were very nice and helpful this time around and I appreciate that.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome I love how you can ask a question and the answers are provided in detail. I love the opportunity to chat with live agents too, but I did not have to because the software is incredibly user friendly!
Date published: 2023-04-18
Rated 5 out of 5 by from Great tool I've used TurboTax for over 12 years now. I love it. Whenever you guys need a brand ambassador, I am here!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 896