TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Super expensive! I used to love the ease of using TurboTax to file my taxes. But now, they seem to trick you into paying a whole bunch of money for using their service. The whole time I was entering my information, it was clear that the service was free. However, when I got towards the end of it, I was automatically upgraded to the Deluxe version, which costed me over $100! I accepted that I would have to pay the $117, then they added another $44 without any sort of notice and no way to remove it.
Date published: 2022-02-21
Rated 5 out of 5 by from Good Good job I enjoy good service fantastic work Good good
Date published: 2022-02-21
Rated 5 out of 5 by from Unbelievably easy My return is very simple at 87 with just social security and an IRA and the addition of starting a new job. (I'm very healthy and my income left me short for repairs, etc.). It is amazing as they can download the information needed from all the forms with minor input. This is my 2nd year and I'll be an ongoing customer for sure.
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is very helpful Very informative and efficient. I will use TurboTax in the future.
Date published: 2022-02-21
Rated 5 out of 5 by from turbo tax was easy and simple i did my own taxes found it very easy helpful and simple
Date published: 2022-02-21
Rated 4 out of 5 by from Good but has some 1099-B issues All good until 1099-B. Had 8 pages of reviews. Found about 8 that needed attention due to crypto stock. Then when review Federal taxes it gave me about 240 stock entries to review manually. Would have taken 2 hours to do that. I was able to skip and I hope that doesn't cause an issue.
Date published: 2022-02-21
Rated 5 out of 5 by from Easy for an inexperienced tax payer to use Easily walks you through all the info you need. Great for anyone who hates complicated paperwork! (like me).
Date published: 2022-02-21
Rated 5 out of 5 by from Easy and simple The process was smooth and very well detailed and easy to navigate.
Date published: 2022-02-21
Rated 5 out of 5 by from feedback Easy to navigate with helpful guidance. Glad I used this system!
Date published: 2022-02-21
Rated 5 out of 5 by from I LOVE TURBOTAX I had a great experience with agent great personality and very helpful.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 8925
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Super expensive! I used to love the ease of using TurboTax to file my taxes. But now, they seem to trick you into paying a whole bunch of money for using their service. The whole time I was entering my information, it was clear that the service was free. However, when I got towards the end of it, I was automatically upgraded to the Deluxe version, which costed me over $100! I accepted that I would have to pay the $117, then they added another $44 without any sort of notice and no way to remove it.
Date published: 2022-02-21
Rated 5 out of 5 by from Good Good job I enjoy good service fantastic work Good good
Date published: 2022-02-21
Rated 5 out of 5 by from Unbelievably easy My return is very simple at 87 with just social security and an IRA and the addition of starting a new job. (I'm very healthy and my income left me short for repairs, etc.). It is amazing as they can download the information needed from all the forms with minor input. This is my 2nd year and I'll be an ongoing customer for sure.
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is very helpful Very informative and efficient. I will use TurboTax in the future.
Date published: 2022-02-21
Rated 5 out of 5 by from turbo tax was easy and simple i did my own taxes found it very easy helpful and simple
Date published: 2022-02-21
Rated 4 out of 5 by from Good but has some 1099-B issues All good until 1099-B. Had 8 pages of reviews. Found about 8 that needed attention due to crypto stock. Then when review Federal taxes it gave me about 240 stock entries to review manually. Would have taken 2 hours to do that. I was able to skip and I hope that doesn't cause an issue.
Date published: 2022-02-21
Rated 5 out of 5 by from Easy for an inexperienced tax payer to use Easily walks you through all the info you need. Great for anyone who hates complicated paperwork! (like me).
Date published: 2022-02-21
Rated 5 out of 5 by from Easy and simple The process was smooth and very well detailed and easy to navigate.
Date published: 2022-02-21
Rated 5 out of 5 by from feedback Easy to navigate with helpful guidance. Glad I used this system!
Date published: 2022-02-21
Rated 5 out of 5 by from I LOVE TURBOTAX I had a great experience with agent great personality and very helpful.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 8925