TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
George073 from
Tubo Tax Gets Job Done
Easy to use and tackles each tax area in an organized fashion. Explanation clear and concise.
Date published: 2022-04-11
Rated 3 out of 5 by
AB9595 from
Confusing Charges This Year
I've used Turbo Tax for the past few years. I've used it because it's a free, easy and straightforward service. But this year, it required me to upgrade from the free service plan and I was charged over $100 for this upgraded plan. I don't know why this upgrade was mandatory in order for me to file my return.
Date published: 2022-04-11
Rated 1 out of 5 by
jennn84566546454654 from
horrible
it took at least 6 people to help me, countless hours on the phone with what I thought would be a very simple question for their "experts"..
Date published: 2022-04-11
Rated 4 out of 5 by
Wayne1949 from
TurboTax Review - 2021 Tax Filing
I've been using TurboTax now for over 20 years, and the Premier version for probably 10 years. Typically, I begin with the "Guide Me" feature and work to the end. Then I'll go through again and use the forms to help verify my train of thought and look for items I may have entered incorrectly. TurboTax will usually flag my mistakes as I make them, but it's good to double check. I like being able to work the options aspect with TurboTax and reviewing the TurboTax suggestions for the best tax filing results. Lastly, being able to download W2, investment and securities information is terrific!
Date published: 2022-04-11
Rated 5 out of 5 by
galewale from
Turbo Tax is truly amazing
This service took all the stress out of entering stock info for the first time. Thanks
Date published: 2022-04-11
Rated 5 out of 5 by
richcaller from
Turbo Tax 2022
Great product - have been a TT user for over 30 years
Date published: 2022-04-11
Rated 5 out of 5 by
bdTroy from
very easey
Very easy to use. Very simple step by step instructions.
Date published: 2022-04-11
Rated 5 out of 5 by
lost one from
love it
Been using it for years. Never had any issues and the live help is great.
Date published: 2022-04-11
Rated 5 out of 5 by
MARYREY12 from
TURBO TAX IS AWSOME
THIS YEAR WAS MY FASTEST EVER USING TURBO TAX DELUX JESSICA WAS VERY HELPFULL AND FRIENDLY AND WALKED ME THROUGH.THANK YOU !!!!!
Date published: 2022-04-11
Rated 4 out of 5 by
Adam1992 from
Quick and easy
Easy to use, file. I have filed myself with government website though this is easier formatting and thought process.
All TurboTax® Offerings Reviews - Page 8709
Date published: 2022-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
George073 from
Tubo Tax Gets Job Done
Easy to use and tackles each tax area in an organized fashion. Explanation clear and concise.
Date published: 2022-04-11
Rated 3 out of 5 by
AB9595 from
Confusing Charges This Year
I've used Turbo Tax for the past few years. I've used it because it's a free, easy and straightforward service. But this year, it required me to upgrade from the free service plan and I was charged over $100 for this upgraded plan. I don't know why this upgrade was mandatory in order for me to file my return.
Date published: 2022-04-11
Rated 1 out of 5 by
jennn84566546454654 from
horrible
it took at least 6 people to help me, countless hours on the phone with what I thought would be a very simple question for their "experts"..
Date published: 2022-04-11
Rated 4 out of 5 by
Wayne1949 from
TurboTax Review - 2021 Tax Filing
I've been using TurboTax now for over 20 years, and the Premier version for probably 10 years. Typically, I begin with the "Guide Me" feature and work to the end. Then I'll go through again and use the forms to help verify my train of thought and look for items I may have entered incorrectly. TurboTax will usually flag my mistakes as I make them, but it's good to double check. I like being able to work the options aspect with TurboTax and reviewing the TurboTax suggestions for the best tax filing results. Lastly, being able to download W2, investment and securities information is terrific!
Date published: 2022-04-11
Rated 5 out of 5 by
galewale from
Turbo Tax is truly amazing
This service took all the stress out of entering stock info for the first time. Thanks
Date published: 2022-04-11
Rated 5 out of 5 by
richcaller from
Turbo Tax 2022
Great product - have been a TT user for over 30 years
Date published: 2022-04-11
Rated 5 out of 5 by
bdTroy from
very easey
Very easy to use. Very simple step by step instructions.
Date published: 2022-04-11
Rated 5 out of 5 by
lost one from
love it
Been using it for years. Never had any issues and the live help is great.
Date published: 2022-04-11
Rated 5 out of 5 by
MARYREY12 from
TURBO TAX IS AWSOME
THIS YEAR WAS MY FASTEST EVER USING TURBO TAX DELUX JESSICA WAS VERY HELPFULL AND FRIENDLY AND WALKED ME THROUGH.THANK YOU !!!!!
Date published: 2022-04-11
Rated 4 out of 5 by
Adam1992 from
Quick and easy
Easy to use, file. I have filed myself with government website though this is easier formatting and thought process.
All TurboTax® Offerings Reviews - Page 8709
Date published: 2022-04-11