TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tubo Tax Gets Job Done Easy to use and tackles each tax area in an organized fashion. Explanation clear and concise.
Date published: 2022-04-11
Rated 3 out of 5 by from Confusing Charges This Year I've used Turbo Tax for the past few years. I've used it because it's a free, easy and straightforward service. But this year, it required me to upgrade from the free service plan and I was charged over $100 for this upgraded plan. I don't know why this upgrade was mandatory in order for me to file my return.
Date published: 2022-04-11
Rated 1 out of 5 by from horrible it took at least 6 people to help me, countless hours on the phone with what I thought would be a very simple question for their "experts"..
Date published: 2022-04-11
Rated 4 out of 5 by from TurboTax Review - 2021 Tax Filing I've been using TurboTax now for over 20 years, and the Premier version for probably 10 years. Typically, I begin with the "Guide Me" feature and work to the end. Then I'll go through again and use the forms to help verify my train of thought and look for items I may have entered incorrectly. TurboTax will usually flag my mistakes as I make them, but it's good to double check. I like being able to work the options aspect with TurboTax and reviewing the TurboTax suggestions for the best tax filing results. Lastly, being able to download W2, investment and securities information is terrific!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is truly amazing This service took all the stress out of entering stock info for the first time. Thanks
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax 2022 Great product - have been a TT user for over 30 years
Date published: 2022-04-11
Rated 5 out of 5 by from very easey Very easy to use. Very simple step by step instructions.
Date published: 2022-04-11
Rated 5 out of 5 by from love it Been using it for years. Never had any issues and the live help is great.
Date published: 2022-04-11
Rated 5 out of 5 by from TURBO TAX IS AWSOME THIS YEAR WAS MY FASTEST EVER USING TURBO TAX DELUX JESSICA WAS VERY HELPFULL AND FRIENDLY AND WALKED ME THROUGH.THANK YOU !!!!!
Date published: 2022-04-11
Rated 4 out of 5 by from Quick and easy Easy to use, file. I have filed myself with government website though this is easier formatting and thought process.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 8709
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tubo Tax Gets Job Done Easy to use and tackles each tax area in an organized fashion. Explanation clear and concise.
Date published: 2022-04-11
Rated 3 out of 5 by from Confusing Charges This Year I've used Turbo Tax for the past few years. I've used it because it's a free, easy and straightforward service. But this year, it required me to upgrade from the free service plan and I was charged over $100 for this upgraded plan. I don't know why this upgrade was mandatory in order for me to file my return.
Date published: 2022-04-11
Rated 1 out of 5 by from horrible it took at least 6 people to help me, countless hours on the phone with what I thought would be a very simple question for their "experts"..
Date published: 2022-04-11
Rated 4 out of 5 by from TurboTax Review - 2021 Tax Filing I've been using TurboTax now for over 20 years, and the Premier version for probably 10 years. Typically, I begin with the "Guide Me" feature and work to the end. Then I'll go through again and use the forms to help verify my train of thought and look for items I may have entered incorrectly. TurboTax will usually flag my mistakes as I make them, but it's good to double check. I like being able to work the options aspect with TurboTax and reviewing the TurboTax suggestions for the best tax filing results. Lastly, being able to download W2, investment and securities information is terrific!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is truly amazing This service took all the stress out of entering stock info for the first time. Thanks
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax 2022 Great product - have been a TT user for over 30 years
Date published: 2022-04-11
Rated 5 out of 5 by from very easey Very easy to use. Very simple step by step instructions.
Date published: 2022-04-11
Rated 5 out of 5 by from love it Been using it for years. Never had any issues and the live help is great.
Date published: 2022-04-11
Rated 5 out of 5 by from TURBO TAX IS AWSOME THIS YEAR WAS MY FASTEST EVER USING TURBO TAX DELUX JESSICA WAS VERY HELPFULL AND FRIENDLY AND WALKED ME THROUGH.THANK YOU !!!!!
Date published: 2022-04-11
Rated 4 out of 5 by from Quick and easy Easy to use, file. I have filed myself with government website though this is easier formatting and thought process.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 8709