TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Easy experience I have use TurboTax for years. The process is always easy and I get a fair refund every year. Thank you!
Date published: 2022-02-21
Rated 4 out of 5 by from Very Convenient Simple tax filer. Love Basic being completely free, especially since my taxes ARE very basic. Easy to navigate through. I loved that there was an option for support with a FREE upgrade. That was awesome since I did have a question after being newly divorced. Taxes are never fun, but this process seems easy enough.
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is Easy I am pleased with TurboTax free edition. Easy and simple to understand. Thank you!
Date published: 2022-02-21
Rated 4 out of 5 by from turbo tax is easy to use I had a problem with one of my tax returns and turbo tax fixed it. The resubmit was easy peasy
Date published: 2022-02-21
Rated 5 out of 5 by from Love Turbo tax, They are the very best!!! Very happy with Turbo tax; very easy to navigate through my taxes. I’m impressed!
Date published: 2022-02-21
Rated 3 out of 5 by from Hidden Fees Hidden fees - watch yourself and don't deduct fee from your return, that costs an extra $39!
Date published: 2022-02-21
Rated 1 out of 5 by from TurboTax Review I've used TurboTax for nearly 5 years now and this is the first year I've ever encountered multiple issues. I've had to attempt to resend my state taxes nearly 10 times due to a software issue for the state of Oregon. My state taxes were rejected due to reject code OR_FederalTaxLiability_Software Update_R18_TY21. I've talked to 2 TT reps, both I couldn't understand, and got nowhere. I was told to try on the 17th and I still got the same error, I was told to try and do it on the 24th of February with no clear explanation as to why TurboTax was even having the software issue. When you log in to reattempt submission, it doesn't give clear explanations as to the update performed and if the issue is fixed. You just have to hope that it has been fixed otherwise you get another email notification, AFTER paying for the service, that your state taxes have been rejected...AGAIN! Hopefully this time it works otherwise I'll be requesting a refund because the error in the software was corrected and I'm unable to use the service for my state taxes.
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is so awesome!! TurboTax is been an Great experience so far, I’ll highly recommend family & a friend.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is great! I have used Turbo Tax for years and it works for me
Date published: 2022-02-21
Rated 5 out of 5 by from SO Easy SO Worth it I am thrilled that I decided to use TurboTax again for my tax returns. Some life changes due to the pandemic prompted me to allow the service to "dig" a little more regarding certain expenses and statuses and this guided me to get the credits that allow me to get the biggest return I've ever had. This is so helpful considering the impact of the last two years and was well worth it.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 8772
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy experience I have use TurboTax for years. The process is always easy and I get a fair refund every year. Thank you!
Date published: 2022-02-21
Rated 4 out of 5 by from Very Convenient Simple tax filer. Love Basic being completely free, especially since my taxes ARE very basic. Easy to navigate through. I loved that there was an option for support with a FREE upgrade. That was awesome since I did have a question after being newly divorced. Taxes are never fun, but this process seems easy enough.
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is Easy I am pleased with TurboTax free edition. Easy and simple to understand. Thank you!
Date published: 2022-02-21
Rated 4 out of 5 by from turbo tax is easy to use I had a problem with one of my tax returns and turbo tax fixed it. The resubmit was easy peasy
Date published: 2022-02-21
Rated 5 out of 5 by from Love Turbo tax, They are the very best!!! Very happy with Turbo tax; very easy to navigate through my taxes. I’m impressed!
Date published: 2022-02-21
Rated 3 out of 5 by from Hidden Fees Hidden fees - watch yourself and don't deduct fee from your return, that costs an extra $39!
Date published: 2022-02-21
Rated 1 out of 5 by from TurboTax Review I've used TurboTax for nearly 5 years now and this is the first year I've ever encountered multiple issues. I've had to attempt to resend my state taxes nearly 10 times due to a software issue for the state of Oregon. My state taxes were rejected due to reject code OR_FederalTaxLiability_Software Update_R18_TY21. I've talked to 2 TT reps, both I couldn't understand, and got nowhere. I was told to try on the 17th and I still got the same error, I was told to try and do it on the 24th of February with no clear explanation as to why TurboTax was even having the software issue. When you log in to reattempt submission, it doesn't give clear explanations as to the update performed and if the issue is fixed. You just have to hope that it has been fixed otherwise you get another email notification, AFTER paying for the service, that your state taxes have been rejected...AGAIN! Hopefully this time it works otherwise I'll be requesting a refund because the error in the software was corrected and I'm unable to use the service for my state taxes.
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is so awesome!! TurboTax is been an Great experience so far, I’ll highly recommend family & a friend.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is great! I have used Turbo Tax for years and it works for me
Date published: 2022-02-21
Rated 5 out of 5 by from SO Easy SO Worth it I am thrilled that I decided to use TurboTax again for my tax returns. Some life changes due to the pandemic prompted me to allow the service to "dig" a little more regarding certain expenses and statuses and this guided me to get the credits that allow me to get the biggest return I've ever had. This is so helpful considering the impact of the last two years and was well worth it.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 8772