TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Easy step was more confusing this year. I found easy step much more difficult to use this year. One of our 1099s was applicable to a self employed business and I was not asked if this 1099 was applicable to Schedule C. I also had a difficult time entering a SEP contribution related to the self employment business. I did have a good experience with a TT call to a support assistant who was very helpful
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax Makes Taxes Easy Very straightforward and free! I like that it saves information from the previous year.
Date published: 2021-03-02
Rated 5 out of 5 by from Very easy to use and is awesome Very easy to use and is awesome. Will continue to use every year
Date published: 2021-03-02
Rated 5 out of 5 by from Easier this year! I have assisted my family members and also have done our personal taxes using Turbo Tax. My granddaughter did her business taxes using Turbo Tax. Great format and it gets easier each time. In the past I did try HRB and was not satisfied. My grandson named his kitten Turbo!
Date published: 2021-03-02
Rated 2 out of 5 by from Business Turbotax is NOT intuitive TurboTax Business is far from perfect. It's not much more than a form filling app. Lots of functionality is missing. Step-by-step covered very little. State version for CA did not guide you through state differences, had to manually entered deductions via forms. When efiling, it did NOT prompt me to attach required attachments - had to contact customer support. Will likely have to refile manually. Very disappointed with this product.
Date published: 2021-03-02
Rated 5 out of 5 by from Saving Money Very easy to use and way less expensive then H&R or any other preparer ol
Date published: 2021-03-02
Rated 3 out of 5 by from turbo Turbo tax should lower their fees for continuing customers
Date published: 2021-03-02
Rated 3 out of 5 by from Turbo tax helpful, but... Everything starts great, originally worked on the free version up to the very end. Then I was forced into getting the next level because it would not let me progress further. when free turns to a $150 charge against our return for me and my wife I feel a little used and abused. Otherwise I got it over with, moral of the story is nothing is free and they will squeeze what they can out of you because at the end of the day they are "helping" for a fee that comes at the end
Date published: 2021-03-02
Rated 5 out of 5 by from turbotx review overall great experience. very helpful when i was stuck.
Date published: 2021-03-02
Rated 5 out of 5 by from you guys rock you all are so great im so happy i got this done thank you guys for helping me
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8884
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Easy step was more confusing this year. I found easy step much more difficult to use this year. One of our 1099s was applicable to a self employed business and I was not asked if this 1099 was applicable to Schedule C. I also had a difficult time entering a SEP contribution related to the self employment business. I did have a good experience with a TT call to a support assistant who was very helpful
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax Makes Taxes Easy Very straightforward and free! I like that it saves information from the previous year.
Date published: 2021-03-02
Rated 5 out of 5 by from Very easy to use and is awesome Very easy to use and is awesome. Will continue to use every year
Date published: 2021-03-02
Rated 5 out of 5 by from Easier this year! I have assisted my family members and also have done our personal taxes using Turbo Tax. My granddaughter did her business taxes using Turbo Tax. Great format and it gets easier each time. In the past I did try HRB and was not satisfied. My grandson named his kitten Turbo!
Date published: 2021-03-02
Rated 2 out of 5 by from Business Turbotax is NOT intuitive TurboTax Business is far from perfect. It's not much more than a form filling app. Lots of functionality is missing. Step-by-step covered very little. State version for CA did not guide you through state differences, had to manually entered deductions via forms. When efiling, it did NOT prompt me to attach required attachments - had to contact customer support. Will likely have to refile manually. Very disappointed with this product.
Date published: 2021-03-02
Rated 5 out of 5 by from Saving Money Very easy to use and way less expensive then H&R or any other preparer ol
Date published: 2021-03-02
Rated 3 out of 5 by from turbo Turbo tax should lower their fees for continuing customers
Date published: 2021-03-02
Rated 3 out of 5 by from Turbo tax helpful, but... Everything starts great, originally worked on the free version up to the very end. Then I was forced into getting the next level because it would not let me progress further. when free turns to a $150 charge against our return for me and my wife I feel a little used and abused. Otherwise I got it over with, moral of the story is nothing is free and they will squeeze what they can out of you because at the end of the day they are "helping" for a fee that comes at the end
Date published: 2021-03-02
Rated 5 out of 5 by from turbotx review overall great experience. very helpful when i was stuck.
Date published: 2021-03-02
Rated 5 out of 5 by from you guys rock you all are so great im so happy i got this done thank you guys for helping me
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8884