TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax the best!!! Turbo Tax is very simple and easy. Everyone should use Turbo Tax.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax Live Deluxe is great Very nice experience with experts. They are punctual, knowledgable, and friendly.
Date published: 2022-04-01
Rated 5 out of 5 by from Great fast and easy Fast efficient and very easy everyone is so friendly and quick to answer questions. The chat is the easier part
Date published: 2022-04-01
Rated 5 out of 5 by from Cost Effective Awesomeness James was our CPA and he was hands down amazing. He answered all of our questions and was able to give us tax advice for the current year/next year.
Date published: 2022-04-01
Rated 2 out of 5 by from Turbotax slower than last year I realize Intuit made many changes and modification and supposedly upgrades to TurboTax but, it appears to be slower than 2020. On area I notice is very slow is the W2 if you can't Import and need to input figures. Perhaps attempting to speed the program with changes will help.
Date published: 2022-04-01
Rated 1 out of 5 by from not helpful waste of money costs more money than help it could provide. go to a local person and get real help one on one vs this joke of a system that when you start one day and finish another they raise the prices of file process.
Date published: 2022-04-01
Rated 5 out of 5 by from Great service My experience with TurboTax in the last 5yrs has been wonderful
Date published: 2022-04-01
Rated 5 out of 5 by from Walk in the Park! The tax prep online was simple to use, allowed for exiting and coming back, helped correct errors, and made suggestions where necessary.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbotax is an Excellent accurate way for taxes Easy to use and very thorough. Nice simple way to get tax credits.
Date published: 2022-04-01
Rated 2 out of 5 by from Confusing I've used this product for many years, but unfortunately this is probably my last - will be switching to a real person. I'm tired of trying to work through the confusing statements and questions that you have to read 5+ times and search elsewhere for help. I'm tire of the upselling attempts. I'm tired of the lack of functionality to go back and re-work or modify something. Tired of having to go through pages you've already worked to get back to where you left off. It falls short in helping you with options trading proceeds.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 8620
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax the best!!! Turbo Tax is very simple and easy. Everyone should use Turbo Tax.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax Live Deluxe is great Very nice experience with experts. They are punctual, knowledgable, and friendly.
Date published: 2022-04-01
Rated 5 out of 5 by from Great fast and easy Fast efficient and very easy everyone is so friendly and quick to answer questions. The chat is the easier part
Date published: 2022-04-01
Rated 5 out of 5 by from Cost Effective Awesomeness James was our CPA and he was hands down amazing. He answered all of our questions and was able to give us tax advice for the current year/next year.
Date published: 2022-04-01
Rated 2 out of 5 by from Turbotax slower than last year I realize Intuit made many changes and modification and supposedly upgrades to TurboTax but, it appears to be slower than 2020. On area I notice is very slow is the W2 if you can't Import and need to input figures. Perhaps attempting to speed the program with changes will help.
Date published: 2022-04-01
Rated 1 out of 5 by from not helpful waste of money costs more money than help it could provide. go to a local person and get real help one on one vs this joke of a system that when you start one day and finish another they raise the prices of file process.
Date published: 2022-04-01
Rated 5 out of 5 by from Great service My experience with TurboTax in the last 5yrs has been wonderful
Date published: 2022-04-01
Rated 5 out of 5 by from Walk in the Park! The tax prep online was simple to use, allowed for exiting and coming back, helped correct errors, and made suggestions where necessary.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbotax is an Excellent accurate way for taxes Easy to use and very thorough. Nice simple way to get tax credits.
Date published: 2022-04-01
Rated 2 out of 5 by from Confusing I've used this product for many years, but unfortunately this is probably my last - will be switching to a real person. I'm tired of trying to work through the confusing statements and questions that you have to read 5+ times and search elsewhere for help. I'm tire of the upselling attempts. I'm tired of the lack of functionality to go back and re-work or modify something. Tired of having to go through pages you've already worked to get back to where you left off. It falls short in helping you with options trading proceeds.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 8620