TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Still great after all these years I've been using turbo tax for over 15 years and its always been easy to use.
Date published: 2022-03-16
Rated 4 out of 5 by from Difficult to get technical support I have a technical problem that does not allow me to e-filling my tax return. Try many times to call the provided phone number, did not help. Very frustrated!
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax is the best I’ve used TurboTax few years and this is my first time allowing a live expert file for me. She was hands on and stayed in contact with me to fix any issues
Date published: 2022-03-16
Rated 1 out of 5 by from Turbo Tax is whack Takes too daggum long to complete all the bullshiz and getting hassled every other screen to upgrade to deluxe plus is enough to make me write a review like this.
Date published: 2022-03-16
Rated 5 out of 5 by from Very simple & straightforward Any airhead like me can do it with ease! I love the explainations they give and how it walks you through the process.
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax worked for me This was a lot more easier than I expected , working alongside their experts left me feeling better when I submitted my paperwork.
Date published: 2022-03-16
Rated 5 out of 5 by from Easy to use Really easy to work with and like how you provide additional help to understand the process
Date published: 2022-03-16
Rated 1 out of 5 by from Overpriced and underperforming Third year in a row I have had significant trouble using Turbotax. They always forget a form, fill something out incorrectly or experience software errors which make it difficult to file. This service does the bare minimum to be slightly more convenient than a free product.
Date published: 2022-03-16
Rated 4 out of 5 by from It does most stuff excellent There are the occasional glitches. Scanning for errors is always fun - you would think the program would have required that information earlier, and sometimes it can be a challenge to figure out what the program wants. But overall it does a great job. Too bad they limit it to just 5 returns. Entrepreneurs tend to get into starting businesses!
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax Business for tax year 2021 Good as usual except not easy to fix errors. Program would not allow needed value change. Finally found "override" function with rt click in the box needing change.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 8496
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Still great after all these years I've been using turbo tax for over 15 years and its always been easy to use.
Date published: 2022-03-16
Rated 4 out of 5 by from Difficult to get technical support I have a technical problem that does not allow me to e-filling my tax return. Try many times to call the provided phone number, did not help. Very frustrated!
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax is the best I’ve used TurboTax few years and this is my first time allowing a live expert file for me. She was hands on and stayed in contact with me to fix any issues
Date published: 2022-03-16
Rated 1 out of 5 by from Turbo Tax is whack Takes too daggum long to complete all the bullshiz and getting hassled every other screen to upgrade to deluxe plus is enough to make me write a review like this.
Date published: 2022-03-16
Rated 5 out of 5 by from Very simple & straightforward Any airhead like me can do it with ease! I love the explainations they give and how it walks you through the process.
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax worked for me This was a lot more easier than I expected , working alongside their experts left me feeling better when I submitted my paperwork.
Date published: 2022-03-16
Rated 5 out of 5 by from Easy to use Really easy to work with and like how you provide additional help to understand the process
Date published: 2022-03-16
Rated 1 out of 5 by from Overpriced and underperforming Third year in a row I have had significant trouble using Turbotax. They always forget a form, fill something out incorrectly or experience software errors which make it difficult to file. This service does the bare minimum to be slightly more convenient than a free product.
Date published: 2022-03-16
Rated 4 out of 5 by from It does most stuff excellent There are the occasional glitches. Scanning for errors is always fun - you would think the program would have required that information earlier, and sometimes it can be a challenge to figure out what the program wants. But overall it does a great job. Too bad they limit it to just 5 returns. Entrepreneurs tend to get into starting businesses!
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax Business for tax year 2021 Good as usual except not easy to fix errors. Program would not allow needed value change. Finally found "override" function with rt click in the box needing change.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 8496