TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Live Full Service
Rated 3 out of 5 by
katykar from
it was great
good experience. it was quick and easy. done in a week
Date published: 2022-04-02
Rated 5 out of 5 by
RJ1975 from
Outstanding Product
Very fast and informative, sends you updates. I'm glad I used this program.
Date published: 2022-04-02
Rated 3 out of 5 by
DeM21776 from
Worst Version of Turbo Tax
I have been using Turbo Tax for a very long time. The 2021 version is the worst yet. I had to go through the forms individually multiple times due to issues in the "walk me through". There is nothing that indicates the Detroit City tax form will be auto generated. The other city tax form that we had to fill out didn't work properly and was pulling incorrect info. User beware!
Date published: 2022-04-02
Rated 4 out of 5 by
Patti In Lucca from
Always a glitch
Everything went fine until final review. Turbotax kept wanting me to fix something that was correct on my 1095-A form. Continuos loop, would not approve my correct answer. So frustrating. If this was the first time, I wouldn't complain, but its about the 10th time.
Date published: 2022-04-02
Rated 5 out of 5 by
danr1303 from
I've used Turbo Tax for at least a decade
First time I used full service. I liked it but I might go back to where I do my own on Turbo tax and have Turbo tax review it. I like having hands on.
Date published: 2022-04-02
Rated 3 out of 5 by
James138 from
State e-file needs improvement
I've used TurboTax for years and the tax prep process has been relatively easy. This year for the first time Intuit made me pay a fee to e-file my MN state return before informing me that I was not eligible to e-file due to owing an underpayment penalty (requires mailed return). It would seem, with all their experience, Intuit would know to check that requirement before asking me to pay an e-file fee. Not sure how to recover my payment now. Frustrating.
Date published: 2022-04-02
Rated 5 out of 5 by
Brygo11 from
Turbo tax is a helpful tool
I like the tools turbo tax provide, and the options to file taxes.
Date published: 2022-04-02
Rated 5 out of 5 by
Amruth from
Awesome service
The tax filing process with TurboTax is pretty simple and straight forward. My tax return expert was super helpful.
Date published: 2022-04-02
Rated 5 out of 5 by
New Yorker 3721 from
Great software and easy to use
Very friendly tax return program to help the taxpayers to file the tax return. Just follow the pages of the instructions. The steps are clear.
Date published: 2022-04-02
Rated 4 out of 5 by
Mommalu1 from
2021 was a challenge
2021 TurboTax was easy to enter all the necessary information as always but e-filing was a challenge this year! After many updates daily we were able to e-file. I think it was a system overload for Turbo Tax. I will use it again next year also!
All TurboTax® Offerings Reviews - Page 8650
Date published: 2022-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
katykar from
it was great
good experience. it was quick and easy. done in a week
Date published: 2022-04-02
Rated 5 out of 5 by
RJ1975 from
Outstanding Product
Very fast and informative, sends you updates. I'm glad I used this program.
Date published: 2022-04-02
Rated 3 out of 5 by
DeM21776 from
Worst Version of Turbo Tax
I have been using Turbo Tax for a very long time. The 2021 version is the worst yet. I had to go through the forms individually multiple times due to issues in the "walk me through". There is nothing that indicates the Detroit City tax form will be auto generated. The other city tax form that we had to fill out didn't work properly and was pulling incorrect info. User beware!
Date published: 2022-04-02
Rated 4 out of 5 by
Patti In Lucca from
Always a glitch
Everything went fine until final review. Turbotax kept wanting me to fix something that was correct on my 1095-A form. Continuos loop, would not approve my correct answer. So frustrating. If this was the first time, I wouldn't complain, but its about the 10th time.
Date published: 2022-04-02
Rated 5 out of 5 by
danr1303 from
I've used Turbo Tax for at least a decade
First time I used full service. I liked it but I might go back to where I do my own on Turbo tax and have Turbo tax review it. I like having hands on.
Date published: 2022-04-02
Rated 3 out of 5 by
James138 from
State e-file needs improvement
I've used TurboTax for years and the tax prep process has been relatively easy. This year for the first time Intuit made me pay a fee to e-file my MN state return before informing me that I was not eligible to e-file due to owing an underpayment penalty (requires mailed return). It would seem, with all their experience, Intuit would know to check that requirement before asking me to pay an e-file fee. Not sure how to recover my payment now. Frustrating.
Date published: 2022-04-02
Rated 5 out of 5 by
Brygo11 from
Turbo tax is a helpful tool
I like the tools turbo tax provide, and the options to file taxes.
Date published: 2022-04-02
Rated 5 out of 5 by
Amruth from
Awesome service
The tax filing process with TurboTax is pretty simple and straight forward. My tax return expert was super helpful.
Date published: 2022-04-02
Rated 5 out of 5 by
New Yorker 3721 from
Great software and easy to use
Very friendly tax return program to help the taxpayers to file the tax return. Just follow the pages of the instructions. The steps are clear.
Date published: 2022-04-02
Rated 4 out of 5 by
Mommalu1 from
2021 was a challenge
2021 TurboTax was easy to enter all the necessary information as always but e-filing was a challenge this year! After many updates daily we were able to e-file. I think it was a system overload for Turbo Tax. I will use it again next year also!
All TurboTax® Offerings Reviews - Page 8650
Date published: 2022-04-02