TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from TurboTax leaves much to be desired Turbotax has all the features I need as a self-employed sole proprietor. However, some of the processes about putting the information in are a little convuluted. The help section was not working when I would click on a question (for clarification or more info). That was extremely frustrating. The cryptocurrency features could use work too. It seems to get better every year, but I still expect more out of a product at this price point.
Date published: 2022-03-17
Rated 5 out of 5 by from Great product & user friendly Great product, easy to use, and help is there if you need it.
Date published: 2022-03-17
Rated 5 out of 5 by from Dean was amazing to work with! Dean was an amazing person to work with! he was quick to respond to all of my questions as well as completing our return in a timely fashion! cant say enough good things about his help!
Date published: 2022-03-17
Rated 5 out of 5 by from Easy I've used Turbo Tax several years and it walks you through it. If I need help, I can look at FAQs or go to a forum
Date published: 2022-03-17
Rated 4 out of 5 by from TurboTax works! Fast. Accurate. I have used TurboTax for many years. It is familiar, from year to year.
Date published: 2022-03-17
Rated 5 out of 5 by from Diane was awesome Diane was so pleasant and quick on the answers to any question. I talked with her on speaker while filing out the forms. We got done in forty minutes when it usually takes hours. But the real deal is that I didn't have to pay a cent for the services or filing. Thank You all at TURBO TAX
Date published: 2022-03-17
Rated 5 out of 5 by from Product Review Good product for retired people on fixed income. Provides helpful advice and assistance, as well as convenience of on-line transmittal of completed forms. Very satisfied.
Date published: 2022-03-17
Rated 4 out of 5 by from Excellent tax product I've been using turbotax for 8 years. This product was recommended through my USAA affiliation. But, the only issue I ever have is the review. When TT says a "question" needs to be answered regarding one of the forms, there never is an explanation of what it is that you are trying to answer.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax Live is awesome The agent found mistakes from previous years that got me a refund this year when I was expecting a huge bill since I sold a rental property
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is awesome! This is my 3rd year filing with turbotax. It is the easiest and best option I have found. It makes it super easy -- by walking you through the entire process.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 8754
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax leaves much to be desired Turbotax has all the features I need as a self-employed sole proprietor. However, some of the processes about putting the information in are a little convuluted. The help section was not working when I would click on a question (for clarification or more info). That was extremely frustrating. The cryptocurrency features could use work too. It seems to get better every year, but I still expect more out of a product at this price point.
Date published: 2022-03-17
Rated 5 out of 5 by from Great product & user friendly Great product, easy to use, and help is there if you need it.
Date published: 2022-03-17
Rated 5 out of 5 by from Dean was amazing to work with! Dean was an amazing person to work with! he was quick to respond to all of my questions as well as completing our return in a timely fashion! cant say enough good things about his help!
Date published: 2022-03-17
Rated 5 out of 5 by from Easy I've used Turbo Tax several years and it walks you through it. If I need help, I can look at FAQs or go to a forum
Date published: 2022-03-17
Rated 4 out of 5 by from TurboTax works! Fast. Accurate. I have used TurboTax for many years. It is familiar, from year to year.
Date published: 2022-03-17
Rated 5 out of 5 by from Diane was awesome Diane was so pleasant and quick on the answers to any question. I talked with her on speaker while filing out the forms. We got done in forty minutes when it usually takes hours. But the real deal is that I didn't have to pay a cent for the services or filing. Thank You all at TURBO TAX
Date published: 2022-03-17
Rated 5 out of 5 by from Product Review Good product for retired people on fixed income. Provides helpful advice and assistance, as well as convenience of on-line transmittal of completed forms. Very satisfied.
Date published: 2022-03-17
Rated 4 out of 5 by from Excellent tax product I've been using turbotax for 8 years. This product was recommended through my USAA affiliation. But, the only issue I ever have is the review. When TT says a "question" needs to be answered regarding one of the forms, there never is an explanation of what it is that you are trying to answer.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax Live is awesome The agent found mistakes from previous years that got me a refund this year when I was expecting a huge bill since I sold a rental property
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is awesome! This is my 3rd year filing with turbotax. It is the easiest and best option I have found. It makes it super easy -- by walking you through the entire process.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 8754