TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Tammy at Turbo Tax Live was Excellent Tammy answered all of my questions and quickly. It seemed as though she understood that people want their tax returns sooner than later. She was overall a pleasure to work with and i sincerely appreciate her.
Date published: 2022-03-03
Rated 5 out of 5 by from awesome for sure It was way too easy, and it was helpful that it showed errors and easy to access with no problems at all. love it will do it again next year.
Date published: 2022-03-03
Rated 5 out of 5 by from Great Experience! Very easy! Whenever I didn't know something, the chat and additional detailed descriptions helped a lot! Even got a phone call a few minutes after requesting to talk to a live person.
Date published: 2022-03-03
Rated 1 out of 5 by from Bug required me to fill out items not req'd Due to a bug in TurboTax's software: I spent over 4 hours online with support I had the choices of filing by mail which is not allowed for an LLC in my state. Having to add a balance sheet to my taxes which wasn't needed according to Federal/State and since I wasn't sure of what I was doing, may open me to audit. And last, hoping that they got the bug fixed prior to 3/15 and asking for an extension from Fed/State.
Date published: 2022-03-03
Rated 5 out of 5 by from TruboTax IS awesom! If you keep good records, TurboTax is the way to go.
Date published: 2022-03-03
Rated 5 out of 5 by from Like The Pickup Where You Left Off Turbo tax is pretty good with checking for you biggest deductions, automatically loading files, and looking for errors. But the most useful feature is the pick up where you left off. Makes it so you don't have to do it all at once if you can't, and saves on a lot of stress.
Date published: 2022-03-03
Rated 5 out of 5 by from Only Turbo Tax I have used Turbo Tax for years. Saves me $1200 per year.
Date published: 2022-03-03
Rated 5 out of 5 by from good needed some help it is very stressful for me as I am 91 years old
Date published: 2022-03-03
Rated 1 out of 5 by from TurboTax business is little more then a weak edito TT business 2021 like prior years is little more then an expensive IRS form editor. Very little actual logic and help through scenarios, realestate sales, notes, installment sales are weakly handled. You really need to be highly educated in tax code to use tt.. ;(
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax is great Mr.James helped me out alot he is great at what he does
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 8936
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tammy at Turbo Tax Live was Excellent Tammy answered all of my questions and quickly. It seemed as though she understood that people want their tax returns sooner than later. She was overall a pleasure to work with and i sincerely appreciate her.
Date published: 2022-03-03
Rated 5 out of 5 by from awesome for sure It was way too easy, and it was helpful that it showed errors and easy to access with no problems at all. love it will do it again next year.
Date published: 2022-03-03
Rated 5 out of 5 by from Great Experience! Very easy! Whenever I didn't know something, the chat and additional detailed descriptions helped a lot! Even got a phone call a few minutes after requesting to talk to a live person.
Date published: 2022-03-03
Rated 1 out of 5 by from Bug required me to fill out items not req'd Due to a bug in TurboTax's software: I spent over 4 hours online with support I had the choices of filing by mail which is not allowed for an LLC in my state. Having to add a balance sheet to my taxes which wasn't needed according to Federal/State and since I wasn't sure of what I was doing, may open me to audit. And last, hoping that they got the bug fixed prior to 3/15 and asking for an extension from Fed/State.
Date published: 2022-03-03
Rated 5 out of 5 by from TruboTax IS awesom! If you keep good records, TurboTax is the way to go.
Date published: 2022-03-03
Rated 5 out of 5 by from Like The Pickup Where You Left Off Turbo tax is pretty good with checking for you biggest deductions, automatically loading files, and looking for errors. But the most useful feature is the pick up where you left off. Makes it so you don't have to do it all at once if you can't, and saves on a lot of stress.
Date published: 2022-03-03
Rated 5 out of 5 by from Only Turbo Tax I have used Turbo Tax for years. Saves me $1200 per year.
Date published: 2022-03-03
Rated 5 out of 5 by from good needed some help it is very stressful for me as I am 91 years old
Date published: 2022-03-03
Rated 1 out of 5 by from TurboTax business is little more then a weak edito TT business 2021 like prior years is little more then an expensive IRS form editor. Very little actual logic and help through scenarios, realestate sales, notes, installment sales are weakly handled. You really need to be highly educated in tax code to use tt.. ;(
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax is great Mr.James helped me out alot he is great at what he does
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 8936