TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is amazing! Again this year, Turbo Tax was fast, easy, convenient, informative, stress free and reasonably priced!
Date published: 2023-02-28
Rated 4 out of 5 by from turbot ax was fabulous. basic skills. my experience was great and i learned basic skills on filling my taxes. the expert was fabulous at one point because its not 24/7 but their help was grate
Date published: 2023-02-28
Rated 3 out of 5 by from Not Affordable Anymore TurboTax used to be a great option to file your taxes through, because it was free, so one was able to keep their refund, however, over recent years, the cost to use the service has gotten so costly, that it takes the majority of my refund. Now, the refund I receive, essentially goes right back to TurboTax, to pay for filing my taxes. Is there a way to lower the cost of the services so that individuals actually receive the maximum amount of their refund?
Date published: 2023-02-28
Rated 2 out of 5 by from Once Upon a Time Remember when TurboTax (TT) was the savior of taxes, helping you escape the charges and ensuring you got everything out of using them? They used to say, "Stop paying people to do your taxes, YOU do them, save yourself!" Now, see below, I have to enter my email (so that I am not anonymous), my everything just to leave this review of TT. More this year than any previous, TT has began to become a corporation that they initially designed themselves to buck against. If this is their new business model, this will be my last year utilizing them. I am most definitely not asking you to stop using them, I am simply stating that this will be my last year, you are welcome to make your own decisions. I wish you all the best!
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo tax is awesome Satisfaction is the application TurboTax is very easy to use
Date published: 2023-02-28
Rated 5 out of 5 by from Long time user of Turbotax I have been using Turbotax for more than 5 years now. It is very user friendly also considering the fact that I do have some complexities like Foreign income etc.
Date published: 2023-02-28
Rated 4 out of 5 by from Easy to use. Keeps getting more expensive. TurboTax is so easy to use. I love it for that reason. However, it keeps going up in price. I may be looking to use a new program in the future. I've used this program for 8 years, but the cost for basic services is almost as much as using a CPA for very simplistic returns.
Date published: 2023-02-28
Rated 5 out of 5 by from Pretty cool It was my first time filing with TurboTax and it was very frustrating to do but with the help of the representatives it became extremely easy for me and I understood everything because they gave me a step-by-step process on what I needed to understand
Date published: 2023-02-28
Rated 5 out of 5 by from Great! Great service! the process was easy and convenient.
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is great! TurboTax is very useful, informative and easy to use.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8685
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is amazing! Again this year, Turbo Tax was fast, easy, convenient, informative, stress free and reasonably priced!
Date published: 2023-02-28
Rated 4 out of 5 by from turbot ax was fabulous. basic skills. my experience was great and i learned basic skills on filling my taxes. the expert was fabulous at one point because its not 24/7 but their help was grate
Date published: 2023-02-28
Rated 3 out of 5 by from Not Affordable Anymore TurboTax used to be a great option to file your taxes through, because it was free, so one was able to keep their refund, however, over recent years, the cost to use the service has gotten so costly, that it takes the majority of my refund. Now, the refund I receive, essentially goes right back to TurboTax, to pay for filing my taxes. Is there a way to lower the cost of the services so that individuals actually receive the maximum amount of their refund?
Date published: 2023-02-28
Rated 2 out of 5 by from Once Upon a Time Remember when TurboTax (TT) was the savior of taxes, helping you escape the charges and ensuring you got everything out of using them? They used to say, "Stop paying people to do your taxes, YOU do them, save yourself!" Now, see below, I have to enter my email (so that I am not anonymous), my everything just to leave this review of TT. More this year than any previous, TT has began to become a corporation that they initially designed themselves to buck against. If this is their new business model, this will be my last year utilizing them. I am most definitely not asking you to stop using them, I am simply stating that this will be my last year, you are welcome to make your own decisions. I wish you all the best!
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo tax is awesome Satisfaction is the application TurboTax is very easy to use
Date published: 2023-02-28
Rated 5 out of 5 by from Long time user of Turbotax I have been using Turbotax for more than 5 years now. It is very user friendly also considering the fact that I do have some complexities like Foreign income etc.
Date published: 2023-02-28
Rated 4 out of 5 by from Easy to use. Keeps getting more expensive. TurboTax is so easy to use. I love it for that reason. However, it keeps going up in price. I may be looking to use a new program in the future. I've used this program for 8 years, but the cost for basic services is almost as much as using a CPA for very simplistic returns.
Date published: 2023-02-28
Rated 5 out of 5 by from Pretty cool It was my first time filing with TurboTax and it was very frustrating to do but with the help of the representatives it became extremely easy for me and I understood everything because they gave me a step-by-step process on what I needed to understand
Date published: 2023-02-28
Rated 5 out of 5 by from Great! Great service! the process was easy and convenient.
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is great! TurboTax is very useful, informative and easy to use.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8685