TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Why the extra charge to process? This is my 8th year using TurboTax and I always wonder why we get charged an extra $40 to process our refund? Why are we being charged to literally PAY YOU ALREADY. Will be looking elsewhere next tax season. Stop taking advantage of your paying customers.
Date published: 2021-03-03
Rated 5 out of 5 by from I love turbo tax i didn’t engage with a live agent but turbo tax what does this means helped out big time
Date published: 2021-03-03
Rated 5 out of 5 by from Great experience Used a cpa for years...turbo tax much easier less secretive and absolutely better in every way
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is convenient its confusing to go back and correct if necessary.
Date published: 2021-03-03
Rated 5 out of 5 by from Relieved! TurboTax is easy to use and very helpful! When you're not sure of something, there are all kind of FAQ's that you can refer to for help. It's usually already listed, but for some reason it's not, there's a live chat available.
Date published: 2021-03-03
Rated 5 out of 5 by from You Guy's Are Great I did not use an expert this year, but it was easy for me to navigate independently.
Date published: 2021-03-03
Rated 4 out of 5 by from Easy and understandable! My Fiance helped me file my return and I found it very easy to submit.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is Great!!! The website was very easy to navigate, and had icons that helped when I needed additional understanding!
Date published: 2021-03-03
Rated 5 out of 5 by from I heart TurboTax Thank you for always making it easy for me to file my taxes every year!!!!
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax is good for basic returns. I like the questions asked to help guide me thought the process. I got a bit cumbersome when reviewing the forms
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8643
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Why the extra charge to process? This is my 8th year using TurboTax and I always wonder why we get charged an extra $40 to process our refund? Why are we being charged to literally PAY YOU ALREADY. Will be looking elsewhere next tax season. Stop taking advantage of your paying customers.
Date published: 2021-03-03
Rated 5 out of 5 by from I love turbo tax i didn’t engage with a live agent but turbo tax what does this means helped out big time
Date published: 2021-03-03
Rated 5 out of 5 by from Great experience Used a cpa for years...turbo tax much easier less secretive and absolutely better in every way
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is convenient its confusing to go back and correct if necessary.
Date published: 2021-03-03
Rated 5 out of 5 by from Relieved! TurboTax is easy to use and very helpful! When you're not sure of something, there are all kind of FAQ's that you can refer to for help. It's usually already listed, but for some reason it's not, there's a live chat available.
Date published: 2021-03-03
Rated 5 out of 5 by from You Guy's Are Great I did not use an expert this year, but it was easy for me to navigate independently.
Date published: 2021-03-03
Rated 4 out of 5 by from Easy and understandable! My Fiance helped me file my return and I found it very easy to submit.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is Great!!! The website was very easy to navigate, and had icons that helped when I needed additional understanding!
Date published: 2021-03-03
Rated 5 out of 5 by from I heart TurboTax Thank you for always making it easy for me to file my taxes every year!!!!
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax is good for basic returns. I like the questions asked to help guide me thought the process. I got a bit cumbersome when reviewing the forms
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8643