TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Glitch in the system I spent 2 entire days trying to solve several glitchs in the system. I scheduled a call to ask for help and never happened
Date published: 2021-02-23
Rated 5 out of 5 by from Multi Year TurboTax User TurboTax is thorough and convenient! It's comprehensive so you can easily file for property sale, purchase, capital gains or loss. It pulls up previous years filing so no need to dig through papers. I was also able to ask questions responded to by a REAL CPA all included in my package. Reasonably priced. Will recommend to Family and Friends.
Date published: 2021-02-23
Rated 5 out of 5 by from AWESOME EXPENSIVE BUT WORKS GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-23
Rated 5 out of 5 by from Better experience than expected. The experience with Turbo Tax exceeded my expectations. The software is very intuitive and your live tax experts are best in class. They were responsive, patient and offered best in class support. I am sold for life, i even encouraged my brothers, friends and co-workers to join Turbo Tax.
Date published: 2021-02-23
Rated 5 out of 5 by from Love TurboTax! This is my second year in a row. They make it super easy.
Date published: 2021-02-23
Rated 5 out of 5 by from Extremely Satisfying Process Easy to use, extremely well-constructed program, grateful to have found this
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is so easy to do. I used to dread tax time every year. No more. Every step is clearly explained and easy to understand. Thanks, Turbo Tax
Date published: 2021-02-23
Rated 5 out of 5 by from Keeps Getting Better I have been offered TurboTax Live for several years and have always turned it down because I felt my taxes were simple. 2020, however, was anything but! I am so glad I took advantage of it this year. I had a question related to unemployment income. I requested a phone call and was quoted a 5-minute wait time. Chanel called me in 2 minutes. She was friendly, professional, and respectful of my time. She asked good questions so that I could explain my question further and we were able to finish my taxes in just a few minutes. I also can't say enough about the TurboTax MAX Defense. The monthly emails provide me with peace of mind as an always-on-the-go kind of person. When I was pulling my credit this year for various home-ownership related needs I received quick and timely alerts. I know that TurboTax has my back. I have cancelled other Identity monitoring services because I feel that between regularly credit monitoring and TurboTax MAX Defense I have all that I need!
Date published: 2021-02-23
Rated 2 out of 5 by from Disappointed this year I paid more for taxes this year than ever before all because my last health insurance policy required me to have an HSA account. $150 for state and federal together. I could have paid slightly more at a tax preparation service and have done no work. Rethinking returning next year been a loyal customer for 7 years.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to use and awesome So easy for an older person to use, easy to review and make corrections
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 8884
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Glitch in the system I spent 2 entire days trying to solve several glitchs in the system. I scheduled a call to ask for help and never happened
Date published: 2021-02-23
Rated 5 out of 5 by from Multi Year TurboTax User TurboTax is thorough and convenient! It's comprehensive so you can easily file for property sale, purchase, capital gains or loss. It pulls up previous years filing so no need to dig through papers. I was also able to ask questions responded to by a REAL CPA all included in my package. Reasonably priced. Will recommend to Family and Friends.
Date published: 2021-02-23
Rated 5 out of 5 by from AWESOME EXPENSIVE BUT WORKS GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-23
Rated 5 out of 5 by from Better experience than expected. The experience with Turbo Tax exceeded my expectations. The software is very intuitive and your live tax experts are best in class. They were responsive, patient and offered best in class support. I am sold for life, i even encouraged my brothers, friends and co-workers to join Turbo Tax.
Date published: 2021-02-23
Rated 5 out of 5 by from Love TurboTax! This is my second year in a row. They make it super easy.
Date published: 2021-02-23
Rated 5 out of 5 by from Extremely Satisfying Process Easy to use, extremely well-constructed program, grateful to have found this
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is so easy to do. I used to dread tax time every year. No more. Every step is clearly explained and easy to understand. Thanks, Turbo Tax
Date published: 2021-02-23
Rated 5 out of 5 by from Keeps Getting Better I have been offered TurboTax Live for several years and have always turned it down because I felt my taxes were simple. 2020, however, was anything but! I am so glad I took advantage of it this year. I had a question related to unemployment income. I requested a phone call and was quoted a 5-minute wait time. Chanel called me in 2 minutes. She was friendly, professional, and respectful of my time. She asked good questions so that I could explain my question further and we were able to finish my taxes in just a few minutes. I also can't say enough about the TurboTax MAX Defense. The monthly emails provide me with peace of mind as an always-on-the-go kind of person. When I was pulling my credit this year for various home-ownership related needs I received quick and timely alerts. I know that TurboTax has my back. I have cancelled other Identity monitoring services because I feel that between regularly credit monitoring and TurboTax MAX Defense I have all that I need!
Date published: 2021-02-23
Rated 2 out of 5 by from Disappointed this year I paid more for taxes this year than ever before all because my last health insurance policy required me to have an HSA account. $150 for state and federal together. I could have paid slightly more at a tax preparation service and have done no work. Rethinking returning next year been a loyal customer for 7 years.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to use and awesome So easy for an older person to use, easy to review and make corrections
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 8884