TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from devasn loved it its was easy and quick. makes doing your own taxes simple.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Amazing Turbo Tax made my tax filing easy and stress free. I spoke with on of your live Tax experts and she put me as ease with her knowledge and kindness.
Date published: 2023-04-19
Rated 1 out of 5 by from TurboTax stuck - have to file by mail Review indicates problems that are not fixable. It runs in a loop with not indication on how to resolve. In case of federal return, a particular bank form did not have a value but the software does not accept this and forces me to File by Mail. Same scenario with a name. It feels like this is setup on purpose so I have to pay for tax advice even though it is the software and the review process that is defective
Date published: 2023-04-19
Rated 5 out of 5 by from Trustworthy, efficient, and simple I have always utilized TurboTax and it has only gotten more efficient and more in depth as to ensure accuracy
Date published: 2023-04-19
Rated 5 out of 5 by from 8 years in a row I can't make a comparison, because TurboTax is the only tax software I've ever used. That said, it asks questions to guide you through the process, and it able to import a lot of what's needed. The new OCR for W2's this year is well implemented & saves some time.
Date published: 2023-04-19
Rated 1 out of 5 by from Horrible First it made me pay for premium when I did not want to add my div info due to it being under $10 where I did not have to file. I have removed it and still had to pay for premium and then when I checked yes for pin, the system did not ask for my PIN number
Date published: 2023-04-19
Rated 3 out of 5 by from Some Issues Had trouble with cancelling the audit protection and had to start from beginning to a couple of times.
Date published: 2023-04-19
Rated 1 out of 5 by from bad experience with state tax and overall purchase 1- Could not eFile one state tax where I was non resident, while my collegues who used other softwares could do it, Wasted my 40 dollars on VA tax 2- When you purchase you still need to call , for e file and for everything else whats the point of online when you need to call and wait in line for cust service,
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax rocks! It was fast and easy. I had very few rhings and saved myself a lot of headache.
Date published: 2023-04-19
Rated 3 out of 5 by from I had to pay I had to pay, didn't find deductions. I was hoping for much better.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 860
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from devasn loved it its was easy and quick. makes doing your own taxes simple.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Amazing Turbo Tax made my tax filing easy and stress free. I spoke with on of your live Tax experts and she put me as ease with her knowledge and kindness.
Date published: 2023-04-19
Rated 1 out of 5 by from TurboTax stuck - have to file by mail Review indicates problems that are not fixable. It runs in a loop with not indication on how to resolve. In case of federal return, a particular bank form did not have a value but the software does not accept this and forces me to File by Mail. Same scenario with a name. It feels like this is setup on purpose so I have to pay for tax advice even though it is the software and the review process that is defective
Date published: 2023-04-19
Rated 5 out of 5 by from Trustworthy, efficient, and simple I have always utilized TurboTax and it has only gotten more efficient and more in depth as to ensure accuracy
Date published: 2023-04-19
Rated 5 out of 5 by from 8 years in a row I can't make a comparison, because TurboTax is the only tax software I've ever used. That said, it asks questions to guide you through the process, and it able to import a lot of what's needed. The new OCR for W2's this year is well implemented & saves some time.
Date published: 2023-04-19
Rated 1 out of 5 by from Horrible First it made me pay for premium when I did not want to add my div info due to it being under $10 where I did not have to file. I have removed it and still had to pay for premium and then when I checked yes for pin, the system did not ask for my PIN number
Date published: 2023-04-19
Rated 3 out of 5 by from Some Issues Had trouble with cancelling the audit protection and had to start from beginning to a couple of times.
Date published: 2023-04-19
Rated 1 out of 5 by from bad experience with state tax and overall purchase 1- Could not eFile one state tax where I was non resident, while my collegues who used other softwares could do it, Wasted my 40 dollars on VA tax 2- When you purchase you still need to call , for e file and for everything else whats the point of online when you need to call and wait in line for cust service,
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax rocks! It was fast and easy. I had very few rhings and saved myself a lot of headache.
Date published: 2023-04-19
Rated 3 out of 5 by from I had to pay I had to pay, didn't find deductions. I was hoping for much better.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 860