TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Brandeston55 from
Still great after all these years
I've been using turbo tax for over 15 years and its always been easy to use.
Date published: 2022-03-16
Rated 4 out of 5 by
Crystal Ball from
Difficult to get technical support
I have a technical problem that does not allow me to e-filling my tax return. Try many times to call the provided phone number, did not help. Very frustrated!
Date published: 2022-03-16
Rated 5 out of 5 by
Shaq14 from
TurboTax is the best
I’ve used TurboTax few years and this is my first time allowing a live expert file for me. She was hands on and stayed in contact with me to fix any issues
Date published: 2022-03-16
Rated 1 out of 5 by
TurboWhacks from
Turbo Tax is whack
Takes too daggum long to complete all the bullshiz and getting hassled every other screen to upgrade to deluxe plus is enough to make me write a review like this.
Date published: 2022-03-16
Rated 5 out of 5 by
Spicy riceball from
Very simple & straightforward
Any airhead like me can do it with ease! I love the explainations they give and how it walks you through the process.
Date published: 2022-03-16
Rated 5 out of 5 by
Baker lady from
TurboTax worked for me
This was a lot more easier than I expected , working alongside their experts left me feeling better when I submitted my paperwork.
Date published: 2022-03-16
Rated 5 out of 5 by
Toria 0803 from
Easy to use
Really easy to work with and like how you provide additional help to understand the process
Date published: 2022-03-16
Rated 1 out of 5 by
lazturbohate from
Overpriced and underperforming
Third year in a row I have had significant trouble using Turbotax. They always forget a form, fill something out incorrectly or experience software errors which make it difficult to file. This service does the bare minimum to be slightly more convenient than a free product.
Date published: 2022-03-16
Rated 4 out of 5 by
Matt the Rad from
It does most stuff excellent
There are the occasional glitches. Scanning for errors is always fun - you would think the program would have required that information earlier, and sometimes it can be a challenge to figure out what the program wants. But overall it does a great job. Too bad they limit it to just 5 returns. Entrepreneurs tend to get into starting businesses!
Date published: 2022-03-16
Rated 5 out of 5 by
Tractor Guy from
Turbo Tax Business for tax year 2021
Good as usual except not easy to fix errors. Program would not allow needed value change. Finally found "override" function with rt click in the box needing change.
All TurboTax® Offerings Reviews - Page 8496
Date published: 2022-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Brandeston55 from
Still great after all these years
I've been using turbo tax for over 15 years and its always been easy to use.
Date published: 2022-03-16
Rated 4 out of 5 by
Crystal Ball from
Difficult to get technical support
I have a technical problem that does not allow me to e-filling my tax return. Try many times to call the provided phone number, did not help. Very frustrated!
Date published: 2022-03-16
Rated 5 out of 5 by
Shaq14 from
TurboTax is the best
I’ve used TurboTax few years and this is my first time allowing a live expert file for me. She was hands on and stayed in contact with me to fix any issues
Date published: 2022-03-16
Rated 1 out of 5 by
TurboWhacks from
Turbo Tax is whack
Takes too daggum long to complete all the bullshiz and getting hassled every other screen to upgrade to deluxe plus is enough to make me write a review like this.
Date published: 2022-03-16
Rated 5 out of 5 by
Spicy riceball from
Very simple & straightforward
Any airhead like me can do it with ease! I love the explainations they give and how it walks you through the process.
Date published: 2022-03-16
Rated 5 out of 5 by
Baker lady from
TurboTax worked for me
This was a lot more easier than I expected , working alongside their experts left me feeling better when I submitted my paperwork.
Date published: 2022-03-16
Rated 5 out of 5 by
Toria 0803 from
Easy to use
Really easy to work with and like how you provide additional help to understand the process
Date published: 2022-03-16
Rated 1 out of 5 by
lazturbohate from
Overpriced and underperforming
Third year in a row I have had significant trouble using Turbotax. They always forget a form, fill something out incorrectly or experience software errors which make it difficult to file. This service does the bare minimum to be slightly more convenient than a free product.
Date published: 2022-03-16
Rated 4 out of 5 by
Matt the Rad from
It does most stuff excellent
There are the occasional glitches. Scanning for errors is always fun - you would think the program would have required that information earlier, and sometimes it can be a challenge to figure out what the program wants. But overall it does a great job. Too bad they limit it to just 5 returns. Entrepreneurs tend to get into starting businesses!
Date published: 2022-03-16
Rated 5 out of 5 by
Tractor Guy from
Turbo Tax Business for tax year 2021
Good as usual except not easy to fix errors. Program would not allow needed value change. Finally found "override" function with rt click in the box needing change.
All TurboTax® Offerings Reviews - Page 8496
Date published: 2022-03-16