TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is the the best online tax service I have used turbo tax for 8 years. They are quick easy and precise.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is awesome All the folks I spoke with were helpful. We finally solved all the problems.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome site Turbo tax is and awesome and easy site to use highly recommended
Date published: 2021-03-02
Rated 2 out of 5 by from Rejected entry but no solution provided When trying to file NYS taxes, TurboTax prompted me that my NYS tax exempt income from NYS pension was not a valid entry, but it provided no explanation, nor any solution. It simply dumped me to a line on the NYS tax form. I tried asking question to on-line interactive TurboTax advisor, but only got unrelated stock answers. I tried to make personal contact with TurboTax, but was only offer an appointment in 2 weeks. I was able to find solution on non-TurboTax on-line form from others who had same problem with TurboTax not recognizing NY tax exemption of NYS pensions. This was very frustrating. Also, TurboTax prompted that I had to revisit and update Dog-Breeding Business entry data, which I did several times, but TurboTax sent me back into the same loop and would not either complete entries or tell me where they thought was a problem. I finally ignored this prompt and filed. This frustrated me and made me angry.
Date published: 2021-03-02
Rated 5 out of 5 by from I love filing with turbo tax they are awsome Amazing experience each year. I will continue using turbo tax
Date published: 2021-03-02
Rated 5 out of 5 by from easy to follow very easy to use Will use again. Verified all my information thoroughly.
Date published: 2021-03-02
Rated 5 out of 5 by from 1st time using...easy and great It was my first time to use it, it was easy step by step. I had the help of an agent for one question, she was very helpful and explained the answer.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax 2021 Didn't need to chat with a live person, it was very self explanatory and helpful.
Date published: 2021-03-02
Rated 5 out of 5 by from I have been using Turbo Tax for years. I have been using turbo tax for man years and find it easier than any other planform.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is wonderful. I've used Turbo Tax for many years & the experience has been wonderful.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8737
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is the the best online tax service I have used turbo tax for 8 years. They are quick easy and precise.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is awesome All the folks I spoke with were helpful. We finally solved all the problems.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome site Turbo tax is and awesome and easy site to use highly recommended
Date published: 2021-03-02
Rated 2 out of 5 by from Rejected entry but no solution provided When trying to file NYS taxes, TurboTax prompted me that my NYS tax exempt income from NYS pension was not a valid entry, but it provided no explanation, nor any solution. It simply dumped me to a line on the NYS tax form. I tried asking question to on-line interactive TurboTax advisor, but only got unrelated stock answers. I tried to make personal contact with TurboTax, but was only offer an appointment in 2 weeks. I was able to find solution on non-TurboTax on-line form from others who had same problem with TurboTax not recognizing NY tax exemption of NYS pensions. This was very frustrating. Also, TurboTax prompted that I had to revisit and update Dog-Breeding Business entry data, which I did several times, but TurboTax sent me back into the same loop and would not either complete entries or tell me where they thought was a problem. I finally ignored this prompt and filed. This frustrated me and made me angry.
Date published: 2021-03-02
Rated 5 out of 5 by from I love filing with turbo tax they are awsome Amazing experience each year. I will continue using turbo tax
Date published: 2021-03-02
Rated 5 out of 5 by from easy to follow very easy to use Will use again. Verified all my information thoroughly.
Date published: 2021-03-02
Rated 5 out of 5 by from 1st time using...easy and great It was my first time to use it, it was easy step by step. I had the help of an agent for one question, she was very helpful and explained the answer.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax 2021 Didn't need to chat with a live person, it was very self explanatory and helpful.
Date published: 2021-03-02
Rated 5 out of 5 by from I have been using Turbo Tax for years. I have been using turbo tax for man years and find it easier than any other planform.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is wonderful. I've used Turbo Tax for many years & the experience has been wonderful.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8737