TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from yes its always good to do my taxes with turbo tax it is always a good experience with TurboTax i wish i didn't have to pay oh anything but taxes r taxes and now I'm a taxes payer in Ohio now but thanks for helping me out i look forward to next year.
Date published: 2022-04-02
Rated 4 out of 5 by from TurboTax EZ Got me through my federal income tax filing in a day
Date published: 2022-04-02
Rated 3 out of 5 by from Its that time of the year Not to bad of a program. Helps guide you through all the things you need to know/do.
Date published: 2022-04-02
Rated 5 out of 5 by from Totes Cool! Way better than doing it on your own! This sentence is filler to meet the minimum character requirement.
Date published: 2022-04-02
Rated 5 out of 5 by from Easy to use It is easy to use. Even the1st time filer will have no difficulty to do it by themselves.
Date published: 2022-04-02
Rated 3 out of 5 by from Font Size and other UI improvement 1. TurboTax should allow users adjust the font size for vision impaired users. The current font is just way too small 2. TurboTax should allow user to search a long form, for example, all stock trades, I should be able to Ctrl+F to search for a string such as TSLA. It should be available everywhere. At the very least it should allow the users sort either by trade dates or by symbol names
Date published: 2022-04-02
Rated 3 out of 5 by from fix your bugs 1) had to call customer support in order to BUY e-file for states (IL and NY), had to re-log into Intuit, then Turbo Tax pages hang after entering customer info, had to wait for support and explain to agent the issue (15 min with agent) to get confirmation number. Painful 2) import from Charles Schwab was not working until April or so, used to be a problem with Microsoft display settings. Painful
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax ROCKS!! Have used Turbo Tax for years. Always works well and gives us a sense of security that we have done our taxes correctly!
Date published: 2022-04-02
Rated 3 out of 5 by from Needs Work I've been trying to see the entire return in process, or save the unfinished return - no luck
Date published: 2022-04-02
Rated 5 out of 5 by from Great experience Quick, easy, takes a daunting task and makes it accessible.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 8625
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from yes its always good to do my taxes with turbo tax it is always a good experience with TurboTax i wish i didn't have to pay oh anything but taxes r taxes and now I'm a taxes payer in Ohio now but thanks for helping me out i look forward to next year.
Date published: 2022-04-02
Rated 4 out of 5 by from TurboTax EZ Got me through my federal income tax filing in a day
Date published: 2022-04-02
Rated 3 out of 5 by from Its that time of the year Not to bad of a program. Helps guide you through all the things you need to know/do.
Date published: 2022-04-02
Rated 5 out of 5 by from Totes Cool! Way better than doing it on your own! This sentence is filler to meet the minimum character requirement.
Date published: 2022-04-02
Rated 5 out of 5 by from Easy to use It is easy to use. Even the1st time filer will have no difficulty to do it by themselves.
Date published: 2022-04-02
Rated 3 out of 5 by from Font Size and other UI improvement 1. TurboTax should allow users adjust the font size for vision impaired users. The current font is just way too small 2. TurboTax should allow user to search a long form, for example, all stock trades, I should be able to Ctrl+F to search for a string such as TSLA. It should be available everywhere. At the very least it should allow the users sort either by trade dates or by symbol names
Date published: 2022-04-02
Rated 3 out of 5 by from fix your bugs 1) had to call customer support in order to BUY e-file for states (IL and NY), had to re-log into Intuit, then Turbo Tax pages hang after entering customer info, had to wait for support and explain to agent the issue (15 min with agent) to get confirmation number. Painful 2) import from Charles Schwab was not working until April or so, used to be a problem with Microsoft display settings. Painful
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax ROCKS!! Have used Turbo Tax for years. Always works well and gives us a sense of security that we have done our taxes correctly!
Date published: 2022-04-02
Rated 3 out of 5 by from Needs Work I've been trying to see the entire return in process, or save the unfinished return - no luck
Date published: 2022-04-02
Rated 5 out of 5 by from Great experience Quick, easy, takes a daunting task and makes it accessible.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 8625