TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Love it here! The help from the expert were excellent! Very professional and patient
Date published: 2021-05-16
Rated 5 out of 5 by from Easy-Peasy Very simple to use and very efficient. It took longer to download than to prepare taxes.
Date published: 2021-05-16
Rated 5 out of 5 by from I love TurboTax!!!!! I have been using TurboTax for years and it is excellent!!!
Date published: 2021-05-16
Rated 4 out of 5 by from User Friendly following prompts Turbo should be more intuitive to find deductions - - providing prompting questions
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax gets the job done - for a price. TurboTax is for busy people, lazy people, and independent people who want to do their taxes themselves, or who need to get them done quickly. I have nothing against TurboTax, except for it being a little pricey, and that it lacks a smart AI that would have told me that a certain city is located in PA - not VA - which I mistakenly thought, and then spent the next fifteen minutes trying to figure out why TurboTax was not recognizing the zip code. Considering how frustrating filing taxes is for most people, I would rather have a simplified flat tax system, even if I had to pay more taxes, than have to go through a maze of paperwork every year. Maybe I would still use TurboTax to file my taxes, but it would only take ten minutes instead of two hours like it normally does - and hopefully, a lot less money.
Date published: 2021-05-16
Rated 4 out of 5 by from store manager Great experience and I'll keep using turbotax for ever
Date published: 2021-05-16
Rated 5 out of 5 by from Very intuitive!!! I love TurboTax, I would recommend it to my friends and used the next year!!
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is second to none!!! I have been using this product for over 15 years and would recommend to any tax preparer User friendly.
Date published: 2021-05-16
Rated 1 out of 5 by from Stop Stop using your wealth as a cudgel against the government to make yourselves a monopoly for people to file their taxes. Upselling is immoral.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax was so easy! Easy and thorough process! Guided me through each step and the process was seamless.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 859
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love it here! The help from the expert were excellent! Very professional and patient
Date published: 2021-05-16
Rated 5 out of 5 by from Easy-Peasy Very simple to use and very efficient. It took longer to download than to prepare taxes.
Date published: 2021-05-16
Rated 5 out of 5 by from I love TurboTax!!!!! I have been using TurboTax for years and it is excellent!!!
Date published: 2021-05-16
Rated 4 out of 5 by from User Friendly following prompts Turbo should be more intuitive to find deductions - - providing prompting questions
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax gets the job done - for a price. TurboTax is for busy people, lazy people, and independent people who want to do their taxes themselves, or who need to get them done quickly. I have nothing against TurboTax, except for it being a little pricey, and that it lacks a smart AI that would have told me that a certain city is located in PA - not VA - which I mistakenly thought, and then spent the next fifteen minutes trying to figure out why TurboTax was not recognizing the zip code. Considering how frustrating filing taxes is for most people, I would rather have a simplified flat tax system, even if I had to pay more taxes, than have to go through a maze of paperwork every year. Maybe I would still use TurboTax to file my taxes, but it would only take ten minutes instead of two hours like it normally does - and hopefully, a lot less money.
Date published: 2021-05-16
Rated 4 out of 5 by from store manager Great experience and I'll keep using turbotax for ever
Date published: 2021-05-16
Rated 5 out of 5 by from Very intuitive!!! I love TurboTax, I would recommend it to my friends and used the next year!!
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is second to none!!! I have been using this product for over 15 years and would recommend to any tax preparer User friendly.
Date published: 2021-05-16
Rated 1 out of 5 by from Stop Stop using your wealth as a cudgel against the government to make yourselves a monopoly for people to file their taxes. Upselling is immoral.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax was so easy! Easy and thorough process! Guided me through each step and the process was seamless.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 859