TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Disappointed Would not accept my brokerage ID and Password, so had to enter manually, which took ages. Talked with a rep who tried but could not help with the problem
Date published: 2023-02-28
Rated 5 out of 5 by from Intuitive and easy Thorough, complete, and friendly in its approach, this application is easy to use regardless of the age or specificity of anyone's tax situation.
Date published: 2023-02-28
Rated 5 out of 5 by from TURBO TAX IS EAY TO FILE YOUR TAXES TurboTax also helpful tools for maximizing deductions and credits, ensuring that you get the most out of your tax return. Overall, TurboTax is an excellent choice for anyone looking for an easy and efficient way to file their taxes.
Date published: 2023-02-28
Rated 3 out of 5 by from Learned lessons never to repeat I purchased the Max Pro, the audit support, and ID theft. Little did I know( I did read) that in order to get the ID protection, I have to agree to let a third party have access to my taxes. Prior to this page, this same disclaimer had come up about sharing my tax return with a third party, where I checked NO. So, I tried to opt out of the third party sharing my tax return but the information above that was fine. My name, SSn etc if my ID was compromised. I opted out of the 3rd party issue, and it would not let me. I was trying to cancel the MAX pro to no avail, with system failures and bogus information.I hope IF in the event I am audited, I get the MAX pro guarantee that you will do what you said, It seems odd that the 3rd party disclaimer for sharing returns is not mentioned before you purchase it, Had I known that, I may not have purchased it, Not happy with the "Added" Benefits. I contacted the "Tax Experts" about this issue, the call dropped, I called back, the call dropped, the 3rd time, the expert said they were having issues with the system, then the call dropped. On another issue, the one man an "Expert:" gave me inaccurate information regarding Interest/Dividends. I corrected him based on what I read on your website, he sent me to a link with the IRS that was rather vague with my specific question. If your so inclined. I would appreciate a refund on the max pro that gives audit assistance and the ID protection. Other than the above issues, I have been happy with Turbotax over the years I have used it, I will opt out of help since I never received help from "Tax Experts"
Date published: 2023-02-28
Rated 5 out of 5 by from Easy to Use Another year of getting it done. Thank you for keeping the tax-stress level down!
Date published: 2023-02-28
Rated 4 out of 5 by from Great Service Great service, very easy to use, but I do wish it had the same UI as the regular version. Also make it available to use on phones.
Date published: 2023-02-28
Rated 5 out of 5 by from Super Easy Easy to use. Asked for all the info I needed to complete return.
Date published: 2023-02-28
Rated 4 out of 5 by from Good and thorough but takes a long time. I like the step by step but the final steps take wayyyyy longer than I thought. Maybe a progress chart showing what you've done but what you still have to do would help.
Date published: 2023-02-28
Rated 3 out of 5 by from Finished Taxes Last year I don't know why I didn't receive anything but this year was better
Date published: 2023-02-28
Rated 3 out of 5 by from AVERAGE FRUSTRATING AT TIMES. PROGRAM QUITS AND NEED TO RESTART
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8466
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Disappointed Would not accept my brokerage ID and Password, so had to enter manually, which took ages. Talked with a rep who tried but could not help with the problem
Date published: 2023-02-28
Rated 5 out of 5 by from Intuitive and easy Thorough, complete, and friendly in its approach, this application is easy to use regardless of the age or specificity of anyone's tax situation.
Date published: 2023-02-28
Rated 5 out of 5 by from TURBO TAX IS EAY TO FILE YOUR TAXES TurboTax also helpful tools for maximizing deductions and credits, ensuring that you get the most out of your tax return. Overall, TurboTax is an excellent choice for anyone looking for an easy and efficient way to file their taxes.
Date published: 2023-02-28
Rated 3 out of 5 by from Learned lessons never to repeat I purchased the Max Pro, the audit support, and ID theft. Little did I know( I did read) that in order to get the ID protection, I have to agree to let a third party have access to my taxes. Prior to this page, this same disclaimer had come up about sharing my tax return with a third party, where I checked NO. So, I tried to opt out of the third party sharing my tax return but the information above that was fine. My name, SSn etc if my ID was compromised. I opted out of the 3rd party issue, and it would not let me. I was trying to cancel the MAX pro to no avail, with system failures and bogus information.I hope IF in the event I am audited, I get the MAX pro guarantee that you will do what you said, It seems odd that the 3rd party disclaimer for sharing returns is not mentioned before you purchase it, Had I known that, I may not have purchased it, Not happy with the "Added" Benefits. I contacted the "Tax Experts" about this issue, the call dropped, I called back, the call dropped, the 3rd time, the expert said they were having issues with the system, then the call dropped. On another issue, the one man an "Expert:" gave me inaccurate information regarding Interest/Dividends. I corrected him based on what I read on your website, he sent me to a link with the IRS that was rather vague with my specific question. If your so inclined. I would appreciate a refund on the max pro that gives audit assistance and the ID protection. Other than the above issues, I have been happy with Turbotax over the years I have used it, I will opt out of help since I never received help from "Tax Experts"
Date published: 2023-02-28
Rated 5 out of 5 by from Easy to Use Another year of getting it done. Thank you for keeping the tax-stress level down!
Date published: 2023-02-28
Rated 4 out of 5 by from Great Service Great service, very easy to use, but I do wish it had the same UI as the regular version. Also make it available to use on phones.
Date published: 2023-02-28
Rated 5 out of 5 by from Super Easy Easy to use. Asked for all the info I needed to complete return.
Date published: 2023-02-28
Rated 4 out of 5 by from Good and thorough but takes a long time. I like the step by step but the final steps take wayyyyy longer than I thought. Maybe a progress chart showing what you've done but what you still have to do would help.
Date published: 2023-02-28
Rated 3 out of 5 by from Finished Taxes Last year I don't know why I didn't receive anything but this year was better
Date published: 2023-02-28
Rated 3 out of 5 by from AVERAGE FRUSTRATING AT TIMES. PROGRAM QUITS AND NEED TO RESTART
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8466