TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Very Easy The experience was very reliable, quick, and easy. So happy that I found TurboTax
Date published: 2021-03-15
Rated 5 out of 5 by from Two of a Kind Easy and great guidance through the process of filing taxes. Thank you.
Date published: 2021-03-15
Rated 4 out of 5 by from Good Job Very Happy with your service. I recommended my Dad use it also.
Date published: 2021-03-15
Rated 5 out of 5 by from Excellent Tax Preparation Service. The process is very easy to follow. Provides helpful hints for areas that might be confusing.
Date published: 2021-03-15
Rated 5 out of 5 by from Love turbo tax Quick and easy the best tax experience ever, love the speed and feedback before processing
Date published: 2021-03-15
Rated 5 out of 5 by from Very easy to use. It always has gone smoothly and I will be using it again.
Date published: 2021-03-15
Rated 4 out of 5 by from easy to use Turbo tax was simple and easy to use and makes you confident in what you are doing
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo tax is helpful but beware! I have used Turbo Tax over the last several years. In some years my taxes were fairly simple and in other years a bit more complicated. This year my taxes I thought were going to be easy but somehow the Live Premier service was checked and I could not get it removed. I followed the online procedure to remove it which was start over but that didn't work. Long story short I finally was able to get a phone rep to not remove it but at least credit me the cost but this process took over 3 hours!!! So beware if you have used more premium Turbo Tax services it will remember and be extremely difficult to remove. Get it removed before you start your taxes.
Date published: 2021-03-15
Rated 3 out of 5 by from Not sufficient for state taxes I don't understand why tax credits for South Carolina forms are not included in the on line filings. Had to out SC website to retrive TC 44 and then will have to submi manually plus the description for a out of state loss carryover will also have to be annotated manually.
Date published: 2021-03-15
Rated 5 out of 5 by from GREAT I find TurboTax very helpful, inexpensive and comfortable to file my taxes from home . Thank you.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 8496
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Easy The experience was very reliable, quick, and easy. So happy that I found TurboTax
Date published: 2021-03-15
Rated 5 out of 5 by from Two of a Kind Easy and great guidance through the process of filing taxes. Thank you.
Date published: 2021-03-15
Rated 4 out of 5 by from Good Job Very Happy with your service. I recommended my Dad use it also.
Date published: 2021-03-15
Rated 5 out of 5 by from Excellent Tax Preparation Service. The process is very easy to follow. Provides helpful hints for areas that might be confusing.
Date published: 2021-03-15
Rated 5 out of 5 by from Love turbo tax Quick and easy the best tax experience ever, love the speed and feedback before processing
Date published: 2021-03-15
Rated 5 out of 5 by from Very easy to use. It always has gone smoothly and I will be using it again.
Date published: 2021-03-15
Rated 4 out of 5 by from easy to use Turbo tax was simple and easy to use and makes you confident in what you are doing
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo tax is helpful but beware! I have used Turbo Tax over the last several years. In some years my taxes were fairly simple and in other years a bit more complicated. This year my taxes I thought were going to be easy but somehow the Live Premier service was checked and I could not get it removed. I followed the online procedure to remove it which was start over but that didn't work. Long story short I finally was able to get a phone rep to not remove it but at least credit me the cost but this process took over 3 hours!!! So beware if you have used more premium Turbo Tax services it will remember and be extremely difficult to remove. Get it removed before you start your taxes.
Date published: 2021-03-15
Rated 3 out of 5 by from Not sufficient for state taxes I don't understand why tax credits for South Carolina forms are not included in the on line filings. Had to out SC website to retrive TC 44 and then will have to submi manually plus the description for a out of state loss carryover will also have to be annotated manually.
Date published: 2021-03-15
Rated 5 out of 5 by from GREAT I find TurboTax very helpful, inexpensive and comfortable to file my taxes from home . Thank you.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 8496