TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Good It was a good experience considering this was the first time I have ever used an online service despite my knowledge with it.
Date published: 2022-03-31
Rated 5 out of 5 by from Great Job Catherine Catherine was in touch and explained every step of the way. She answered every question I had, and did it in a short time. I had complete confidence in her tax knowledge with her 30 years of experience. Even when she was juggling other clients she kept in touch. 10/10 will file again.
Date published: 2022-03-31
Rated 5 out of 5 by from Good Good application for efilling. Will recommend to other
Date published: 2022-03-31
Rated 5 out of 5 by from Easy and efficient Loved it! It was quick and simple. I will be using turbo tax every year
Date published: 2022-03-31
Rated 5 out of 5 by from TURBOTAX IS AWESOME!!! Great interface that takes the intimidation out of filing taxes.
Date published: 2022-03-31
Rated 5 out of 5 by from TURBO TAX GREAT. I HAVE USED FOREVER. ALL QUESTIONS ARE EASY TO ANSWER.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbotax is awesome it is great toll. it make this very important year process easier
Date published: 2022-03-31
Rated 5 out of 5 by from using turbo tax was awesome Awesssssssommmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
Date published: 2022-03-31
Rated 2 out of 5 by from Way too hard to use Entering Data is easy. 20 minutes, MFJ. But I always have a few forms left over that TT never asked me about. Now I spend the next 7 evenings, almost becoming a CPA myself, trying how to address the sale of a home bequeathed to me, and 401(a) contributions! TT never asked the right questions, and lead me astray with what they had. (Hint: the answers are - Short term investment, and not an IRA) It took TONS of Googling to get a consensus of how to address just these 2 items using TT. We'll see in a few months if I did them correctly, but TT was NO HELP! I say this every year, but this year I mean it: next year - Quicken.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax Live helped us! Debbie filed our taxes this year. I usually do it but we ran into an unusual situation that I couldn't fix. She had a meeting with other people and researched to figure out how to help us. She got it fix and filed in record time.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 8877
TurboTaxTurboTax Customer Ratings & Reviews
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Select all that apply to find reviewers similar to you.
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Student
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Rated 4 out of 5 by from Good It was a good experience considering this was the first time I have ever used an online service despite my knowledge with it.
Date published: 2022-03-31
Rated 5 out of 5 by from Great Job Catherine Catherine was in touch and explained every step of the way. She answered every question I had, and did it in a short time. I had complete confidence in her tax knowledge with her 30 years of experience. Even when she was juggling other clients she kept in touch. 10/10 will file again.
Date published: 2022-03-31
Rated 5 out of 5 by from Good Good application for efilling. Will recommend to other
Date published: 2022-03-31
Rated 5 out of 5 by from Easy and efficient Loved it! It was quick and simple. I will be using turbo tax every year
Date published: 2022-03-31
Rated 5 out of 5 by from TURBOTAX IS AWESOME!!! Great interface that takes the intimidation out of filing taxes.
Date published: 2022-03-31
Rated 5 out of 5 by from TURBO TAX GREAT. I HAVE USED FOREVER. ALL QUESTIONS ARE EASY TO ANSWER.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbotax is awesome it is great toll. it make this very important year process easier
Date published: 2022-03-31
Rated 5 out of 5 by from using turbo tax was awesome Awesssssssommmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
Date published: 2022-03-31
Rated 2 out of 5 by from Way too hard to use Entering Data is easy. 20 minutes, MFJ. But I always have a few forms left over that TT never asked me about. Now I spend the next 7 evenings, almost becoming a CPA myself, trying how to address the sale of a home bequeathed to me, and 401(a) contributions! TT never asked the right questions, and lead me astray with what they had. (Hint: the answers are - Short term investment, and not an IRA) It took TONS of Googling to get a consensus of how to address just these 2 items using TT. We'll see in a few months if I did them correctly, but TT was NO HELP! I say this every year, but this year I mean it: next year - Quicken.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax Live helped us! Debbie filed our taxes this year. I usually do it but we ran into an unusual situation that I couldn't fix. She had a meeting with other people and researched to figure out how to help us. She got it fix and filed in record time.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 8877