TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Emmabean2003 from
Turbo Tax is so easy!
I'm 19 years old and still a dependent of my mom so I am able to do my own taxes with the easy tutorial for FREE!!
Date published: 2022-03-22
Rated 1 out of 5 by
turbotaxuser093275 from
Nearly botched my return this year.
I imported my stock transactions and everything looked fine. Later, during a preliminary "review" TurboTax told me to enter in one of the transactions manually. I assumed it wanted to do some kind of data quality check because it only asked for one and moved on. Clearly this wasn't the case.... only at the very end, when I "viewed" my returns right before filing was I able to notice that Turbotax added the transaction that it asked me to manually enter, which caused there to be duplicate data. What I thought was a data quality check was actually adding information to the already synced data. If I hadn't noticed this I would have been telling the IRS I had a $10,000 transaction that never happened. Ultimately I'm glad I caught this, but I should not have had to.
Date published: 2022-03-22
Rated 5 out of 5 by
itsmegabe from
quick and easy
Love Turbo Tax. Always a quick and easy experience. Anyone can do this.
Date published: 2022-03-22
Rated 5 out of 5 by
null from
Easy and Simple to use
Quick and precise, the 29 for Turbo Plus is worth the extra human help for more confusing tax forms.
Date published: 2022-03-22
Rated 4 out of 5 by
Elle1713 from
Nice
Really helpful since I’m so busy. TurboTax made it easy to understand and fit into my schedule
Date published: 2022-03-22
Rated 5 out of 5 by
Khulse from
Many years now
Simple, intuitive, and quick. There's a reason I keep coming back.
Date published: 2022-03-22
Rated 3 out of 5 by
Fredangarooman from
It works OK but is too expensive
Often the section descriptions are not clear or ambiguous, you have to be a tax expert to figure out exactly what it means! Clearly you want a good review, but you are not perfect and one size does not fit all, i will likely look elsewhere next year!
Date published: 2022-03-22
Rated 5 out of 5 by
iris98 from
Turbo is Amazing
Very easy and clear instructions to follow! Possibility to add tax documents manually and import them as well. Would definitely recommend it.
Date published: 2022-03-22
Rated 5 out of 5 by
Lok42 from
I Like to use Turbotax
It's easy to use and understand each step. Got immediate help for questions.
Date published: 2022-03-22
Rated 5 out of 5 by
tnkithcart from
Heather is fantastic!
My tax preparer offered great insight. She was incredibly prompt and helpful. I hope I get to work with her next year.
All TurboTax® Offerings Reviews - Page 8439
Date published: 2022-03-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Emmabean2003 from
Turbo Tax is so easy!
I'm 19 years old and still a dependent of my mom so I am able to do my own taxes with the easy tutorial for FREE!!
Date published: 2022-03-22
Rated 1 out of 5 by
turbotaxuser093275 from
Nearly botched my return this year.
I imported my stock transactions and everything looked fine. Later, during a preliminary "review" TurboTax told me to enter in one of the transactions manually. I assumed it wanted to do some kind of data quality check because it only asked for one and moved on. Clearly this wasn't the case.... only at the very end, when I "viewed" my returns right before filing was I able to notice that Turbotax added the transaction that it asked me to manually enter, which caused there to be duplicate data. What I thought was a data quality check was actually adding information to the already synced data. If I hadn't noticed this I would have been telling the IRS I had a $10,000 transaction that never happened. Ultimately I'm glad I caught this, but I should not have had to.
Date published: 2022-03-22
Rated 5 out of 5 by
itsmegabe from
quick and easy
Love Turbo Tax. Always a quick and easy experience. Anyone can do this.
Date published: 2022-03-22
Rated 5 out of 5 by
null from
Easy and Simple to use
Quick and precise, the 29 for Turbo Plus is worth the extra human help for more confusing tax forms.
Date published: 2022-03-22
Rated 4 out of 5 by
Elle1713 from
Nice
Really helpful since I’m so busy. TurboTax made it easy to understand and fit into my schedule
Date published: 2022-03-22
Rated 5 out of 5 by
Khulse from
Many years now
Simple, intuitive, and quick. There's a reason I keep coming back.
Date published: 2022-03-22
Rated 3 out of 5 by
Fredangarooman from
It works OK but is too expensive
Often the section descriptions are not clear or ambiguous, you have to be a tax expert to figure out exactly what it means! Clearly you want a good review, but you are not perfect and one size does not fit all, i will likely look elsewhere next year!
Date published: 2022-03-22
Rated 5 out of 5 by
iris98 from
Turbo is Amazing
Very easy and clear instructions to follow! Possibility to add tax documents manually and import them as well. Would definitely recommend it.
Date published: 2022-03-22
Rated 5 out of 5 by
Lok42 from
I Like to use Turbotax
It's easy to use and understand each step. Got immediate help for questions.
Date published: 2022-03-22
Rated 5 out of 5 by
tnkithcart from
Heather is fantastic!
My tax preparer offered great insight. She was incredibly prompt and helpful. I hope I get to work with her next year.
All TurboTax® Offerings Reviews - Page 8439
Date published: 2022-03-22